THEKULT.COM Reviews 

372
•
TrustScore 3.5 uit 5

3,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... Toon meer

Beoordeeld met 5 van de 5 sterren

The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks

Beoordeeld met 5 van de 5 sterren

I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... Toon meer

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. ook in
  3. Cosmetica winkel
  4. Parfumerie

Informatie afkomstig van verschillende externe bronnen

THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

372 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,3

Alle reviews

(372)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

You guys didn't do something regarding…

You guys didn't do something regarding my concern and complaint 😠😡

13 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Riza May,

Thank you for leaving us a review. We’re sorry to hear that your experience with our store has not been up to par with your expectations. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Rest assured, we would like to thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right this time if you give our store another chance.

-THEKULT.COM Team

Beoordeeld met 1 van de 5 sterren

my order did not arrive

13 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Meg,

Thank you for sharing your feedback with us. We’re sorry to hear you had a frustrating experience, and we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our Operations department and we are further investigating the root cause. Kindly note that your feedback is being considered thoroughly to ensure that this doesn’t happen to any other customers in the future. Thank you for making it possible for us to improve on our probable weaknesses.

Please feel free to reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

-THEKULT.COM Team

Beoordeeld met 1 van de 5 sterren

I did not receive my order

13 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear K.L,

Thank you for providing us with your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our Operations department and we are further investigating the root cause. Kindly note that we are looking into this issue and hope to resolve it promptly and accurately.

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We’re hoping to solve this issue immediately, with your help.

-THEKULT.COM Team

Beoordeeld met 3 van de 5 sterren

It is okay.

It is okay.. the smell easily fades unlike my other victoria secret perfumes because I have a lot.

12 maart 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

you stated on your website that you…

you stated on your website that you sell authentic products. You sold me fake elizabeth arden green tea body spray! The scent won’t even last for 30 mins.

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Shey,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Beoordeeld met 1 van de 5 sterren

You are selling FAKE perfumes

You are selling fake perfumes, NOT 100% AUTHENTIC as you claimed. You’re a SCAMMMMM!

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Beoordeeld met 1 van de 5 sterren

fake elizabeth arden body mist

Selling fake items

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Peachy,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Beoordeeld met 1 van de 5 sterren

FAKE PRODUCTS!!!!

FAKE PRODUCTS!!!!
NOT AUTHENTIC!!!

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Beoordeeld met 1 van de 5 sterren

very bad no scent at all...maybe fake…

very bad no scent at all...maybe fake or expired.

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Our Valued Customer,

Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume

Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.

-The Kult Team

Beoordeeld met 5 van de 5 sterren

Fast delivery and communicated with me…

Fast delivery and communicated with me if item is on the way. Thank you! 😊

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Erica,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 1 van de 5 sterren

Wrong item delivered

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Rheishier,

Thank you for providing us with your review. We’re sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We have already forwarded your concerns to our logistics partner and we are further investigating the root cause. Kindly note that we are looking into this issue and hope to resolve it promptly and accurately.

We would appreciate it if you can send us a photo of the item(s) you’ve received at cx@thekult.com to ease the investigation process. We’re hoping to solve this issue immediately, with your help.

-THEKULT.COM Team

Beoordeeld met 5 van de 5 sterren

Compared to other online shops THE KULT…

Compared to other online shops THE KULT has the lowest price and the package was handled carefully. Love the perfumes. Thanks

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Catherine,

Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!

-THEKULT.COM Team

Beoordeeld met 4 van de 5 sterren

One time i received an incorrect item…

One time i received an incorrect item and needed to wait for the replacement.

12 maart 2020
Review zonder uitnodiging
Logo THEKULT.COM

Antwoord van THEKULT.COM

Dear Rhon,

Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!

-THEKULT.COM Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer