The right product at a very competitive price. Didn’t get on with the address selection as it locked so that I couldn’t add further details which led to it being delivered to the wrong address!
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Lees wat reviewers zeggen
The part I had been sent had a problem, a spring was flying around inside the lock. I was in the Tadcaster area so I took the lock to the warehouse and it was looked at an a fix was attempted but to... Toon meer
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs... Toon meer
Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Retailer of caravan and motorhome parts, spares and accessories.
Contactgegevens
Moat House Square, LS23 7FB, Wetherby, Verenigd Koninkrijk
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 17% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Long delivery time for the money and…
The right product at a very competitive price. Didn’t get on with the address selection as it locked so that I couldn’t add further details which led to it being delivered to the wrong address!
Item arrived fast and in new condition
Item arrived fast and in new condition. Item as described.
The general information is good and I…
The general information is good and I found the item I’m looking for and the further advise was also good.
Great delivery product and price thanks
Great delivery product and price thanks
Thule Awning Tie-down kit
No problem delivery but very slow in…
No problem delivery but very slow in Scottish highlands
The item I ordered must not of been in…
The item I ordered must not of been in stock as I had to wait eight days for delivery. A email would have been appreciated on the delay of order.
The part I had been sent had a problem
The part I had been sent had a problem, a spring was flying around inside the lock.
I was in the Tadcaster area so I took the lock to the warehouse and it was looked at an a fix was attempted but to no joy so they sent the part and said they would re-send would take roughly 7-10 days, the new lock arrived in 5 days.
The staff where friendly, polite and positive and I can say that I would definitely buy from them again and I highly recommend them.
Ordered on 20th August
Ordered on 20th August, paid for 3 day delivery, still waiting product on 28th August. Emailed to enquire where delivery was. Reply was not an apology but excuses, so much for customer service.
Unsatisfactory customer service
Completely dissatisfied is an understatement! I have tried to receive a response regarding my order as it has not been received after being placed on the 28th August. It was supposed to be 3-5 working days and was recorded as dispatched 1st September. After the link did not update by 3rd September I emailed and automated response stated no response would be provided until after 9th September. I emailed again on the 9th. Today 11th September still no communication and a further email has been sent. Come on Leisure Warehouse deal with your emails
Fantastic service
Fantastic service, from a company who are experts in what they sell.
I like to talk to people
Just a quick great service
The item looked like it was a used…
The item looked like it was a used second, it had marks and blemishes and was not in any original genuine packaging.

Antwoord van The Leisure Warehouse
Good quality fitting delivery on time…
Good quality fitting delivery on time and well packaged
How to deal with a customer …
Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and confirm they had the right one so I was pretty fed up as I was departing in a few days on holiday.
Your girl said she would look for the part and phone back. She confirmed it was right and took my order over the phone and sent it on to me at my holiday campsite in Wales -and even got the spelling right !
Good to know that some companies know the value of customer service.
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