Thelotusfab Reviews 

very very poor infact negative star marking is good for them.. pl dont buy from them

I am extremely disappointed with the pathetic service and complete lack of professionalism. I placed my order well in advance because I needed the saree to be delivered 1–2 days before my event. When I realized there was a possibility of delay, I immediately requested cancellation.

Instead of processing my cancellation, your customer support assured me over the phone that the saree would definitely be delivered before the event and convinced me not to cancel. After that, there were absolutely no updates on my order.

When I contacted customer support again, I was told that the order could be cancelled only if it had not been dispatched. At that time, it still hadn't been dispatched, and the executive specifically asked me to send my order ID and details on WhatsApp so they could process the request. I sent everything immediately, but my messages were completely ignored. There was no response, no action, and no transparency.

As a result, the saree was delivered after my event, making it completely useless. The only reason I purchased it was for that occasion, and since it arrived late, the entire purpose of the purchase was defeated.

This feels nothing short of misleading customers. I was given false assurances, my cancellation request was ignored despite meeting your own cancellation conditions, and my money was unnecessarily tied up. This has been one of the worst online shopping experiences I've had. I would strongly advise others to think twice before ordering from this seller if timely delivery and honest customer service matter to them.

Very bad service customer care service are baad lady are misbehaving a big scam don’t buy anything from this website

Fraud company

I ordered a pink organza saree. It was looking beautiful, all reviews on the site was positive, I did not check further and placed the order. I got to know about the bad reviews after few days via a friend. I tried to cancel the order but it would not cancel because the product was dispatched. Later I thought how bad it could be and was waiting for parcel to arrive. I received parcel today and the quality is really pathetic for the price I paid, the fabric is very cheap and the saree looks like table cloth, the flow of the cloth is totally different from the images. After seeing reviews here I don't think I will get any exchange or refund. Please do not buy from this site they are totally fraud.

Worst page to shop from and even worst customer service. They are just clooting customer

Not satisfied with the quality of the saree — the material did not meet expectations.

More disappointing was the return/exchange process, which is overly complicated and inconvenient.

Ended up keeping the saree only to avoid the hassle. Based on this experience, I would not recommend this brand to others. Definitely needs improvement in both product quality and customer service.

This is the one of the most fraudelent company. The order I received is of bad quality. I don't want to purchase from them. Never order from this website. They show something else and give something else with poor quality, and when I asked for a refund, they said there is no refund policy. When i placed order there was no mention of refund policy. This is a fraud website total waste of money. Customer support team is very rude to talk to. They dont complete the conversation and cut the call. Very poor. Never choose them

My experience with this company has been extremely disappointing. They do not have a proper return policy — only a replacement policy, and that too with unfair conditions.
If you receive a defective or wrong product:
You have to courier the product back to their address at your own expense
Even after they receive it, replacement is not guaranteed
They may or may not send you a replacement, depending on their decision
The biggest issues are:
The product delivered is not the same as what is shown
The quality is very poor and below expectations
Please think twice before ordering anything from this company.

Its a fraudulent company.
I have received low-quality, incorrect products that do not match website photos, alongside poor customer service. It is not supporting customers requirement.
Conversely, the website displays user fake 4star reviews . Its a potential scam and poor-quality manufacturing.
I lost my 7000 rupees. We can't wear this saree. There is no refund policy and if you want to replace it , there is no product pickup facility. I am 100% sure they will not replace the item in return. They are money eaters fraud scam company.

I would rate o, it is a fraudulent website, saree delivered was very poor in quality, the customer care lady is very rude, battmeez, No refund policy.. Very rude behavior. pls do not buy from thr.

The platform is not for those looking for convenience. Personally didn’t had wonderful experience with customer support neither with the product. The product quality and making is not as described or stated. They are not even providing pickup facility. My money is literally wasted. Will not prescribe this platform as there are may more providing better products with better customer support

I was sent a different order which did not match with their website pictures

They refused to offer me refund and also wanted me to pay extra for courier ..

Support team did not have empathy and did not help at all

Never shop from here seeing the pictures on the website

Cheap clothes sold for profit. Return policy is negligible, only exchange and customers pay for return. The quality is really off as well as sizing of blouses. Spare yourself the trouble and save your money for something worthy.

Worst experience. Customer care executive was very rude. The return policy is extremely poor.

I had a very disappointing experience with Lotusfab. On their website, they clearly mention a “7 days return policy,” which is misleading. When you read the full policy carefully, you realize they do not actually offer refunds — they only provide exchanges for another product. This feels deceptive and not transparent at all.

The quality of the clothing is also not good. The material feels cheap and does not match the expectations set by the pictures. The blouse quality is especially poor, and the padding inside is very low quality and badly finished.

Overall, I am not satisfied with my purchase. I would not recommend buying from Lotusfab unless they improve their product quality and clarify their return policy honestly.

I would rate o, it is a fraudulent website, saree delivered was crushed, used with stains, other one looks like curtain sheet, order ID LF151517, Am filing complaint with consumer court

So beautiful and so nice saree

Fake company ads are misleading they send very cheap quality saree .. customer care is also very arrogant... I ll complain about this company in consumer court .. they are cheating customers they should bear the consequences