Themattressworld Reviews 

Great service. My daughter loves her new bed.

Excellent service and super fast delivery 10 out of 10 for quality and service. Just had best night's sleep in a long time many thanks.

Absolutely quality order on Thursday arrived Friday tea time received a call back to see if I was happy with my purchase and I am 100% happy will definitely recommend this company cannot fault them for service and prices

Brilliant service from start to finish, I went to the shop and ordered new bed and mattress,delivered when said and went above and beyond to get in it to the bedroom due to stairs access. A few days later, I notice the mattress was faulty contacted Sean and was told to come back to the shop and either he would replace like for like or pick another mattress which is what we did, again delivered when said.no hassle and Sean and his staff can't do enough for you, keep up the good service.Thanks again lee and Debbie J

COULD NOT HAVE BEEN EASIER
Pleasant and efficient female employee who handled my enquiry on the availability of the product I wanted to purchase, phoned me back with availability, costing and delivery time
Goods delivered within time frame quoted
GREAT SERVICE

Product and customer service

We are really pleased with our mattress it’s superb quality. The customer service was excellent from buying to taking delivery. Thank you Sean and Lorraine

We bought 3 beds from Mattress world 5 years when we moved house, great quality and excellent value for money. 5 years later and a house move and it was time to get some new beds to fit the new house. Didn't even need to think about where we would be getting them from. Straight to Mattress World. Once again fantastic customer service, excellent value for money and amazing choice. 3 more beds bought along with 4 mattresses (we kept our original bed, still like brand new) what made it really nice was that Sean remembered us from previous, purely down to our bed we still had. Couldn't recommend them enough. And will gladly go back when we're ready for our next upgrade. Thank you to everyone at Mattress World. Great team of guys and such a great choice at amazing prices.

Easy to order arrived when stated, all you need

Response by the team was prompt. Product worth it's value. Entire process of ordering was smooth. I ordered through my mobile phone from old bed and writing review from the new bed. 🤣
Must expand delivery network countrywise in order to not relying on the mercy of delivery companies. They shipped the product timely as an overnight delivery but delivery guys delivered it on third day due to weekend.
4/4 for their service and product
0/1 for their delivery partnership
4/5 overall.
Reviewing the product a bit late as wanted to test it first for couple of nights.

I had my new mattress delivered today and the delivery crew was professional and very helpful thank you.

I’m sleeping so well again! My mattress is so amazing thank you 🥰

There was a delay with shipping and Sean the manager jumped right on it, he even went back to work at 7pm to get my mattress delivery sorted out. Great customer service! Will you use again

Excellent service very fast delivery fantastic customer services will be shopping here again very good priced

Thanks guys

I was extremely pleased with how helpful, friendly and polite the staff at The Mattress World were. I was kept up to date with my order, even being rung on a Sunday to confirm details. I had expected a sofa order to take the usual 6+ weeks to arrive but mine was delivered (by the boss) 2 weeks after my initial order. Really happy with the whole transaction and the sofa was exactly as described.

I’ve bought everything from beds, mattress's and furniture and the staff have always gone above and beyond with collections and deliveries.
I will always return, as I feel well looked after as a loyal customer.
The items are high quality and good value for money. Shopping local keeps these shops going.

I've bought 2 ottoman beds from this company. Brilliant service, gave me great advice on the type of mattress I would need.
Delivery was prompt, they set the beds up and left everything tidy , nothing was too much trouble, shaun and his guys went above and beyond 🙄 ..
Would highly recommend 👌
Thanks again guys from a very happy customer 😀

I am a severly disabled man in my late fifties.
I am suffering from brain damage due to being assaulted.
I needed a new mattres and was told that it would have to be specialy made by the spring bed being cut from a king size shape to a single width but six inches longer than normal as I am six foot two in height.
I paid £330 for this service, but when it was delivered it was a pre-made FOAM RUBBER ONE-SIDED cheap off-the-shelf so-called-mattress.

If you give this business your custom, YOU DESERVE EVERYTHING YOU WILL NOT GET.

He eventually rang back after my social worker tried to sort this for me, but started screaming at me on the phone, not allowing me to talk, and then tried saying that I had threatened his staff and would get his solicitors onto me.
As this was a lie I told him that I would lose the money and write this warning instead as I am not as desperate for money as I am for a decent nights sleep.

YOU HAVE BEEN WARNED.

SHOP ELSEWHERE.

I know I will now.

Absolutely love my mattress.really easy to order and really fast delivery. Was kept up to date bout delivery too.would highly recommend

Sean is a great guy and will look after you.
Whatever your requirement there is something for everyone,. Excellent service, quality and price.
Having already got our mattress before Xmas we returned at weekend to get son a new mattress. Such great service all round and would always return here whenever I need anything else. Next on list - settee and then daughter a new bed!