Heard many good reviews about this company while researching trusted sources for buying European goats milk formulas. They lived up to their reputation! Highly recommend! Much appreciated baby doing s... Toon meer
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I gave my experience 4 stars because my products got stuck at customs for longer than expected. Even after I payed the duty fee and it was released, it still took about 4 days to get to me from the Fe... Toon meer
Bedrijf heeft geantwoord
I put in my order on May 14th. It's been 10 days and still no shipment. So much for express 2-4 business day shipping. I had to go buy another formula. Will be looking to return the shipment as soon a... Toon meer
When my wife was pregnant, and childbirth was almost near the corner, I started to think of what to feed my baby with. I didn't want to buy something that was sold in the supermarkets, because I am q... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Milky Box brings the worlds' best organic baby formula right to your doorstep, with brands like HiPP, Holle, Kendamil, Jovie, Lebenwert, Premibio, Bebe M, Nannycare, Kabrita, and more. Express 1-6 business day insured delivery and 24/7 customer service are staples of our service. And we offer our 100% Happy Baby Guarantee, so if your baby does not take well to a formula, we'll give you a gift card to try another! Shop confidently at The Milky Box - with no yucky stuff, just organic goodness.
Contactgegevens
Nederland
- hello@themilkybox.com
- themilkybox.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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…A Happy Baby
We received the package 📦 in an expedient amount of time,along with a discount. We order 6 containers. Thanks so much.
They messed up, wouldn't give refund
Website let us order and then when we contacted them to make sure formula was in stock they told us it wasn't. We asked to cancel the order because we needed something sooner. Went to another site and ordered. Then a couple days later noticed they hadn't cancelled our original order. They told us that they made a mistake and that it was in stock. They would not refund or let us exchange. Do not use this company. They gave us 10% off next purchase. Why would I want 10% off from a company I'm never going to use again?

Antwoord van The Milky Box
Heard many good reviews about this…
Heard many good reviews about this company while researching trusted sources for buying European goats milk formulas. They lived up to their reputation! Highly recommend! Much appreciated baby doing so well on goats milk. More bowel movements per day, less spit ups, less gas related issues. Used Holle 1 and Jovie 2. Thank you Milky Box!
Getting the quality product for my…
Getting the quality product for my granddaughter is worth it. The delivery is always on time.
Love them! Fast shipping!
I love the Holle brand and when I found this site to order from I was so happy because they ship so fast and give you updates and reminders when your stash may be getting low. Highly recommend and will be using them for our next baby too!
Highly recommended for your baby formula needs!
Ordered Kendamil from this site and it shipped within a day and arrived within a week. Payment and shipping went very smoothly. The product that arrived had expiration dates more than a year away, so that was also great. Highly recommended!
Baby milk not mix
Baby milk not mix . It's not a mixed up it leaves some behind spots. It's not deserve proper.

Antwoord van The Milky Box
My experience was great with you guys
My experience was great with you guys. It was simple and very easy.
Great company
Great company. I had a missing package and Anna helped me track it down and was very responsive the entire way through.
Amazing shipping time!
Amazing shipping time for being out of the country! Packaged with care! So grateful for milkybox :)
Awful experience
I placed an order and over a week later, I still haven’t received my order. I contacted the customer service and they told me that the milk I ordered is out of stock and they are waiting for the stock to come. This is very ridiculous because if you don’t have in stock then why do you still let customers place orders? Why don’t you just mark the product is out of stock? And why didn’t you contact me first notifying me that I have to wait a bit longer as the milk is out of stock? I only found out when I contact the customer service. Now I have to wait again I don’t know for how long until I can receive the milk for my son. This is totally wasting my time. I would never order from your company again. Awful experience

Antwoord van The Milky Box
They didn't stated at the checkout…
They didn't stated at the checkout process that there will be 13$ extra fees to pay for the package when received, quite disappointed and they offer a 5% discount which it's nothing compared to that issue.
Very poor communication and waited…
Very poor communication and waited weeks - month for delivery.

Antwoord van The Milky Box
Very poor experience
Very poor experience. Order is not yet shipped even after contacting multiple times. Website says order will be shipped within 1-6 business days.

Antwoord van The Milky Box

Antwoord van The Milky Box
Great milk but shipping sucks
My order took forever to come like a month , pretty disappointed about that because my baby had no milk and I had to make potions with cereals for her to drink , the formula is great taste great baby loves it only thing is it takes way to long to come and I had to go pick it up at the post office and pay extra fees , very inconvenient.
I placed the order on April 6th and it…
I placed the order on April 6th and it hasn't shipped yet, today is the 12th. We need the order asap
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