A bit strange. Item showed that it was in stock online. Emailed a week later for an update and got an automated response saying they are out of office for school holidays. Chased a few days later,... Toon meer
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Made an order on 14th March 2024, now the 28th March and nothing received, no comms, no response to email chasers and just get answerphone message when trying to ring them. Will be contacting my bank... Toon meer
I was in need of a replacement 'P' shaped bath panel to replace the damaged one that was many years old. I ordered directly through Theonestopbathroomshop (CH Maintenance Services) which sadly becam... Toon meer
I ordered two basin drains from the one stop bathroom shop. They told me that they would send me an e mail when they were dispatched. I waited for a week and a half before contacting them again. They... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With over a decade of consumer and trade sales and one of the largest product catalogues in the UK, we're confident you will find the shower, bath, toilet or basin product you are after in these pages! Browse our range or search for what you need above. Any questions, please get in touch.
Contactgegevens
1 Haig Court, Haig Road, Parkgate Industrial Estate, WA168XZ, Knutsford, Verenigd Koninkrijk
- 0845 475 0007
- parts@ch-ms.co.uk
- theonestopbathroomshop.co.uk
2,4
Slecht
34 reviews
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A bit strange.
A bit strange.
Item showed that it was in stock online. Emailed a week later for an update and got an automated response saying they are out of office for school holidays. Chased a few days later, nothing. I've now just received an automated email saying I've been refunded. Don't show that items are in stock if they aren't. Waste of time!
25 februari 2026
Review zonder uitnodiging
Extremely pleased with this company
This company showed on their website that they had a particular radiator which was now discontinued by the manufacturer. I called them and they apologised, it was not in stock. They gave me another number to try and then actually looked themselves online to help me locate one and phoned me back.
The reviews for this company are not great but it is not often that you get this kind of customer care nowadays and so i felt compelled to review them and shall use them in the future. I dealt with Geoff at The one stop bathroom shop.
4 juli 2025
Review zonder uitnodiging
Made an order on 14th March 2024
Made an order on 14th March 2024, now the 28th March and nothing received, no comms, no response to email chasers and just get answerphone message when trying to ring them. Will be contacting my bank to try to get my money back.
Find your products elsewhere if I were you
28 maart 2024
Review zonder uitnodiging
I have installed a shower enclosure for…
I have installed a shower enclosure for customer , absolutely rubbish instructions explanation and the design is awful
2 maart 2024
Review zonder uitnodiging
Great service as always.
29 maart 2023
Order was placed 4 months ago !!
29 maart 2023
Cancelled my order
The order was cancelled and refunded shortly after it was placed. Dissapointing. Perhaps keep your website up to date ?
26 maart 2023
I have not received the pipe as yet
I have not received the pipe as yet. It has been well over a week.
8 februari 2023
Item was listed as in stock
Item was listed as in stock, and only advised it was out of stock and on back order days after I had paid. Chased to find out they still had no idea when it would be in stock. Asked for a refund and was able to source elsewhere at half the price.
31 januari 2023
Had a query about some sizing
Had a query about some sizing, phoned was sorted immediately, placed order arrived in quick time. No moans here at all.
23 januari 2023
Poor
Poor. The supplier had told them that it was on back order with no idea of when it would arrive. When I asked for an indication of delivery date I was told that they had no idea. I then asked for a refund which they gave me however they didn’t offer I had to ask. I will not use you again.
17 november 2022
I did not receive the product at all.
31 oktober 2022
I've sent many emails without response
I've sent many emails without response. My order has not been delivered. Terrible service. I suspect the company has gone bankrupt and I have lost my money!
25 september 2022
Items still not delivered!
26 september 2022
7days still not received order
16 september 2022
just good service and value
16 september 2022
excellent product and customer service
the product fits perfect and is of good quality.... fast delivery
2 september 2022
Very good service
Very good service. We ordered from the Netherlands without any problems.
3 juni 2022
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