This is the 2nd time of ordering from the Optical Store. My opticians had recommended these eyebrows, Systane Complete, as I have very dry eyes, Pinguncula, & Posterior Vitrous Detachment. The only p... Toon meer
Bedrijf heeft geantwoord
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Excellent service from this company, they are helpful and went the extra mile to get my lenses to me earlier, in order to meet my going on holiday deadline. I'm so pleased and will definitely buy from... Toon meer
Bedrijf heeft geantwoord
Once again The Optical Store came up trumps, price of contacts was the cheapest by far on-line and delivery was very quick. Ordering was easy and website easy to navigate. They are an ace company well... Toon meer
Bedrijf heeft geantwoord
Excellent product, excellent delivery time. 4 stars only because the 10% off your first order code is only for some products. Which ironically you'd need glasses for to see on the website.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Contactgegevens
Verenigd Koninkrijk
- 020 79986770
- info@theopticalstore.co.uk
- theopticalstore.co.uk
4,8
Uitstekend
254 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Ray-Ban Sunglasses
Tracked down a pair of Ray-Ban sunglasses from a TV program I was watching. Prices varied from £80 to £130 with the Optical Store being the cheapest. Decided to order late Tuesday evening and they were delivered (free) on the Thursday morning. Great product, price and service so absolutely no complaints. Would definitely buy from again.
2 april 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Spotted on TV, found at the best price, and delivered in days - that’s a result! Thanks for choosing The Optical Store. We look forward to welcoming you back again soon!
Love the contacts
Love optical store always delivers on time and most importantly reasonably priced
31 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Turning up on time and keeping prices sensible - it’s what we do! Thanks for choosing The Optical Store, Caz. We look forward to welcoming you back again soon!
Fantastic customer service
Great prices, fast delivery, excellent customer service - had an issue with delivery, they sorted this without delay. Couldn’t be happier with them.
31 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for the kind words! We’re glad we could sort your delivery issue quickly and that you were happy with both our prices and service. We truly appreciate your support and we look forward to welcoming you back to The Optical Store soon!
Antwoord van The Optical Store
Easy to order, quick to arrive, and good value - just how it should be. Thanks for choosing The Optical Store. We look forward to welcoming you back again soon!
Good value
Good value with free delivery. Lenses arrived quickly via Royal Mail.
28 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Good value and quick delivery is a combination we’re very fond of! Thank you for the great review. We look forward to welcoming you back again to The Optical Store soon!
The Optical Store
Spot on service from start to finish. I ordered Acuvue Oasys lenses and the customer service was excellent throughout. They were friendly, helpful and very easy to deal with. I’d happily order from them again and would definitely recommend them.
16 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your review, Jordan. We’re pleased you found The Optical Store easy to deal with and that your Acuvue Oasys contact lenses were supported by excellent customer service. We look forward to welcoming you back again soon!
Amazing service
Amazing service ! Lenses arrived super fast and the price was very competitive.
24 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Quick delivery and great value - job done! Thanks for the feedback, Kathleen. We look forward to welcoming you back to The Optical Store soon!
I’m so impressed by the customer…
I’m so impressed by the customer service; they went above and beyond to help me after I made a stupid mistake ordering the wrong contact lenses. Super speedy too, not to mention the excellent prices. I will always order from here in future. Thank you.
6 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for the kind words, Amber! We’re really glad our team could help make the process easy for you. Providing affordable contact lenses with fast, reliable service is what we aim for at The Optical Store. We truly appreciate your support and we look forward to welcoming you back again soon!
Fantastic…
Fantastic…
Placed my order online yesterday, this was super quick and easy. Uploaded pictures of trial lens boxes from opticians. Order confirmation straight away, despatched the same day and arrived today.
Highly Recommended
20 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
From uploading your prescription to contact lenses at your doorstep in a day - that’s what we like to hear! Thanks for choosing The Optical Store and for the recommendation, Lisa. We look forward to welcoming you back again soon!
Excellent Communication
Excellent Communication, fast delivery, cheaper than my Opticians’s. Would highly recommend.
17 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for the kind words, Louise. We’re really glad you found our service easy, delivery fast, and prices competitive. We appreciate you recommending The Optical Store and we look forward to welcoming you back again soon!
Top online contact lens supplier
Easy ordering process and super fast delivery.
19 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the great review, Martin. Easy ordering and super fast delivery is exactly what we aim for - glad we got it spot on. We look forward to welcoming you back to The Optical Store soon!
Easy ordering quick delivery
Super easy ordering and fast delivery would recommend
18 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Ordering made easy and delivery that doesn’t hang about - thanks for choosing The Optical Store. We look forward to welcoming you back again soon!
Very very pleased with the excellent…
Very very pleased with the excellent service and speedy delivery and quick response with my query today.
I have a subscription through the Opical Store and was worried about delivery and payment.
I went online and filled out a form, within the hour I received a phone call and email and by the end of the day my contacts were at home, even before I'd gotten home from work!!
Thanks largely, I think, to Tom, who called me, emailed me and personally delivered the contacts to my home, isn't that amazing attention to detail!!
Have used this company over the years to order my daily contacts and am now using them for my monthly contacts.
Always a very quick delivery and such a wonderful team!!
Many many many thanks!!
Oh and I almost forgot the best part!!
These monthly lenses at Vision Express are double the price!! 🙄😱😳😳 So very happy to have switched over the subscription.
17 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for such a lovely review, Shireen! We’re really glad we could help quickly and keep everything stress free with your contact lens subscription. Tom might have set the bar a little too high with that delivery, although we’ll let him enjoy his moment!
Thanks again for your continued support - it means a lot to all of us at The Optical Store!
Cheaper than everyone else I searched
Cheaper than everyone else I searched. Also an error occurred and was quickly rectified. Excellent customer service.. how it should be.
12 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your review! We’re pleased you found our prices competitive and that our team could resolve the issue quickly. Providing affordable products with responsive customer service is exactly what we aim for at The Optical Store. We look forward to welcoming you back again soon!
Antwoord van The Optical Store
Fast delivery and a great price - two of our favourite things! Thank you for your review, Khalil. We look forward to welcoming you back to The Optical Store.
Good price and prompt delivery
My contact lens solutions were delivered ahead of schedule and the price I paid was very competitive. I would be very happy to use the company again.
14 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the great review, Lynne! We’re delighted your contact lens solution arrived ahead of schedule - we always like it when deliveries beat the clock. Glad you found the price competitive too, and we look forward to welcoming you again at The Optical Store.
Great service.
Ordered 10 months worth of daily contact lenses. Competitive price and arrived in good time. This is my second order with The Optical Store. Very satisfied so far and will order with them again.
11 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the kind words, Berk. 10 months of clear vision sounds like a pretty good investment to us. We’re delighted you chose The Optical Store again and we look forward to welcoming you back when it’s time for the next refill!
Excellent
Excellent, Royal Mail lost the parcel they went above & beyond to get my lenses to me in time for my holiday
They’ve gained a regular customer
5 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your review Lynn! Even when parcels decide to go on their own adventure, we’ll always do our best to get your contact lenses where they need to be. We’re so glad they reached you in time for your holiday and really appreciate your support. We look forward to welcoming you back again soon!
Excellent service
Excellent service. My uploaded prescription was incorrect, and they promptly emailed me to resolve the issue. I will definitely recommend it to my friends because the prices are great.
3 maart 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the great review! We’re glad we could quickly spot the prescription mix-up and get everything sorted. At The Optical Store, we aim to offer affordable contact lenses with attentive customer service and we really appreciate the recommendation. We look forward to welcoming you back again soon!
Good Service
Website worked well, ummwdiate order email confirmation, fast delivery
27 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your feedback Andrew. We’re delighted you found The Optical Store easy to use and that your order was confirmed and delivered quickly. We look forward to welcoming you back again soon!
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