This is the 2nd time of ordering from the Optical Store. My opticians had recommended these eyebrows, Systane Complete, as I have very dry eyes, Pinguncula, & Posterior Vitrous Detachment. The only p... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Excellent service from this company, they are helpful and went the extra mile to get my lenses to me earlier, in order to meet my going on holiday deadline. I'm so pleased and will definitely buy from... Toon meer
Bedrijf heeft geantwoord
Once again The Optical Store came up trumps, price of contacts was the cheapest by far on-line and delivery was very quick. Ordering was easy and website easy to navigate. They are an ace company well... Toon meer
Bedrijf heeft geantwoord
Ordered precision 1 disposable lens. The optical store was offering the best price (by far). Really needed the lenses quite quickly as I stupidly ran out of stock, lucky the whole purchase was s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover top-quality contact lenses and eye care products at the Optical Store. Fast UK delivery & expert customer service. See the difference today! With over 35 years of experience as opticians, including two decades of owning and operating a successful chain of practices in London UK, The Optical Store was founded to ensure quality eye care is accessible to the nation and beyond – providing high quality contact lenses at affordable prices, delivered right to your doorstep. Backed by decades of expertise and a dedicated in-house team of optical professionals, The Optical Store brings convenience, affordability and peace of mind when purchasing contact lenses online. From daily disposables to specialty lenses, we offer a wide range of options to suit your specific needs and preferences. At The Optical Store, we don’t just sell contact lenses – we provide a seamless customer experience rooted in trust, reliability, and genuine care.
Contactgegevens
Verenigd Koninkrijk
- 020 79986770
- info@theopticalstore.co.uk
- theopticalstore.co.uk
4,9
Uitstekend
253 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience
Great ordering experience, speedy delivery and superbe after sales service if needed. Would highly recommend.
26 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your great review! We’re delighted you had a smooth ordering experience and received fast delivery. Providing reliable after sales support and affordable contact lenses is always our goal at The Optical Store. We look forward to welcoming you back again soon!
Competitive prices and very efficient…
Competitive prices and very efficient from order to delivery.
Will 💯 start up a subscription on my next purchase.
16 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for the kind words Adam! We’re really glad everything went smoothly, from order to delivery. We look forward to welcoming you back again with your contact lens subscription!
As good as it gets .
Rapid next day delivery at a good price . Superb and prompt customer service , nothing is a problem , very helpful .
16 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your review Brian. We’re pleased your order arrived quickly and that you found our customer service prompt and helpful. The Optical Store focuses on affordable contact lenses with fast, reliable delivery and support. We look forward to welcoming you back again soon!
Best market price
Best market price. Offered 5% off for subscribing, hopefully this will lock in the low price for the next year. Free delivery was offered with a 3 to 5 worki g days but arrived the following day which was fantastic.
19 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for the kind words, John. We’re really glad you're enjoying the benefits of our contact lens subscription and that your order arrived even sooner than expected. We look forward to welcoming you back again soon!
5 stars for The Optical Store
5 stars for The Optical Store from me. Super fast delivery of my usual contacts and website was very straightforward and easy to navigate. Will use again!
19 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the 5-star review Laurence! We’re delighted your usual contact lenses arrived quickly and that you found The Optical Store website easy to use. Providing fast delivery and a simple ordering experience is always our goal. We look forward to welcoming you back again soon!
Transaction was so easy and sunglasses…
Transaction was so easy and sunglasses arrived 2 days after purchase for a great price
19 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Easy ordering and speedy sunglasses delivery; just what we like to hear! Thanks for choosing The Optical Store Nicholas - we look forward to welcoming you back again soon!
Antwoord van The Optical Store
Thanks for taking the time to leave us a review Adriana. We look forward to welcoming you back again soon!
I always shop around when I need to…
I always shop around when I need to stock up , Optical store were the same price as other suppliers but gave a discount for new customers. The delivery was within 3 days and also they offer a discount if you order again .
14 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the great feedback! We’re pleased you found The Optical Store competitively priced and were able to benefit from our new customer discount. Providing affordable contact lenses with fast delivery is always our aim. We look forward to welcoming you back again soon!
Best price I could find. Quick delivery.
I ordered multifocal contact lenses, the optical store had them at the cheapest price I could find. The lenses were delivered two days later. Thanks you!
9 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for your kind words! We’re really glad you found your multifocal contact lenses at a great price and that they arrived within a couple of days. We appreciate you choosing The Optical Store!
Efficient service and great price
Efficient service and great price. Although a long term user of daily lenses, this was my first order from The Optical Store, prompted by their pricing. Order processed and shipped quickly with the delivery following just a few days later. Cannot ask for more than that - simple, easy order process with efficient service for a very competitive price.
11 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the detailed review Robert! We’re delighted you chose The Optical Store for your daily lenses and that our pricing and quick delivery met your expectations. Providing a simple ordering process, competitive prices, and efficient service is always our goal. We look forward to welcoming you back again soon!
Great price ( got 10% off) as a new…
Great price ( got 10% off) as a new customer!!! Delivery by Royal mail in a few days.
11 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for your review. At The Optical Store, we focus on affordable contact lenses and reliable delivery, so we're glad to hear we ticked both boxes for you. We look forward to welcoming you back again soon!
Excellent service
Excellent service. Next day delivery
Very impressed.
7 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Excellent service and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Cant fault the whole process
Cant fault the whole process - without doubt value for money - cheapest I could find - delivery within 3 days of order.
Thank You and Well Done
7 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Great value and quick delivery is exactly what we aim for at The Optical Store. Thanks so much for the fantastic feedback - we look forward to welcoming you back again soon!
Excelent service made a payment and…
Excelent service made a payment and recived contact lenses 2 days later.
7 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Fast, fuss free service is what we aim for - thank you for your great feedback. We look forward to welcoming you back again soon!
Easy website experience and lenses were…
Easy website experience and lenses were with me so quickly.
Actually put my address wrong and had a call from the team. Thanks so much for your help. Would shop again. :)
2 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
We’re really happy to hear this - keeping things stress-free is all part of the service. Thanks so much for your kind feedback and we look forward to welcoming you back again soon!
Really happy with my order
Really happy with my order. Contact lenses arrived quickly and the prices are very competitive. Will definitely order again.
3 februari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thanks so much for the lovely feedback. We’re really glad you were happy with your order and that everything arrived quickly. We look forward to welcoming you back soon!
Excellent service
Excellent service. Fast delivery. No messing around.
29 januari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Short, sweet and spot on - thanks for the great feedback. We really appreciate your support!
This is a great company that supply…
This is a great company that supply contact lenses on time and are good value. No fuss and good delivery times.
29 januari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
Thank you for the kind words, Carl. Reliable, good value, and fuss-free is exactly what we aim for - we really appreciate you taking the time to share your experience.
The Optical Store ticks all the boxes!
I'm on a low income so the price is a huge consideration. I wear the MyDay multifocal lenses, which aren't the cheapest. Also, I'm able to order just one box, which a lot of online shops won't facilitate. Add in the quick delivery, what's not to like?
28 januari 2026
Review zonder uitnodiging
Antwoord van The Optical Store
We’re really glad we could help make things easy for you. Thanks so much for trusting us and for the lovely feedback. We look forward to welcoming you back again soon!
Antwoord van The Optical Store
Thanks for taking the time to leave us a review, EK. We look forward to welcoming you back again soon!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.