Theory Reviews 

5 star customer service. I accidentally missed my theory test date and realised at a later time. When I explained this via email I was swiftly attended to and assisted in a rescheduling a new test date.

Good service, the test centre was as expected booking my slot and finding the centre was straight forward. Thanks team

Good service and good revision tips, I failed my theory and didn’t understand the app as it was my first using it , they have offered to help me retest my theory test again

good service, very helpful customer service. would recommend

Theory Ac are really reliable and even with me not using all of their content they allowed me to have a free resit. Amazing and I’m so grateful

Easy booking but the date I booked was cancelled and rebooked for a much later one, I had to change test centres and rebook it again

Very helpful

Great experience good resources given and quick responses to emails that I have sent very helpful.

Booked a test and paid, then emailed to say no slots available and was re booked 4 months away. Emailed and surprise had no reply. Should have looked at reviews, complete scam to take £59 instead of £23. COMPLETE SCAM. Shocking.

They are really helpful and the process is very easy. Just that they don’t have any contact number but if you email them they do reply within 24 hrs unlike some other company

really good deals on , straight easy to use and reliable they have great learning resources and their option of “pass protection “ means you will be guaranteed to get through for that price!

Unfortunately I did not pass first time, failed by 1 mark! but theory academy booked me straight back in for my test, fingers crossed!

Really good service I actually was so busy revising I forgot to take my provisional license card with my to test centre so I couldn't take the test. Theory academy have offered a resit at no extra cost much appreciated

Easy to book and even though the original date was rescheduled to a much later one, the guidance was easy to follow to choose a different location and date. Helpful, speedy replies via email. I would recommend this company for ease and support.

Currently using the platform for my car theory and it has been extremely helpful. Easy to navigate and if any issues you can submit a ticket and they get back in touch quickly. Very helpful customer service navigators, quick booking of the tests. I definitely recommend!

I have booked a test no problem i had missed the appointment due to me getting dates wrong just booking next one so far I have found them to be helpful I hope to increase the start rating once I have booked and done my theory

Very good service, daughter has re booked her theory and was very helpful with this. Fast response

Great Experience. Brilluant service and really helpful materials.

Tests normally cost about £20, however google recommended me to use theory academy. They added a ‘pass protection fee’ of £40 to my booking fee with no way of taking it off. As this was my first time booking I didn’t know what it meant so I did some research and I was told that it means I get unlimited attempts at the test until I pass. So I bought it and then failed the first test. I went to book again and there was nothing on my account about pass protection fee, I emailed them and they replied saying I only had one extra free attempt. Very misleading website, would recommend to use the official government site instead.