It so refreshing to be able to talk to a human, also when logging on line to view statements etc, so easy to understand. Staff are always curious, eager to help in the best possible way Well done fo... Toon meer
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Lees wat reviewers zeggen
Very straight forward to use the site.As I wanted to withdraw funds it confirmed this was my request & not being scammed into it. Also the tax implications were explained so it was not such a shock to... Toon meer
Totally useless ,misleading information they costantly tell lies and make excuses always leave contact late on a friday just do they know you cant contact them till the monday just totally corrupt lia... Toon meer
I had to contact you several times regarding my pension with you..each time the person I spoke to were very helpful and kind. They took me through each step of the way and made my experience easy and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
People’s Pension is a workplace pension scheme, for employers of any size and from any sector, designed to take the hassle out of auto-enrolment.
Contactgegevens
Manor Royal,, RH10 9QP, Crawley, Verenigd Koninkrijk
- info@peoplespartnership.co.uk
- thepeoplespension.co.uk
4,3
Uitstekend
23K reviews
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Prompt response.
Prompt response.
Good communication
Good explanations regarding my question..
Excellent feedback
Staff was awesome
15 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
If I could have scored this company…
If I could have scored this company zero stars I would have.
When transferring my pension out to ensure all my pensions where together. With this company there was issue after issue after issue. What came across to me is that basically they hid behind the process. Not wanting to take any responsibility to make sure my pension was transferred safely. It was always the other persons fault. Making it hard for me to transfer. Like they didn’t want me too. On top of this when I asked the telephone advisor why? She was unprofessional and rude. I pulled her on it and she said she had earache. That’s why she was screaming at me. Your talking about peoples life savings here and as a minimum I expect is professionalism. Look for solutions to the problems you face. Take responsibility. Don’t blame all and sundry. Do your job properly. Glad I’m not with them anymore. They a joke.
3 augustus 2026
Antwoord van People's Pension
Hello Peter
We’re sorry the transfer process felt more complicated than expected. The steps involved are there to help protect members’ savings and ensure transfers are made safely.
Providers must carry out additional due diligence checks, which can add time.
We’re sorry you had a poor experience on the phone with us. We aim to give helpful, friendly service, and we didn’t achieve that here.
Please email tellusmore@peoplespartnership.co.uk with your details so we can look into this. We’ll respond within 3 working days.
Thanks for your patience.
Taliah
People’s Pension, provided by People’s Partnership
Easy to contact and very helpful and…
Easy to contact and very helpful and kindly spoken staff.
15 augustus 2026
Very informative and polite
8 augustus 2026
Was very helpful answering my questions…
Was very helpful answering my questions and sorted out what I needed
15 augustus 2026
I had to contact you several times…
I had to contact you several times regarding my pension with you..each time the person I spoke to were very helpful and kind. They took me through each step of the way and made my experience easy and resolved any issues I had. Couldn't fault anyone and you should be proud that you have such lovely staff dealing with customers.
15 augustus 2026
Very helpful and professional agents.
On the both occasions recently that I have contacted The People's Pension,both agents have been completely helpful and professional with my questions
8 augustus 2026
It’s was very reliable helpful and very…
It’s was very reliable helpful and very fast to get my money 💰 loved yr service thanks 👍
15 augustus 2026
Organised and well explained
15 augustus 2026
I am still waiting on the release of my…
I am still waiting on the release of my small pot lump sum. I have requested a discharge form which should have been sent in the documents i received i phoned them and they said they would sort it but no joy
8 augustus 2026
Antwoord van People's Pension
Hello Gary
We’re sorry your claim is taking longer than expected. We understand how important and time sensitive this can be.
If you email us at tellusmore@peoplespartnership.co.uk, we can investigate this further. We aim to reply within 3 working days.
Thanks for your patience.
Kind regards,
Taliah
People’s Pension, provided by People’s Partnership
Very reliable fast swift service.
15 augustus 2026
The person I spoke was very helpful and…
The person I spoke was very helpful and easy to speak with, was not pushy about much more than the information that I wanted, they did give me options but they understood what I wanted and why. A small pension came to light and needed to no how easy to transfer to my main pension. Excellent service
15 augustus 2026
Went out of the way to help
Very helpful and friendly asked all questions that I needed and helped me get into the website too
15 augustus 2026
Prompt payment within the time frame
Prompt payment within the time frame, could not ask for more
15 augustus 2026
Not the best
Rang up to get number changed for security code said it would take few hours at most. Still not been changed.
8 augustus 2026
Antwoord van People's Pension
Hello Ryan
We’re sorry to hear you’ve had trouble updating your account details - we know how frustrating that can be.
Keeping these up to date helps ensure smooth management of your pension.
You can usually update your details by logging in to your online account: peoplespension.co.uk/myaccount or by using our app: peoplespension.co.uk/myapp.
If you’re unable to update your details online, please email us at tellusmore@peoplespartnership.co.uk and we’ll be happy to help. For security reasons, please don’t include sensitive information in your email.
Thanks again for your patience — we’ll work to resolve this as quickly as possible.
All the best,
Taliah
People’s Pension, provided by People’s Partnership
Contacted your for change of address
Contacted your for change of address. You very straight forward
15 augustus 2026
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