Nest Pensions Reviews 

17.010
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Through health 6 years ago I had to stop working but with nest pension I am able to pay extra money into my pension every month, you can do a one off payment or like me set up a direct debit, I've st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Extremely complicated processes. It should be very simple process. We find it difficult to know whether process has bern complete as it takes 4/5 days to show. Learn from Revolute bank processes- s... Toon meer

Beoordeeld met 5 van de 5 sterren

My contribution is paid in at the end of each month by Direct Debit. I have not had any issues in the 12 years that I have been a member. You can easily change your regular contribution amounts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far so good. Took exactly 10 working days from my request to transfer my pension in (day 5 my previous pension provider told me it had been transferred, day 10 in my nest account), very fast and ef... Toon meer

Bedrijfsgegevens

  1. Pensioenfonds

Geschreven door het bedrijf

Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

17K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(17.010)

3.657 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Poor returns

Easy to use app, very poor returns, I understand how pensions work, I thought a better investment return, will keep watching, but so far not impressed

21 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

When they take your money

When they take your money, they don’t ask for anything—not even your consent—but when you ask for it back, they invent obstacles, as if they were granting you a loan!

24 oktober 2026
Beoordeeld met 1 van de 5 sterren

Couldn't even get started

I wanted to transfer my personal pension to Nest as I was impressed by their Ethical Fund. Unfortunately, what followed was a frustrating carousel of technical issues, unhelpful customer service, ignored emails, repeated phone calls, promises made and not kept and absolutely no sign of the problem being solved. I gave it two months hoping someone would be able to fix the issue but never received a response and eventually just chose PensionBee instead, where the process was completely seamless.

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Positive Experience So Far

So far so good. Took exactly 10 working days from my request to transfer my pension in (day 5 my previous pension provider told me it had been transferred, day 10 in my nest account), very fast and effortlessly. I look forward to 14.5 years of saving with yourselves until my retirement.

21 oktober 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I'd give no stars if I could

I'd give no stars if I could. Avoid. Avoid. Avoid. Nest lost over £300 of our company's employee contributions. Had issues for nearly two years with money allocation for our company pension scheme. I went through countless complaint procedures to be told that I was wrong by a different member of their team every time (more so that they couldn't be bothered to investigate properly) despite me providing bank statement evidence and spreadsheets detailing every payment we'd made over the last two years. Bank statements do not lie. I ended up paying them the money they had lost again to put an end to the horrible experience for the sake of my mental health, as they kept falsely reporting our company to TPR, and my time taken up by the incompetent staff. Customer service is extremely slow and frustratingly bad. Switching pension providers for our company asap. Also opted out a year ago and moved my own pension fund from their grasp as soon as I could.

21 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TitleSo Far, So Good – Happy with Nest Pensions

Title: So Far, So Good – Happy with Nest Pensions
I set up my pension with Nest Pensions and have been making my agreed monthly payments. So far, everything appears to be running smoothly, and I have had no problems with my account. I check it from time to time, and everything seems to be in order. I am satisfied with my experience so far and hope the good service continues in the future.

23 oktober 2026
Beoordeeld met 1 van de 5 sterren

Extremely complicated processes

Extremely complicated processes. It should be very simple process. We find it difficult to know whether process has bern complete as it takes 4/5 days to show.
Learn from Revolute bank processes- simple, efficient and instant completion update!!

Also, we are totally in dark where investments are being made. Companies should be given choice for investment decisions.

18 augustus 2026
Beoordeeld met 5 van de 5 sterren

Very easy system

Very easy system , balance of fund is visible every time you log in, no fuss login like many other pension providers

23 oktober 2026
Beoordeeld met 5 van de 5 sterren

Start saving as early as possible

My contribution is paid in at the end of each month by Direct Debit. I have not had any issues in the 12 years that I have been a member. You can easily change your regular contribution amounts and pay 1 off lump sums easily via the website.

I have noticed my portfolio has really started to increase over the last 5 years giving me the confidence to increase my monthly contribution.

I wish I had started a pension when I first started work in the 90s, a little regularly really does multiply over time.

Top job NEST Team!

23 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Darren,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

I have been a member for the past 9…


I have been a member for the past 9 years, and since that time I haven't got any reason to complain for anything. Thank you.

23 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Kingsley,

Thanks for sharing your experience with us.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Very reliable

Very reliable, simple and secure way of making personal contributions.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Peter,

Thanks for sharing your experience with us.

Thanks,
LC, The Nest Team

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