Nest Pensions Reviews 

17.010
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Through health 6 years ago I had to stop working but with nest pension I am able to pay extra money into my pension every month, you can do a one off payment or like me set up a direct debit, I've st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Extremely complicated processes. It should be very simple process. We find it difficult to know whether process has bern complete as it takes 4/5 days to show. Learn from Revolute bank processes- s... Toon meer

Beoordeeld met 5 van de 5 sterren

My contribution is paid in at the end of each month by Direct Debit. I have not had any issues in the 12 years that I have been a member. You can easily change your regular contribution amounts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far so good. Took exactly 10 working days from my request to transfer my pension in (day 5 my previous pension provider told me it had been transferred, day 10 in my nest account), very fast and ef... Toon meer

Bedrijfsgegevens

  1. Pensioenfonds

Geschreven door het bedrijf

Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

17K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(17.010)

3.659 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

It was quite straightforward and easy…

It was quite straightforward and easy to navigate around the site to add and top up my pension.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Baljit,

Thanks for taking the time to share your thoughts on how we’re doing.

Thanks,
LC, The Nest Team

Beoordeeld met 4 van de 5 sterren

Paying in extra is easy and I have…

Paying in extra is easy and I have found transferring my pension to nest very simple

3 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Rita,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Transfering money into my pension pot…

Transfering money into my pension pot was very easy and quick.

8 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Irfan,

We’re pleased to hear how easy you found transferring your pension. That’s our goal. 😊

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Easy to top up if wanted and keep an…

Easy to top up if wanted and keep an eye on what's in my pot

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Tracy,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 2 van de 5 sterren

froze my funds and account is…

froze my funds and account is restricted completely for months with 40k worth of savings stuck

22 oktober 2026
Review zonder uitnodiging
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

I apologise that you’ve had a poor experience with us. Please keep an eye out for a message through Trustpilot. I’ve raised a request for more information so I can connect you with the right people to get this resolved.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Pension for the future

A great way for me to be in charge of my pension, as to how much to put in. Can also include other pensions.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Richard,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

My pension is safe

My pension is safe. Easy to access. Nice and digital. Thank you Nest

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Vidya,

Thanks for taking the time to share your thoughts on how we’re doing.

Thanks,
LC, The Nest Team

Beoordeeld met 1 van de 5 sterren

Pension Transfer

Customer service is very unhelpful. Trying to transfer a pension out and they just put delay after delay into the process

22 oktober 2026
Review zonder uitnodiging
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

I apologise for the negative experience you’ve had with Nest. We aim to do our best for our customers and on this occasion, we’ve fallen short.

I’ve sent a request to you through Trustpilot, asking for more information so I can get you the help you need.

Thanks,
LC, The Nest Team

Beoordeeld met 1 van de 5 sterren

Ah, NEST… the gift that keeps on giving

The issues with NEST are well known - shocking contribution charge, lack of a global 100% equities fund, terrible fund choice for new joiners, lack of partial transfers….. they don’t need to be repeated here in detail, but they did ask me to write a review, so here we go.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Hugh,

Thank you for taking the time to leave your feedback. I'm sorry we have not earned a better review from you.

We believe that investing our members’ pension savings in more than one type of asset helps to balance risk while looking to get a good return for you over the long haul.

You can log in to your Nest account to see which fund you’re in and compare fund performance here: https://www.nestpensions.org.uk/schemeweb/nest/investing-your-pension/fund-choices/compare-fund-performance.html



You can also find our latest investment reports here: https://www.nestpensions.org.uk/schemeweb/nest/nestcorporation/investment-approach/fund-factsheets.html

Switching your fund choice is free, and our member charges are exactly the same for all funds, so there’s no extra cost to you.

NEST customer service team is firmly based here in the UK as well as abroad. This is to allow us to provide the best possible service to all of our customers.

If you’re still needing assistance, please get in touch with our customer service team and they should be able to provide the support you would need. They're available on 0300 020 0090, Monday to Sunday, 8am to 8pm.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Easy to deal with no hassle

Easy to deal with no hassle

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Phil,

Thanks for taking the time to share your thoughts on how we’re doing.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Desavarsiti

Numărul unu in tara

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Valentina,

Thank you for your feedback.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

This is easy to access my account and…

This is easy to access my account and update myself with my pension pot, I have rang up an few times to make some enquiries and staff have always been helpful

4 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Baljinder,

Thanks for sharing your experience with us.

Thanks,
LC, The Nest Team

Beoordeeld met 4 van de 5 sterren

It’s easy to contact Nest

It’s easy to contact Nest. However I have to transfer my pension from business account to personal account then to Nest this is a pain in the butt

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Mairi,

Thanks for taking the time to share your thoughts on how we’re doing. Our customer service team is the best way to get help with specific questions on the transfer process because they’ll be able to see the details of your account in a secure and confidential way. They’re available on 0300 020 0090, Monday to Sunday, 8am to 8pm.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful and logging in I can see all info required.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Ann,

Thanks for taking the time to share your thoughts on how we’re doing.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Ease of topping up your pension

It was very straightforward and simple to make the payment.

25 augustus 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Marion,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Had Nest Pension for several years now

Had Nest Pension for several years now, no complaints, happy with how it's progressing, trying to increase contributions every year, which is very easy to do on website

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Tina,

I’m pleased to hear that increasing contributions was easy for you.

Thanks,
LC, The Nest Team

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