Nest Pensions Reviews 

17.010
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Through health 6 years ago I had to stop working but with nest pension I am able to pay extra money into my pension every month, you can do a one off payment or like me set up a direct debit, I've st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Extremely complicated processes. It should be very simple process. We find it difficult to know whether process has bern complete as it takes 4/5 days to show. Learn from Revolute bank processes- s... Toon meer

Beoordeeld met 5 van de 5 sterren

My contribution is paid in at the end of each month by Direct Debit. I have not had any issues in the 12 years that I have been a member. You can easily change your regular contribution amounts... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far so good. Took exactly 10 working days from my request to transfer my pension in (day 5 my previous pension provider told me it had been transferred, day 10 in my nest account), very fast and ef... Toon meer

Bedrijfsgegevens

  1. Pensioenfonds

Geschreven door het bedrijf

Nest was set up by the government to give every UK worker somewhere good to save after the introduction of auto enrolment. Since then, it’s grown to become the largest workplace pension scheme in the country with more than 13 million members. As a not-for-profit pension scheme, Nest doesn't answer to shareholders. It’s set up to serve its customers’ interests and aims to help millions of people enjoy a better retirement. Nest’s members benefit from an award-winning investment strategy and one of the most diversified DC portfolios in the industry. It practices responsible investment to help manage long-term growth and risk while also helping contribute towards the world its members want to live and retire in.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

17K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(17.010)

3.659 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

You can grow your pension pot with nest

Through health 6 years ago I had to stop working but with nest pension I am able to pay extra money into my pension every month, you can do a one off payment or like me set up a direct debit, I've still got 5 years to go until retirement so nest is helping to grow my pension pot . Cheers nest

1 juli 2026
Review zonder uitnodiging
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

A true professional team with…

A true professional team with responsibility of holding people's money and investments and let it grow I know they have been around for a long time and will be around for a long time protecting people who's investment and pension keep up the good work

20 augustus 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Homayoun,

It’s great to hear about your experience. 😊 We take pride at Nest in making things as easy as possible for our customers.

Thanks,
LC, The Nest Team

Beoordeeld met 1 van de 5 sterren

on 22 October 2026

on 22 October 2026, the day you contacted me, I could not get into your app. So I could not see if the experience was any good

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

Thank you for taking the time to leave a review.

Our customer service team is the best way to get help with immediate problems. They're available on 0300 020 0090, Monday to Sunday, 8am to 8pm.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Taking over my pension from company

I was told to leave my company but it was so easy to keep paying into my Nest pension. This was brilliant for me as what my company did to me made no real impact on me .

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Norrington,

Thanks for sharing your experience with us.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Simple interface

Simple interface, easy to understand

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi David,

Thank you for your feedback.

Thanks,
LC, The Nest Team

Beoordeeld met 1 van de 5 sterren

I'm very happy unhappy with NEST they…

I'm very happy unhappy with NEST they didn't bother to contact me.

22 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Manish,

I apologise that you’ve had a poor experience with us.

I’ve asked our customer service team to follow this up with you directly. However, please call us on 0300 020 0090, Monday to Sunday, 8am to 8pm, if you’d like to speak to someone as soon as possible.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Very quick

Very quick, efficient and helpful.

28 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Dushmantha,

Thanks for taking the time to share your thoughts on how we’re doing.

Thanks,
LC, The Nest Team

Beoordeeld met 1 van de 5 sterren

Another one star review for nest…

Another one star review for nest pensions because I cant reply directly to their reply on my previous one star review. If they reply the same in here, the one star reviews will keep coming.
To recap, took my money without informing me they would start doing so, removing my legal right to opt out. They refused to refund my money, paid into a pension I don't want.
They deserve no stars.
They deserve

21 oktober 2026
Review zonder uitnodiging
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Kevin,

Anyone who opt outs during their first month should get a full refund.
Once that opt-out window has passed, we aren’t legally allowed to pay out any pension contributions until you’re 55. (This is rising to age 57 in 2028). You can transfer your money to another pension provider, or we’ll invest it on your behalf until you can access it.

Please keep an eye out for a message through Trustpilot. I’ve raised a request for more information so I can connect you with the right people to get this resolved.

Thanks,
LC, The Nest Team

Beoordeeld met 5 van de 5 sterren

Good company I've had no issues always

Good company I've had no issues always on the ball only issue ,I'd say is a little slow on replying on emails thats all

18 augustus 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Claire,

I’m pleased to hear about your experience with Nest. It sounds as though we might have done an even better job for you and we’ve taken note of your feedback.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Very clear information

Very clear information. Felt at ease navigating dashboard

21 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Francisca,

We are so glad our online platform was straightforward to use and made you feel comfortable. We take pride in making our dashboard as clear and user-friendly as possible.

Thanks,
FP, The Nest Team.

Beoordeeld met 4 van de 5 sterren

Great

Great, innovative, simplicity, good presentation

2 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

It’s great to hear about your positive experience with us. We take pride at Nest in making things as easy as possible for our customers and its great to hear you have enjoyed our straightforward design, and clear presentation.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

Is the best

Is the best for me

20 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Niculina,

Thank you for sharing your feedback. It's great to hear you are happy with our service :)

Thanks,
FP, The Nest Team.

Beoordeeld met 1 van de 5 sterren

Could not withdraw my moneys out sent…

Could not withdraw my moneys out sent me 2xlots of forms that i didnt understand ridiculous

14 september 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Karen,

I apologise that you’ve found it difficult to withdraw your money.

I have passed your details to the relevant team who will give you a call back shortly to provide an update.

Thanks,
FP, The Nest Team.

Beoordeeld met 1 van de 5 sterren

can not get past the passwords to get…

can not get past the passwords to get to the account
this is my money that that you blocking me from accessing.

20 oktober 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Michael,

I'm sorry to hear you having difficulty logging into your account.

To log in, you’ll need your Nest member ID number from your welcome letter, your National Insurance number and your date of birth. (Please don’t share these here, to keep your identity safe.)

If you can’t find your Nest ID, please get in touch with our customer service team on 0300 020 0090 – they’re available Monday to Sunday, 8am to 8pm, and will be able to help you get into your account.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren
Logo Nest Pensions

Antwoord van Nest Pensions

Hi there,

Thanks for taking the time to share your thoughts on how we’re doing. It's great to hear you have found our platform easy to use and have felt supported.

Thanks,
FP, The Nest Team.

Beoordeeld met 5 van de 5 sterren

great had to move my penion over to nest and was very speedy

great moved pension over didnt have to wait to long no hassle at all

6 augustus 2026
Logo Nest Pensions

Antwoord van Nest Pensions

Hi Gary,

Thanks so much for sharing your experience with us. I’m glad to hear that transferring your pension to Nest went smoothly for you, we take pride at Nest in making things as easy as possible for our customers :)

Thanks,
FP, The Nest Team.

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