Worst place to order from. Wouldn’t recommend anyone, Royal Mail made one attempt and was meant to redeliver the next day but instead sent it back to warehouse house. Perfect nursery company had me wa... Toon meer
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Lees wat reviewers zeggen
Over three months since ordering an underbed drawer and after receiving no updates I asked where my order was only to be told they thought it had went to a courier. Absolutely shocking service as if i... Toon meer
Purchased luxury light grey head and body support hoping it would be compatible with Oyster 3 pushchair luckily it is ,pushchair isn't grey ,no where does the mink colour of the pushchair which is a S... Toon meer
I ordered a small childs bed with mattress, I am happy with the quality and it was delivered within the quoted time frame. The frame takes around 1 hour to construct and is very simple to do.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Create your perfect nursery with our range of beautifully designed nursery furniture from Europe delivered to you by our expert teams.
Contactgegevens
Verenigd Koninkrijk
- customerservice@theperfectnurserycompany.com
- theperfectnurserycompany.com
3,0
Gemiddeld
49 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordered a rain cover for my infant…
Ordered a rain cover for my infant carrier for when I attach it onto the pram, item was as described, brilliant quality and came very quick! Very impressed.
28 januari 2026
Trustworthy company
I ordered a small childs bed with mattress, I am happy with the quality and it was delivered within the quoted time frame.
The frame takes around 1 hour to construct and is very simple to do.
The mattress which was the most basic option is suitable for young children only, if you intend this as a guest bed you will definitely require a thicker mattress.
I wanted to contact The Perfect Nursery Company and found there is no telephone number, it is email only, and found they were a little slow in replying to my email.
But overall I am happy, they use another company for their deliveries who were exceptionally good.
2 februari 2026
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!
Should you ever need to contact us please email our our dedicated customer care team at:
customerservice@theperfectnurserycompany.com
Thanks again for your kind words!
The Perfect Nursery Company Team
Quick delivery and updates on…
Quick delivery and updates on progress,lovely quality cot bed .
1 februari 2026
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
Thanks again for your kind words!
The Perfect Nursery Company Team
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase. We hope your little one loves it and look forward to helping you again soon!
The Perfect Nursery Company Team
Great service and quick delivery 😊
28 januari 2026
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
We hope your product is everything you hoped for.
Thanks again for your kind words!
The Perfect Nursery Company Team
A great buy very easy to order and a…
A great buy very easy to order and a great product.
27 januari 2026
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!
The Perfect Nursery Company Team
I pre-ordered a cot unit that was due…
I pre-ordered a cot unit that was due for delivery at the end of January. Unfortunately, the communication has been extremely poor. I had to send three emails over three days just to get a response to a very simple question about when delivery would take place.
I consider myself fair and balanced when leaving reviews, but the lack of communication genuinely made me start to worry whether I had been scammed. I was also promised responses “the next morning” on more than one occasion, which didn’t happen.
Delays can happen and I completely understand that — but clear, timely communication is essential, especially for pre-ordered items. Sadly, that has not been my experience so far.
Still awaiting an answer nearly 2 weeks later.
20 januari 2026
Review zonder uitnodiging
Antwoord van The Perfect Nursery Company Ltd
Dear Matt,
We're extremely sorry for any issues that you experienced during your recent purchase.
The delay with your cot bed was due to unforeseen demand and decreased shipping over the Christmas period. We are very sorry for this.
We believe that everything with your order is now ok but should you need to reach out for any reason please do not hesitate to contact us at customerservice@theperfectnurserycompany.com
Thank you again for your feedback and we hope that your cot bed is everything that you hoped for.
The Perfect Nusery Team
No items and no update or response from Customer Support
I ordered bunk beds and an underbed storage drawer from the Perfect Nursery Company on December 26th. At the time of ordering, it said to allow 2-4 weeks for shipping. Last Friday (Jan 23rd) was 4 weeks. In the past week I have sent 2 emails to customer support asking for an update but have received no response. There is no phone number provided to speak with a real person. We have family coming over from the states next week and we now have nowhere for them to sleep and no idea if our beds will arrive in time. I would not recommend this company based on their lack of transparency around orders and poor communication/customer support.
29 januari 2026
Review zonder uitnodiging
Very happy with the purchase
Very happy with the purchase. Good price, good quality and delivered on time.
31 december 2025
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!
The Perfect Nursery Company Team
Absolutely brilliant from order to…
Absolutely brilliant from order to delivery really easy and quick to deliver
30 november 2025
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
We hope your product is everything you hoped for.
Thanks again for your kind words!
The Perfect Nursery Company Team
Great experience and quick delivery
4 november 2025
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
We hope your product is everything you hoped for.
Thanks again for your kind words!
The Perfect Nursery Company Team
Good quality and fast delivery 👌 😍
7 oktober 2025
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
We hope your product is everything you hoped for.
Thanks again for your kind words!
The Perfect Nursery Company Team
quick and easy checkout services
6 oktober 2025
Fast efficient service would definitely…
Fast efficient service would definitely recommend and donkey is really cute and good quality
29 september 2025
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
We hope your product is everything you hoped for.
Thanks again for your kind words!
The Perfect Nursery Company Team
Easiest flat pack I’ve ever done!
As the title states, the easiest flat pack I’ve ever done! Bed was built alone in less than an hour. Clear instructions all the holes were perfectly aligned. No complaints and a lovely little bed.
4 september 2025
Antwoord van The Perfect Nursery Company Ltd
Thanks for taking the time to leave such a positive review! We’re so glad you enjoyed the quality of your product and found assembly easy.
We hope your little one loves it and look forward to helping you again soon!
The Perfect Nursery Company Team
Great product and quick delivery.
31 juli 2025
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and that everything arrived quickly. We hope your little one loves it and look forward to helping you again soon!
The Perfect Nursery Team
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your kind review! We’re delighted to hear you’re happy with your stroller caddy and that everything arrived quickly. We hope that you love using it and look forward to helping you again soon
The Perfect Nursery Team
What a great hidden gem!
How did I not know this gem of a shop existed?
Excellent service, purchased a cot and some pushchair accessories and everything arrived on time. I had some questions about the cot before buying but the team were really quick to respond and answered all my questions!
30 juli 2025
Review zonder uitnodiging
Antwoord van The Perfect Nursery Company Ltd
Thank you for the lovely feedback! We’re thrilled our team was able to help with your order and answer your questions — great communication is really important to us.
We hope your cot and stroller and pushchair accessories were everything you hoped for.
If you ever need to reach our to us again, please don't hesitate to get in touch at customerservice@theperfectnurserycompany.com
We're always here to help.
The Perfect Nursery Team
Antwoord van The Perfect Nursery Company Ltd
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your stroller organiser and hooks and the quality met your expectations. We carefully select products that are both practical and beautifully made, so it’s wonderful to know you’re pleased.
The Perfect Nursery Company Team
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