The Perfume Shop - Derby 345 Reviews 

I am writing to express my appreciation for Lynne, who works in your Derby Perfume shop in Derbion Centre, level 1. I visited the store today and between myself and my mother spent around £400 on perfume due to Lynnes expertise. Lynne stands out for her exceptional knowledge, professionalism, and genuine passion for her work.

Lynne has an impressive understanding of fragrances — she not only knows the products inside and out but also takes the time to understand what each customer is looking for. Her recommendations were spot-on, and her friendly, confident manner made the visit an enjoyable experience.

It’s rare to find someone who combines such expertise with such warmth and approachability. Lynne is a real credit to your team and an excellent representative of your brand.

Please pass on my thanks and appreciation to Lynne for the outstanding service she provides. There was also two other ladies besides Lynne, which were Mica and Ayesha I believe their names were, who was also smiling and friendly.

The store was a real asset to your brand. Well done on such a welcoming and friendly store. Which I will be shopping at again!

Great customer service, would buy online at the perfume shop again!

A wonderful experience at the Perfume shop, Level 2 Derbion.

Sabrina, Rezuan, and Diane were absolutely wonderful to shop with.

Will definitely be back.

I was supporting a lady that loves perfumes. (She has LD) Diane took great care of her. Helped her find the perfect option that she really loved. She took time out to make sure her needs were met and made her feel very special. Thank you so much for your kindness. We truly appreciate it!!

Delivery was very quick and loved the items its just packaging wasn't enough sealed and left me worried about the items inside

I visited The Perfume Shop in Derby and Holly really helped me select a great perfume for my mum!

Holly was super welcoming and helpful
Really good visit

Went into the store and straight away, attendants were very helpful, knowledgeable about the products and more than willing to help find you the perfect cologne. The lady helping me was new to the role and was absolutely lovely. She helped me find just what I wanted with a great deal!

I have received great reviews from Friends and family about this store and decided to see for myself. Once entered I was greeted with a welcoming smile and total dedication and help throughout my stay . I left with items that I seriously needed for that evening and had a great night . Thank you girls for your 100% commitment.

I had such an amazing experience at this store. The staff here go above and beyond to help customers. They are so polite, friendly and welcoming, and acknowledge you as soon as you walk in. They know their products and this is demonstrated through their comprehensive knowledge of fragrances and their recommendations.

The staff are more than helpful and ensure that each customer receives the best service they can provide.

I have recommended this particular store to all my friends and family.

Thank you for making my experience a memorable one, I won’t shop anywhere else but here, for my fragrances from now on 😊

Absolutely lovely service from Carla, listened to what I wanted and gave me lot of choices to choose from. Very friendly and all around great customer service.

Diane was a great help in helping me select some perfume her knowledge of the perfumes is fantastic. Thank you Diane

Carla was lovely great showed me everything nothing was too much to ask!

Staff extremely helpful and patient. Very knowledgeable and helped me pick the perfume I liked.

Had a great experienc, the staff are very helpful and friendly. I Struggled to get a perfume for my daughter, but they guided me and gave great advice and my daughter was very pleased. Would definitely recommend this store.

Lovely service from holly! Great help and made it very easy.

Walked into the Derbion perfume shop on the top floor and was greeted by Holly Carla — what amazing customer service! I originally came in just to ask for a sample of Stronger With You, but Holly was so lovely and took the time to show me different fragrances that were similar, since I was also shopping for a new men’s perfume. She was warm, friendly, and made the whole experience feel really personal. I’ll definitely be coming back to this store and recommending it every time!

Amazing service from Derby level 2 store today helped me find the perfect gift for my daughter great staff!

Diane and Carla were absolutely amazing,the service provided was great. They are such a sweet soul, warm and welcoming.

Diane was an exceptional sales person. Very helpful and gave us the time we needed even though we weren’t quite sure of what we wanted.