The staff in the perfume shop at Peckham branch who goes by the name of Chris has been fantastic beyond words description. She is the reason I travel all the way to Peckham perfume shop because of her... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie12 Rye Lane, SE15 5BS PECKHAM, GB
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Lees wat reviewers zeggen
Whenever I come into the Perfume Shop, it’s always a fantastic experience! I’m served by enthusiastic, lovely staff members who are happy to talk me through various options so I can make a good choi... Toon meer
Bedrijf heeft geantwoord
The lady that served me in Peckham rye lane . Her Name was Jaynesha .. The level of customer service was exceptional and her professionalism also .. She was also very knowledgeable & friendly and I... Toon meer
Lyla was really friendly, helpful and professional. She listened to whom the gift was for, and offered appropriate suggestions. On Rye Lane, where quality service and professionalism is rare, it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Parfumerie
- Cosmetische producten leverancier
- Cosmetica en parfums leverancier
- Cosmetica winkel
- Geuren- en aromaleverancier
- Haarproductenwinkel
Geschreven door het bedrijf
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contactgegevens
12 Rye Lane, SE15 5BS, PECKHAM, Verenigd Koninkrijk
4,6
Uitstekend
48 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Exceptional customer service from…
Exceptional customer service from Aisha! she went the extra mile 10/10
2 januari 2026
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for your feedback. your lovely words mean a lot to us. Thank you.
The Perfume Shop
No item, disorganised and poor service
My item was due for an express collection on Friday, it is now Monday, and the item has not been processed or sent yet. The perfume shop customer service has been unhelpful as i can't cancel it through them and advised to do it via the store whose phone line is disconnected. I was advised to physically go to the store to query an update which is inconvenient. Never again
19 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
We are sorry your express collection order has not been processed and that our customer service and store were unhelpful. Please contact us via email at reviews@theperfumeshop.com so we can investigate this issue.
The Perfume Shop
Team very friendly
Team very friendly, great customer service. The shop was clean and very well organized. The promotion was good and also the deals too
16 december 2025
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for your feedback. It's great to know of your 5* experience.
The Perfume Shop.
I had such a great experience at…
I had such a great experience at Peckham today with an exceptional team. Adrian Aisha and Lee are really fantastic.!!!
Thank you so much guys, I’ll be back for sure. :)
16 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Excellent employees
I came into the store clueless and Chris was able to keep my mind at ease with the purchase. I know everyone’s received excellent care from her. Thank you
11 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Superb Service
I was highly impressed by the service provided by Lee and Adrian at the Rye Lane branch. Their extensive knowledge, patience, and non-intrusive approach made the experience enjoyable, as they effectively matched my preferences with suitable fragrances. I look forward to returning for future purchases.
9 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Served by Lee in the Peckham store the…
Served by Lee in the Peckham store the knowledge was fantastic. She advised me on the best perfumes for a gift and reasons why. She gift wrapped my items perfectly got a store card as she explained the benefits.
Excellent service thank you
9 december 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Fast delivery and good prices
Fast delivery and good prices. Finding the right smell of my choice.
12 november 2025
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Had the pleasure of being helped by the…
Had the pleasure of being helped by the lovely staff at the Peckham store today big shout out to Aisha and Lee (Amazing Ladies) helped me find the perfect gift for my sister and the perfect perfume for work, thank you!! Will be back soon
31 augustus 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hello,
We appreciate your wonderful review! We're happy to hear that our staff were able to help you find the perfect gifts. We truly value your support and look forward to your next visit.
Kind regards,
Jasmyn
The Perfume Shop
Antwoord van The Perfume Shop - Peckham 301
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Beautiful fragrance 😊
1 augustus 2025
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
The great service by Aisha. Beyond my expectation of pleasant experience.
Great service by Aisha. Beyond my expectation of a pleasant experience
27 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.
The Perfume Shop Team.
I had the pleasure to be served by Lee…
I had the pleasure to be served by Lee this morning at Peckham branch. A customer service was excellent. She took time to engage with everyone who entered the shop while I was there. She was very friendly, polite and warm. It was a joy to spend my time with her this morning. X
19 juli 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Fake perfume
I bought Elizabeth arden's 5th Avenue from the perfume shop Peckham on 19th june. I only got to open and try it out yesterday and was shocked that the perfume has no scent at all. This is unlike the one already used.
19 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
We appreciate your feedback. We're sorry to hear the Elizabeth Arden's 5th Avenue perfume you purchased from the Peckham store on June 19th had no scent. If you want to discuss further, please pop in touch via email at reviews@theperfumeshop.com
The Perfume Shop
Lee is friendly with a great smile
10 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
I am delighted state that Ms Lee of…
I am delighted state that Ms Lee of your Peckham branch has always been civil and very respectful, professional in service whenever I attend your shop to buy perfume for myself and wife.
She is a worthy ambassador of your organisation.
3 juni 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hey,
Thanks for your review! We are happy to hear you had a 5* experience.
Kind regards,
Sharain
The Perfume Shop
Lee provided exceptional service
Lee provided exceptional service — attentive, professional, and genuinely welcoming. This is exactly the kind of experience that keeps customers coming back. Service like this sets the standard and truly makes a difference. Thank you, Lee!
27 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
I came into Peckham store and was…
I came into Peckham store and was served by Ahmed , he was so bubbly and kind and very rounded with his education in perfume . Very welcoming. I cant sing his praises loud enough
26 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
Zahjah very well informed on products…
Zahjah very well informed on products and very approachable because of her I will come in
20 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Ahmed is fantastic and goes above and…
Ahmed is fantastic and goes above and beyond
I would snatch him in a heartbeat to work for me an asset to any business xx
17 mei 2025
Review zonder uitnodiging
Antwoord van The Perfume Shop - Peckham 301
Thank you for your positive review!
The Perfume Shop.
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