I love this pet plan I don't have to bother about my dogs health again it give's me just what I want and that's my pet bill's paid . Thank You from my American Akita Zeus and me of course John Ca... Toon meer
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I wanted to register my dog to a nearer practice, and it just so happened that this practice was taking on. It was straight forward to set up my plan my/appointment i got straight in, and the receptio... Toon meer
Bedrijf heeft geantwoord
My many cats have, over the years, been members of this Club, and I find it reassuring to have this service at a cost which is spread over the year as a monthly charge. Either everything that is inclu... Toon meer
A month ago my beautiful Staff was off colour and my children took her to Abertillery South Wales Vets. They scheduled an emergency operation to spay her at Newport South Wales Vets the following morn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We prioritise the health and happiness of your pet. Our specially designed pet health plans are aimed at providing preventative healthcare for your pets. With our plans, you can spread the cost of your pet's preventative healthcare, making it easier on your budget. You can join Pet Health Club at over 800 UK veterinary practices.
Geschreven door het bedrijf
- Spread the cost of your pet's preventative healthcare with our dog, cat or rabbit plans.
- 🧘 Get peace of mind
- 💷 Spread the cost of preventative healthcare
- 💊 Get vet-prescribed flea, worm and tick treatment.
- ❤️ Loved by over 600k pet owners
Contactgegevens
Verenigd Koninkrijk
- info@thepethealthclub.co.uk
- thepethealthclub.co.uk
4,7
Uitstekend
15K reviews
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Antwoord van Pet Health Club
We're so happy to hear that our product was easy to set up and offered great value. We appreciate your positive feedback!
£120 for cancellation is disgusting…
£120 for cancellation is disgusting especially when explaining the pets were in Foster care. All We got was i understand. No you dont understand even after explaining time and again. Plus the cost was going up. Not once were we told there was £60 cancelling fee in all the years we were with them. Only owed 1 month on the one the other was 5months. Most places charge a £25 fee for cancelling. Be wary of them
3 september 2026
Review zonder uitnodiging
Antwoord van Pet Health Club
e’re sorry to hear about your experience, especially during what sounds like a difficult time for you and your pets.
Pet Health Club is a 12-month agreement, and the £60 early cancellation fee applies per plan when it’s cancelled during the contract year. We understand your frustration, particularly as you feel this wasn’t made clear to you.
We’re also sorry that you didn’t feel listened to when you explained your circumstances. Please contact our customer support team at info@pethealthclub.com so we can review your situation and the service you received.
Antwoord van Pet Health Club
We're so happy to hear that our team was helpful and pleasant during your visit. Thank you for sharing your positive feedback!
Antwoord van Pet Health Club
Thanks for the 5-star review.
Phillippa our vet made Ravens first…
Phillippa our vet made Ravens first visit a really positive one,she didn't notice the needle going in. Really helpful and informative, answered all my questions in a positive and informative manner.
Thank you.
19 augustus 2026
Antwoord van Pet Health Club
We're so happy to hear Raven's first visit was a positive one and that our team provided such helpful and informative care. We appreciate you sharing your kind words!
Easy to use and set up
I brought this after many recommendations from my vets and friends/family. It was really easy to set up. I visited the vets the next day for annual boosters and it was nice not having to pay a big bill in one hit. I feel relived to know consolations are included as these add up when you need them. Highly worth getting.
11 augustus 2026
Antwoord van Pet Health Club
We are so pleased to hear that our service has been recommended by your vets and loved ones! It's wonderful to know that the easy setup and the convenience of not facing a large bill for boosters brought you relief. We're especially glad that the inclusion of consultations provides you with peace of mind. Thank you for your fantastic feedback!
Easy to understand cover for peace of mind.
Easy to understand the cover provided and to sign up. Claims are processed at the vets and it seems good value for money to have this cover for the peace of mind it gives
26 februari 2026
Antwoord van Pet Health Club
We're so glad to hear that you found our cover easy to understand and the sign-up process straightforward. We appreciate your positive feedback on the value and peace of mind our service provides.
Antwoord van Pet Health Club
We are so happy to know your dog is receiving excellent care with us. Thank you for your kind words!
For not much more than the cost of…
For not much more than the cost of worming tablets a lot more becomes available and/or discounted.
15 februari 2026
Antwoord van Pet Health Club
We appreciate your feedback and are glad to know you found value in our offerings. We are always working to provide the best for our customers.
There needs to be a way to pay direct…
There needs to be a way to pay direct of payments dont go through even if its over the internet
17 augustus 2026
Antwoord van Pet Health Club
Thanks for your feedback. We understand how useful it would be to have a simple way to make a payment online if a regular payment doesn’t go through.
We appreciate you taking the time to suggest this and will share your feedback with the relevant team.
very helpful and great customer sevice
11 augustus 2026
Antwoord van Pet Health Club
We're happy to hear that our customer service was helpful. We appreciate your kind words.
Useful scheme
Useful scheme, but very dependent on your participating vet
We originally joined **Pet Health Club** because our registered veterinary practice, **Castle Vets in Reading**, participated in the scheme. The membership itself offered some useful benefits, including preventative healthcare services and access to additional pet-health support.
Unfortunately, following a complaint we made to our veterinary practice, the practice subsequently ended its veterinary relationship with us and removed our pets from its client list. As our Pet Health Club membership was linked to that practice, we asked for the memberships to be ended as well.
We have since been looking for another local veterinary practice that we are happy with, but so far have not found one that suits us. We are also unsure whether whichever practice we eventually choose will participate in, or allow us to enrol again with, Pet Health Club. For that reason, we decided to terminate the membership for the time being.
The concept of Pet Health Club is good and the benefits can be worthwhile, but our experience has highlighted that **the usefulness of the membership is heavily dependent on having a participating veterinary practice that you are happy to remain with long term**.
I wouldn't rule out joining again in the future if we find the right local vet that participates in the scheme, but for now cancelling was the most sensible option.
1 september 2025
Antwoord van Pet Health Club
Thank you for sharing your experience and your thoughtful feedback.
You’re right that Pet Health Club works alongside participating veterinary practices. If you move to another practice that offers Pet Health Club, your membership can usually be transferred, but we understand that finding a practice you feel comfortable and confident with comes first.
We’re pleased you found the plan and its preventative healthcare benefits useful while you were a member, and we’re sorry that circumstances meant cancelling was the right choice for you at this time.
We hope you find a practice that’s a good fit for you and your pets, and we’d be happy to welcome you back in the future.
From signing up to getting my first…
From signing up to getting my first appointment was beyond easy. I’m rest assured that anything that happens to my Luna will be sorted. Pet Health Club is affordable& gives me peace of mind.
11 augustus 2026
Antwoord van Pet Health Club
We are so happy to hear that joining was easy and that our Pet Health Club provides you with such peace of mind for Luna's care. We appreciate your kind words!
Very friendly staff and welcoming also…
Very friendly staff and welcoming also clipped my dog nail highly recommended this pet vet. Thank you
18 augustus 2026
Antwoord van Pet Health Club
We're so happy to hear that you and your dog had such a positive experience with us! It's wonderful to know our friendly staff made you feel welcome and that we could help with your dog's nail trim.
Very easy to set up Plan
11 augustus 2026
Antwoord van Pet Health Club
We're happy to hear that setting up your plan was so easy for you. We appreciate your positive feedback!
Easy to apply
Easy to apply. Reasonable rate. Especially including consultations with a vet. My dog recently had his annual health check and booster, collected flea and worming tabs as part of the plan. So far very happy!
10 augustus 2026
Antwoord van Pet Health Club
We're so happy to hear that our plan is working well for you and your dog, especially the included consultations and convenient access to essential care. We appreciate your positive feedback!
I have needed on occasion to chat to…
I have needed on occasion to chat to the 24/7 vets and found them very helpful and quick to respond.
11 augustus 2026
Antwoord van Pet Health Club
We're so happy to hear our 24/7 veterinary team provided helpful and prompt assistance when you needed us. We appreciate your kind words.
It's very convenient for me
It's very convenient for me. I don't worry about anything it's all done for me just got to pick it up and give it. My pet is happy and healthy with out any worries. I just luv it.
17 augustus 2026
Antwoord van Pet Health Club
We are absolutely delighted to hear how convenient our services are for you and that your pet is happy and healthy. It's wonderful to know we can provide such peace of mind!
Antwoord van Pet Health Club
We're happy to hear that our service was helpful when you needed it. We appreciate your positive feedback.
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