Firstly let me acknowledge that their customer service is excellent and that is the reason I have given two stars. As far as the food is concerned, I tried switching from Farmer's dog to try this pro... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We went from Blue Buffalo dry food to Pets Table Freeze Dried Chicken and Sweet Potato. Started with a two week sample package (that lasted several weeks as we move from brands). Until our dried food... Toon meer
Bedrijf heeft geantwoord
So far so good, all 3 dachshunds can't get enough. More than I want to spend but since a health scare its worth it to do what I can to help my babies live a long happy life! I started w trial of mixed... Toon meer
Bedrijf heeft geantwoord
Our dogs absolutely LOVE the Pet's Table fresh food mixed in with their kibble and can't get enough of it! Our golden retriever, who was often times not eating at all or very little, is now licking hi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Pets Table is a personalized pet food service designed to keep pets healthy and their parents happy. Our recipes are developed with veterinarians and made from wholesome ingredients that humans trust. We offer both fresh recipes (shipped frozen) and gently air-dried recipes, both of which support dog’s gut health & immunity, contribute to a shiny coat, and promote an overall active lifestyle. We’re a company founded by dog owners, and we have a true love for our furry friends!
Contactgegevens
Verenigde Staten
- thepetstable.com
4,5
Uitstekend
3K reviews
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Horrible policy’s and customer service
We just tried them out and they gave us a container without a lid. I called but my husband was the one who signed up so they made him confirm the account just so we could get a lid. Then told us that they won’t send a lid, we’d have to wait till we wanted to order again and order a new one.
16 april 2026
Review zonder uitnodiging
All three of my dogs are eating the…
All three of my dogs are eating the pets table up. I tried mixing old with new to introduce the new food. They refused to eat the old food. They left it. I finally trashed the old dog food.
6 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
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Never showed
Well--I never received an email with tracking information and, as it turns out, nothing has arrived today as scheduled. I waited all day (8 am - 8 pm) and nothing. No email. No tracking. No package. I'm wondering if the delivery will ever come and/or how hard it is to be reimbursed. If this is what I can expect from the trial, I'd hate to see what happens when I'm a fully paid customer. Well, guess what, I won't be. I cancelled immediately. Farmers Dog here I come. -- Update--my box came today--smashed, wet, and all the food was warm. I called for a full refund and was told I would be refunded.
14 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Julie Hartman,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with not receiving tracking information, the delivery not arriving as scheduled, and the uncertainty around reimbursement, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you. We also understand how frustrating it must have been to wait all day without updates, especially during your trial experience.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future.
In the meantime, someone from our team will be reaching out to you via email to discuss the matter further. Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
This organization has no clue
This organization has no clue. The dry kibble was liked by my boxer but trying to get a menu change and speaking with their non-US based customer service was beyond painful. They should call Farmers Dog and understand what customer service is truly about. I would have had better luck calling Amazon.com for more sound advice.
14 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Bud,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn about your experience with difficulty reaching customer support and challenges making menu changes, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
Yucky slop 🤢…
Firstly let me acknowledge that their customer service is excellent and that is the reason I have given two stars. As far as the food is concerned, I tried switching from Farmer's dog to try this product. My dogs will not eat it for love or money! Personally I don't like handling the food as it feels like slop, 🤢
I purchased the turkey casserole with broccoli and the chicken and green beans. All the other products had either dairy or grains that I do not want to feed my animals, that is not in the farmer's dog. I would never buy this again and if you do you feed Farmer's dog already, stick with it. It might cost a little more but it is way superior.
1 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Roz,
Thank you for your review! It is feedback like yours that helps us grow and improve! We’re truly sorry to hear about your experience with the food, including your dogs refusing to eat the meals and your concerns about the texture and handling of the product. We also understand your feedback regarding ingredient preferences, including dairy and grains, and how this impacted your decision.
We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. We really appreciate you taking the time to share your experience, and we’re grateful for your feedback.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
I am very disappointed with this…
I am very disappointed with this company. I placed an order for the trial box. I was not sure the order went through as I did not receive an email verification. I noticed a $34 charge on my credit card so that was the verification. When I send emails different names reply that appear to be AI from a “No reply” address. Today 04/09/2026 I received the order in a filthy box. Inside the dry ice padding was wet and filthy. Four packages of food covered in nasty melting ice; a broken plastic container and a soaking wet card with ingredients listed were all thrown together. A disgusting presentation. Since I had subscribed to Farmers Dog ( EXCELLENT company) I gave the food to our local shelter with other supplies. I can just imagine how disastrous a subscription would be with this company.
This company uses the same robot reply to every complaint. They could at least attempt to be original. Joke of a company.😂
7 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Maria,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with order confusion and billing concerns, poor communication, and receiving a damaged and unsanitary delivery. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
My dog loves it!
My dog, Noodle, loves the Pets Table. We were happy with the sample sizes and freebies. Well worth the money!
23 februari 2026
Antwoord van The Pets Table
Hi Kelsey,
We're so happy that Noodle loves The Pets Table and that you were pleased with the samples. Thank you for your 5 star rating; we appreciate your feedback!
Warm regards,
The Pets Table Team
My dog has really been enjoying his…
My dog has really been enjoying his food. He is such a picky eater, I highly recommend this food!
9 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Dog mom,
We're happy to hear that your picky dog has been enjoying our food! Thank you for sharing your positive experience and for taking the time to leave us a 5-star review.
Warm regards,
The Pets Table Team
This company has horrendous customer…
This company has horrendous customer service, inconsistent deliveries, sends the wrong food (without replacement), charges the wrong amounts (without correction). Not worth the trouble and frustration.
3 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Pam,
Thank you for your review! It is feedback like yours that helps us grow and improve. While we are sorry to learn of your experience with poor customer service, inconsistent deliveries, incorrect orders, and billing errors. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
I tried to find out the total cost…
I tried to fing out the total cost after trial period. I contacted using the phone number a person in Africa i could not understand! Nor did he give me a straight answer. Your total cost is top secret! I give him every detal. I then ask him if he woul buy a car and not know the total cost until you buy it! I ask to speak to someone in the corporate office, And got transfered to anothe out of USA. Any one that would buy anything from this company and can not talk to the manufacture has got to be crazy in the head!
3 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Larry,
Thank you for your review! It is feedback like yours that helps us grow and improve. While we are sorry to learn of your experience with unclear pricing and difficulty reaching helpful support, we understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
Good food. Overpriced.
The food seems to be of good quality. The however, is over priced.
25 januari 2026
Antwoord van The Pets Table
Hi Ernie,
Thank you for your review! It is feedback like yours that helps us grow and improve. We’re glad to hear that you find the quality of our food to be good, and we also understand your concerns about pricing.
We will pass this information on to our teams in hopes that it can be used when making changes and improvements in the future. Your input is incredibly valuable to us, and we appreciate you taking the time to share your experience.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table
Amazing food for my picky eater
My Kali was a very picky eater, switched to Pets Table and now she can’t wait to eat! Great product!
2 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Jeffery,
We appreciate you sharing your experience! We're so happy to hear that your picky eater now enjoys mealtime with our food. Thank you for sharing your feedback and for the 5-star rating!
Warm regards,
The Pets Table Team
Wrong food sent two week delay in resending
I have made several inquiries with the pets table with various questions, all of which have gone unanswered. Today I received shipment for my dogs. One shipment was correct. The other shipment was incorrect. They sent the wrong food for my dog. I contacted them. They said they would replace it and that I could donate the wrong order to a local shelter, which was acceptable to me. However, the replacement time for the food would be two weeks. This is unacceptable for me. What am I supposed to feed my dog for the next two weeks? Their solution was that I go to a local vendor who sells their food and buy some after spending $400 for 22 days worth of food for my two dogs. I consider this I am unacceptable. I have canceled my subscription.
1 april 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi there,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with incorrect shipment and delayed replacement. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to request additional information. You should receive this request via email.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
My dog is excited to eat again
My dog is excited to eat again! Thank you for producing quality, easy to feed food.
6 maart 2026
Antwoord van The Pets Table
Hi Rachel C,
Thank you so much for taking the time to leave us a 5-star rating — we truly appreciate it! We’re delighted to hear that your dog is excited to eat again and that you’re enjoying the quality and ease of feeding our food. It’s wonderful to know that The Pets Table is helping make mealtime enjoyable for your furry friend. Your kind words mean a great deal to us and encourage our team to keep delivering the best experience possible.
Warm regards,
The Pets Table Team
Beware of serious negative effects from food
After diligently following the guidelines for switching foods to the pets table my 11 year dog began to exhibit the worst stomach and digestive problems I have ever seen. Furthermore his energy cratered. Several visits to the vet honed in on The Pets Table food as the culprit. I would caution anyone thinking this is the answer as my dog is not alone, but the company has suppressed negative reviews. Further research on site such as Reddit finds others with the same problems, and some having significantly worse issues adding UTIs to the mix of problems.
27 maart 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Jonathan,
Thank you for your feedback! We are very sorry to learn about your experience. We take Food Safety matters seriously, and want to make sure we have all the details.
A member of our team will be reaching out via email to discuss your experience.
Warm regards,
The Pets Table Team
Antwoord van The Pets Table
Hi Rex,
Thank you so much for your feedback! We’re thrilled to hear that your dogs love The Pets Table — that’s exactly what we aim for!
Warm regards,
The Pets Table Team
My dog loves the food
My dog loves the food. The food is not the issue. My issue is with the misleading practice of the company to have you sign up for one box to try their service and without your permission they sign you up for auto shipments. They start you with a $50 box and the next month without your knowledge the ship you a second box for $150. I asked to return the product and they would not accept it nor refund my money! BE AWARE!!!!!
26 maart 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Alejandra,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with unexpected auto-renewal charges, perceived misleading trial practices, and refund/return dissatisfaction. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
First time customer
I'm really surprise with the Pets Table, I had tried a couple of other pets food companies, and the pets table is by far, the best! 🥳Not only for their food selection, also for the chance to be able to combine with dry food, my puppy loves it! 🥰We have a 4 year old dachshund, and with this harsh winter, he gained a lot of weight😥, after a month of starting him with the Pets Table, we are able to see, he is getting back in shape, he is more active and happy, and his bathroom routine, lets say, its much better, 😃he loves!!! his food and is satisfied with the portion indicated for him, now, it is rarely see him begin for table scraps, which, I have to say, it was the reason of his weight gain 😢. Thank you The Pets Table 💖
26 maart 2026
Antwoord van The Pets Table
Hi Elizabeth,
Thank you so much for the 5-star rating! We’re thrilled to hear that The Pets Table is helping your dachshund get back in shape while keeping him happy and satisfied at mealtime.
Stories like yours inspire us to keep creating meals pets love and that support their health. We’re so glad he’s enjoying his food and thriving!
Warm regards,
The Pets Table Team
Still waiting for the trial food to be delivered
My order was delivered to an incorrect address. Thank goodness for the delivery companies picture for proof as it obviously was not my house. This is definitely not the fault of Pets Table. I emailed that night after I saw the delivery picture and received a response from Pets Table customer service right away. They were apologetic (which they did not really need to be) and said they would expedite sending out another box. Well, it's been a week and a half and I still have no food and I have no communication as to when it will be arriving. I did call the customer service number, but not only could I not understand what they were saying due to their accent (I am hard of hearing) but they had zero information to share with me. A few days later I emailed their customer service and was told they had no information and that it could take up to 14 days to get any information. Interesting as I would not consider 14 days to be priority. Additionally, I did receive an email that they were getting ready to send out the second shipment. I did not hesitate to date that next shipment out for many weeks. HELP! My dog just wants to try your food. If I do not hear from them in a week, my next move is to ask for a refund and cancel any future business with this company.
14 maart 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Holly,
Thank you for your review! It is feedback like yours that helps us grow and improve! While we are sorry to learn of your experience with your order being delivered to the wrong address, delays in receiving the replacement shipment, and difficulty getting helpful information from customer service. We understand we didn’t meet your expectations and would love to get a chance to resolve this matter for you.
We will forward this feedback to our teams and partners so that this information can be used when making changes and improvements in the future. In the meantime, someone from our team will be reaching out to you via email to discuss the matter further.
Thank you for being the best part of The Pets Table!
Warm regards,
The Pets Table Team
Like the variety
So far, both dogs like their recipes. My German Shepherd is allergic to chicken so it can be hard finding healthy foods in other choices. He has had the pork, beef & turkey and likes them all.
12 maart 2026
Review zonder uitnodiging
Antwoord van The Pets Table
Hi Ed,
Thank you so much for taking the time to share your experience — we truly appreciate it! We’re so happy to hear that both your dogs are enjoying their meals, especially that your German Shepherd is loving the pork, beef, and turkey options despite his chicken allergy.
Warm regards,
The HelloFresh Team
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