The website was very well presented making my decision to enter the BOM exciting. I anxiously waited for them to arrive and was super excited to receive and get started. The excitement of opening... Toon meer
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The ordering process was easy! Confirmation cane quickly...it is for a preorder..so now I have to wait...looking forward to receiving...
The communication is great. First time I did a preorder. I’m waiting for my preorder to arrive in December sometime. I love your site - it’s spectacular.
Bedrijf heeft geantwoord
I ordered a Block of the Month kit. At checkout there wasn't the option to order the entire kit all at once. So I just left a short little note explaining what I was after, within the hour, I had an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Quilted Boutique At The Quilted Boutique, quilting is about more than fabric—it's about creating something beautiful, meaningful, and lasting. We specialize in carefully curated premium quilting fabrics, quilt kits, Block of the Month programs, patterns, and quilting essentials from the industry's most loved designers and manufacturers. Every product is selected with quality, inspiration, and creativity in mind. We're committed to providing friendly, personal service, fast shipping, and a shopping experience that makes every customer feel welcome, whether you're creating your first quilt or your hundredth. Your satisfaction is at the heart of everything we do. The Quilted Boutique — Sew much more than just fabrics. www.thequiltedboutique.com
Contactgegevens
Hitchman Street, N3L 0M1, Brant, Canada
- 15193021560
- Info@thequiltedboutique.com
- thequiltedboutique.com
4,5
Uitstekend
173 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Service
Ordered a special pattern and had a few questions before ordering. Very quick and efficient response. Pattern arrived in perfect order.
28 oktober 2025
Excellent customer service!
Excellent customer service and willing to go the extra mile for their customers! Recommend The Quilted Boutique very highly and it is my "go to" for my favourite quilting projects
8 oktober 2025
Prompt delivery and beautiful material
Prompt delivery and beautiful material. Can’t wait to turn into a quilt.
1 oktober 2025
Great variety and quality of fabric
Great variety and quality of fabric. Very trustworthy business.
27 september 2025
He said he would give me a refund
He said he would give me a refund, if I removed my previous negative comment, so I did.
But he has not refunded the $22 shipping fee!
He never shipped anything, but now he’s saying it was a handling fee. Not true.
I’ve never had the displeasure of dealing with anyone as dishonest as this guy!
7 oktober 2025
Review zonder uitnodiging
Antwoord van The Quilted Boutique
Botm pre-order quilt kits are Non-cancelable and Non-refundable. Suzanne canceled her order for BOTM quilt kit, upon calling Suzanne to explain that we have already ordered her quilt kit, and that it clearly states that these are non-cancelable and non-refundable Suzanne said " I was going to take the first month to get the pattern, and then not pay for any more so I could keep the pattern" When we tried to explain to Suzanne that this was not an ethical thing to do, and that we have already paid for her 12 months of fabrics to the mill on her behalf, Suzanne followed up with a slew of nasty name calling, then proceeded to threaten by posting on every platform that she could find a list of negatives, we agreed to refund simply to stop the abusive behavior. Suzanne was refunded her deposit of $36.87. CDN, from a $46.87 charge CDN. The difference is less $10.00 CDN in transaction fees charged by Visa and processing fees charged by Square. .. for a BOTM that Suzanne reserved and desired to " Only keep the first month to get the patterns for free"
After 6 attempts at phone communication Suzanne hung up on Every call after a list of abusive names. I would not do business with a person that behaves this way, nor would I suggest anyone else does, especially knowing the goal was to get 12 patterns for free. We have kept a record of all communication, and forwarded this to the designers to ensure thier products are not obtained in any nefarious manner.
Antwoord van The Quilted Boutique
Thank you So very much Donna. We surely appreciate your support. Have a lovely day. The Quilted Boutique www.thequiltedboutique.com
A different kind of sizing. Not Starch
The product is different from starch and I was interested in trying it. I had not seen it in the states. The company kept me informed as to delivery and it arrived in a timely manner. I look forward to doing more business with them.
28 september 2025
Antwoord van The Quilted Boutique
Hello Crystie,
Thank you so much for your positive review. You're a breath of fresh air today!
Let me know your thoughts on the spray. All the best,
The Quilted Boutique www.thequiltedboutique.com
Antwoord van The Quilted Boutique
Thank you so very much, your positive feedback means so much to us here at The Quilted Boutique
We appreciate you!!
I placed my order more than a week ago
I placed my order more than a week ago, I received a message from courier company; checked into it with them writing back that the label was Created more than a week ago but they have not received the parcel. I have not received the parcel at this point.
Linda Anderson
289-383-3442
25 september 2025
Antwoord van The Quilted Boutique
Hello Linda
This order shipped within 3 business days, and arrived directly after the Canadian holiday.
You acknowledged and confirmed this information in writing.via email, thank you..
It is often easy to type something negative, but nonetheless, that doesn't make it factual. We try very hard to make our customers happy. We are NOT Amazon, and yet your order arrived within 3 days over not just a weekend, but over a stated countrywide holiday weekend! . My one question remains, if you were concerned that your order did not arrive "overnight" or "may have been lost on a Sunday," Why call a courier,? Why not simply call The Quilted Boutique directly, and get immediate verbal communication and conformation? We would greatly appreciate the removal of this negative review, as it does not contain factual information. Thank you, I am pleased that you were happy with your products. We wish you all the best in your future endeavors. --- The Quilted Boutique
Log cabin
I love the fact that the kit is pre-cut. However, would have loved to be able to shop in person.
2 september 2025
Antwoord van The Quilted Boutique
We are online at the moment, next time let me know you're coming, and we will have you in for a tea.
Thank you
The Quilted Boutique www.thequiltedboutique.com
Beautiful fabric!
Online ordering is great! Living in town makes pickup easy.
Quick service and the fabrics are lovely!!
30 augustus 2025
Antwoord van The Quilted Boutique
Thank you so much Lori.
The Quilted Boutique www.thequiltedboutique.com
Wonderful sevice.
Initially I had a question about the taxes charged on my invoice- my email was answered promptly and a refund was credited. The FQ bundle I ordered was neatly packaged along with the cutest little bag of gifts. Thank you for such great service.
15 augustus 2025
Antwoord van The Quilted Boutique
Thank you so much Karen, Im grateful for your support.
Best
The Quilted Boutique www.thequiltedboutique.com
So Helpful!
Buying fabric online can be hard to match but Tracy helped me find the perfect fabrics by showing me quilts that contained the fabrics I was considering. Very responsive to all my questions!
16 augustus 2025
Antwoord van The Quilted Boutique
Thank you so much Pam, we truly appreciate your support. Don't forget to send pix.
Antwoord van The Quilted Boutique
Thank you Nicole, can't wait to see your finished piece.
Quick answer to my order inquiry!
2 augustus 2025
Antwoord van The Quilted Boutique
Thanks Sharon, Im on your interfacing 👋😊
She let me know right away and issue…
She let me know right away and issue with the amount ordered and offered right away alternatives to complete my order. Great communication. Would make another purchase again.
26 juli 2025
Antwoord van The Quilted Boutique
Thanks Deb, I can't wait to see your Sparrows
The service was great
The service was great. Nice to have a reliable Canadian company with quilting supplies.
Have a good day. Norma
19 juli 2025
Antwoord van The Quilted Boutique
We appreciate you Norma, thank you so very much.
Awesome shop, quality service and products
Nice quality fabric and love the paper piecing templates, I'm looking forward to trying the chalk stencil.
Shipping was quick. I'll be ordering from this shop again, thank you.
9 juni 2025
Antwoord van The Quilted Boutique
Thanks we appreciate the opportunity to serve you
Antwoord van The Quilted Boutique
Thank you Terry
The Customer Service was…
The Customer Service was excellent!Quick response to my e-mails and they go above and beyond to assist you with your order!
27 mei 2025
Antwoord van The Quilted Boutique
Thanks so much Pat. We appreciate you.
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