Theranest recently changed their terms of service to allow their AI products to de-identify client data (including treatment plans, progress notes, everything) and use it for whatever purposes they... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I love the schedule that they made up, well written, so much confidence knowing who's client and therapist detailed in name form. Well done helping me while I'm working at the SLC. Also the options ar... Toon meer
Bedrijf heeft geantwoord
Most of it is smooth but Aetna and occasionally Premera or other pmts aren’t showing up in the claims section. If I go out to Availity they are there but it’s time consuming. Also I would still lo... Toon meer
Bedrijf heeft geantwoord
Logging into Theranest is quick and easy. I love having the treatment plan on the page when I'm writing progress notes. The calendar is very helpful when referring back to the days activities. Bein... Toon meer
Bedrijfsgegevens
Over TheraNest by Ensora Health
Geschreven door het bedrijf
About Us
TheraNest is the go-to EHR software for mental health professionals, from solo practitioners to group practices. We are committed to empowering therapists by simplifying complex administrative tasks and improving client engagement. TheraNest is designed to support the needs of modern mental health practices, helping professionals manage their practice efficiently while focusing on delivering exceptional client care.
.png)
Why TheraNest?
Our software is built to adapt to your practice's size and pace, scaling as your client base grows. With TheraNest, you gain access to powerful telehealth capabilities, allowing you to meet your clients wherever they are. Our intuitive scheduling, billing, and documentation tools make running your practice smooth and straightforward. Plus, with unlimited storage and support, you have everything you need to manage your practice at your fingertips. When you choose TheraNest, you're not just choosing software; you're gaining a partner that’s invested in your success.
Switching to TheraNest is Easy
Don’t fear, your data is in good hands. When you subscribe, we offer a complimentary 15-minute meeting with our onboarding team to help format and import your data. Choose an annual plan and we'll handle the data migration for you at no extra cost, ensuring a smooth and effortless transition.
Getting Started
Don't just take our word for it, try it out for yourself! Start your FREE 21-day trial today and see how easy it is to get set up with TheraNest.
Less admin work, more human work with Ensora Mental Health
Geschreven door het bedrijf
- Tailor documentation & forms to your practice
- Fully customize your intake forms and progress notes for a perfect fit to your practice. Easily share forms on the client portal for a seamless onboarding experience.
- Reduce your admin time by up to 25%
- Spend less time on your admin tasks and more time with clients with Ensora Mental Health's automated billing and intuitive practice management.
- Get paid up to a week sooner with fast-tracked billing
- No more manually creating invoices and submitting to insurance payers. Set up Ensora Mental Health to manage your billing process from invoice to ERA for a more consistent revenue flow.
Contactgegevens
1500 1st Avenue North, Suite L135, 35203, Birmingham, Verenigde Staten
- +1 (888) 478-4711
- salesmbh@ensorahealth.com
- theranest.com
Getting Started with TheraNest
3,9
Goed
307 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
In one of my private practices that I…
In one of my private practices that I work for, when the last update happened, it blew out all of the credit card information of our clients and we had to contact each one of them to reload it. I don’t know if it was our error when registering cc’s or what?
30 april 2026
Antwoord van TheraNest by Ensora Health
Thank you for bringing this to our attention! We're really sorry you and your clients had to go through that — having to re-collect credit card information is a frustrating experience for everyone involved. We'd love to look into what happened to make sure it doesn't occur again. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll make sure the right team takes a look.
Madison
TheraNest by Ensora Health
No problems noted.
25 mei 2026
Antwoord van TheraNest by Ensora Health
That's exactly what we like to hear! Thanks so much for sharing.
Madison
TheraNest by Ensora Health
Antwoord van TheraNest by Ensora Health
Long-time users mean a lot to us, so thank you! We're glad billing has been smooth and easy. If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Antwoord van TheraNest by Ensora Health
So glad those features are hitting the mark! Easy forms, AI-assisted notes, and smooth navigation are things we've put a lot of thought into, so it's great to hear they're making a difference. If there's anything we can do to make your experience even better, let us know at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
Theranest is dependable, easy to use and practical.
Ease of use. Dependability. Written to facilitate the work that therapists do.
22 mei 2026
Antwoord van TheraNest by Ensora Health
This is exactly what TheraNest is built for — to support the work therapists do without getting in the way. Thank you for sharing this! If you ever need anything, don't hesitate to reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly).
Madison
TheraNest by Ensora Health
The software is overall user-friendly
The software is overall user-friendly; the only concern I have is that when you're entering the time, it reverts to 15-minute increments. So, one must check the time to ensure it's correct before saving the appointment time.
22 mei 2026
Antwoord van TheraNest by Ensora Health
Really glad to hear the software has been user-friendly! That's a fair point on the time increments — we appreciate you flagging it and we'll make sure it gets passed along to the right team. If you ever have other feedback, don't hesitate to reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly)!
Madison
TheraNest by Ensora Health
Not happy after the Ensora Acquisition
While TheraNest has reliable performance, navigating its features can be somewhat awkward. Since the acquisition by Ensora about a year ago, I've noticed a significant decline in the quality of their customer service, particularly with the sales support teams. They often seem unfamiliar with the details of the platform. Although their "Essential plan" remains one of the most affordable options available for EHRs, it does fall short in terms of capabilities.
Additionally, the sales representatives tend to be secretive about the "annual plan," which offers a discount. I've also observed that they have substantially increased prices for "grandfathered" customers from the original TheraNest. While tech support does take longer to respond now, I must commend the professionalism and helpfulness of their support staff.
I genuinely appreciated TheraNest when it was an independent company, but I’m now considering a transition to a different platform.
1 mei 2026
Antwoord van TheraNest by Ensora Health
We really appreciate you sharing this so openly. We're sorry the experience has felt different since the acquisition — concerns around customer service, pricing transparency, and response times are not things we want anyone going through, and we hear you. It's good to know the support staff has still been a bright spot. Please reach out at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I will make sure you're connected with the right people. I personally want to make sure we do everything we can to address your concerns.
Madison
TheraNest by Ensora Health
Theranest is easy to understand, efficient & accurate
Theranest has made my professional life so much easier. I only use the billing functions but it's easy to understand, accurate and efficient. I have found the support team to be very responsive when I've run into problems.
21 mei 2026
Antwoord van TheraNest by Ensora Health
This really made us smile! Knowing that TheraNest is making your professional life easier is exactly why we do what we do. We'll pass along the kind words to our support team too — they'll love hearing this. Thanks so much for sharing!
Overall
Overall, it has been useful for several clients, but there are still glitches, and clients who have benefits are not showing up as such.
18 mei 2026
Antwoord van TheraNest by Ensora Health
Thank you for the feedback! We're glad it's been useful, and we'd love to see what we can do about those glitches and the benefits display issue. Drop us a note at reviews@ensorahealth.com and we'll dig into it!
7 years of satisfaction and an underwhelming experience
I've been TheraNest for almost 8 years. Many times I've heard others share how much they love other EHR systems yet I've chosen to stay because I know how to do almost everything I want to do. I've had some lackluster experiences with the RCM program. The instructions provided to load contracted insurances falls significantly short. The contract requires a 90-day written notice of non-renewal and renews for a year at a time. I anticipate most users will miss this, as I did. I will acknowledge that they've attempted to make it better, but software contracts with links to additional terms are the WORST especially when the additional terms are pages and pages long and cover so many features I'm not using. It's just another place where, as a therapist, I feel like system beats me up when I'm trying to do good for my community.
10 mei 2026
Antwoord van TheraNest by Ensora Health
Eight years means the world to us, and we don't take that loyalty for granted. We hear you on the RCM experience and the contract complexity — as a therapist focused on your community, the last thing you should be dealing with is unnecessary friction from the tools meant to support you. We want to do better by you. Please drop us a note at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and I'll personally make sure you're connected with the right people to work through this together.
Madison
TheraNest by Ensora Health
The best… professional and expedient…
21 mei 2026
Antwoord van TheraNest by Ensora Health
Professional and expedient — that's exactly the standard we hold ourselves to. Thank you for noticing, and for taking the time to share!
Most of it is smooth but Aetna and…
Most of it is smooth but Aetna and occasionally Premera or other pmts aren’t showing up in the claims section. If I go out to Availity they are there but it’s time consuming. Also I would still love a way to delete an entire week of clients with one click on the schedule.
But overall - I’ve been happy to have such a solid program.
21 mei 2026
Antwoord van TheraNest by Ensora Health
Really glad to hear TheraNest has been a solid program for you — that means a lot! We're sorry the Aetna and Premera payments aren't showing up consistently in claims; we know having to cross-check in Availity adds unnecessary time to your day. The bulk scheduling delete is also a great suggestion. Drop us a note at reviews@ensorahealth.com (put 'Madison' in the subject line to route to me directly) and we'll see what we can do to get those sorted out for you!
Madison
TheraNest by Ensora Health
I love how easy it is to use!
I love how easy it is to use!! Simple!! one thing I don't have is time and this app makes it easy.
21 mei 2026
Antwoord van TheraNest by Ensora Health
Time is the one thing none of us have enough of, so we're really glad TheraNest helps you get back a little of it. Thanks for sharing!
Ease of use
I really like how easy it is to add a new client, add notes, and the availability of answers if I'm stuck on something.
21 mei 2026
Antwoord van TheraNest by Ensora Health
We're really glad to hear it! Adding clients, writing notes, and getting help when you need it should all feel effortless — great to know it's landing that way. Thanks for sharing!
Straightforward
After initially learning how it works, it is pretty straightforward and easy to use.
21 mei 2025
Antwoord van TheraNest by Ensora Health
That's great to hear! There's always a bit of a getting-started phase, but once you're through it, we want TheraNest to feel second nature. Thanks for sharing your experience!
I don't run a practice but use it
I don't run a practice but use it. It's a little difficult to learn at first, then it's good.
2 maart 2026
Antwoord van TheraNest by Ensora Health
Thank you for sharing this! The learning curve is real, and we appreciate you sticking with it. If there's anything we can do to make that initial experience smoother, we'd love to hear from you at reviews@ensorahealth.com.
Antwoord van TheraNest by Ensora Health
Easy navigation is something we really care about, so glad to hear it! If there's anything we can do to make your experience even better, we'd love to hear from you at reviews@ensorahealth.com.
Great technology simple to use
Great technology simple to use. Do not need to know a lot of computer applications to use the TeraNest.
21 mei 2026
Antwoord van TheraNest by Ensora Health
This is exactly what we aim for! TheraNest should feel accessible to everyone, regardless of their tech background. We're so glad it's hitting the mark for you. Thanks for sharing!
I agree determined of following the…
I agree determined of following the instructions and learning how to keep up with it.
15 januari 2026
Antwoord van TheraNest by Ensora Health
We appreciate you sharing this! Getting comfortable with a new system takes time, and we're glad you're finding your footing. We're always here if you have questions — reach out anytime at reviews@ensorahealth.com.
Antwoord van TheraNest by Ensora Health
Easy navigation is something we work hard on, so this is great to hear. Thanks for taking the time!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.