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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The system is really just made for really small practices. Once you get larger, like 10 or more, there are no features for intuitive oversight; they have issues with cosignatures, which are set up as... Toon meer

Beoordeeld met 5 van de 5 sterren

Great onboarding crew. Features are there and the user interface is intuitive, an easy feel to it and features packed including add ons like telehealth and ePrescribe. Best feature though in my opini... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed to access a prior patient record from a few years ago and TA was able to get me back into the files to access her records so I could send them to her. TA was very helpful through their commun... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I appreciate your product. It is comprehensive to my needs as a private practitioner. My criticism is that it is difficult to navigate (from going through multiple screens to sign in to refunding a... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Business to Business-service
  3. Cloud computingservice
  4. Softwareverkoper

Geschreven door het bedrijf

‍TherapyAppointment is the longest-standing EMR practice management solution designed specifically for the unique needs of mental health practitioners. Our easy-to-use platform puts everything you need to efficiently manage your practice in one place. Simplify workflows Created by therapists, we understand the unique needs of a therapy office and built a solution to reduce your workload and drive better client outcomes. Get paid faster Boost efficiency and get paid faster. Manage your schedule, process payments, and file insurance claims—all from one seamless platform Simplify your schedule Reduce missed appointments with automated reminders, manage your availability with customizable calendar settings, and offer convenient client self-scheduling. Organize client notes & charting Easily manage information before, during, and after appointments with free HIPAA and SOAP template, online forms, and integrated session notes. Build stronger client connections Keep in touch with clients, at no extra cost, a secure online portal and unlimited messaging. Powerful insights Create comprehensive income and data reports using real-time analytics. Live customer support Onboarding, technical requests, and insurance questions—our U.S-based Support Team has you covered. Over 85% of customer emails are responded to within 30 minutes and two-thirds are answered within 15 minutes (during business hours). Get started with a 30-day free trial that includes every feature: -Free administrative accounts -Customizable calendar availability -Free appointment reminders -Support multiple practice locations -Free secure client portal -Free ERA automatic posting -Paperless assessments and progress notes -Free listing in ‘Therapist Finder’ -Client self-scheduling -Calendar sync with Google, iCal, and Outlook -Free live customer support -Automated new client intake with e-signatures -Problem claim notifications -Free onboarding assistance -Unlimited secure client messaging -Insurance claim progress logs -Enhanced data security -Financial and data reporting Our special group practice features include: Includes all -Payroll report summary -Find clinician with ‘best fit’ and ‘earliest availability’ -Financial and data reports by clinician and location -Customizable staff access and security settings -Clinical supervisor sign off with feedback -Customizable claim settings by clinician -New client triage -Customizable clinician schedules We also have special pricing just for universities and training centers, making it easier for educational institutions to access our services. The growing community of therapists and clients using TherapyAppointment is the heart and soul of our work. Our commitment to an evolving solution is grounded in continuous feedback from our community. Since our beginning, our mission has been the same - to help reduce the stigma associated with mental health and make therapy accessible to anyone who wants it. That’s why we donate a portion of our profits to charities that provide people and families with the valuable resources they need to support their mental health and feel less alone. TherapyAppointment is proud to support strict HIPAA compliance and security standards to ensure your data is always safe and never sold.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

282 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

The system is really just made for…

The system is really just made for really small practices. Once you get larger, like 10 or more, there are no features for intuitive oversight; they have issues with cosignatures, which are set up as all or nothing. They have a bad tendency to roll out features abruptly, like the new treatment plan flow, the printing records is absurd, making you print out the record for one client per therapist, adding to the time and administrative burden if you have one or generally burden to you. There are more issues. Oh yes, their response to real problems is slow.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

HIGHLY responsive team.

HIGHLY responsive team.
Limited customization re note structure.
NB: coming from large hospital based resource structure.

11 maart 2026
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Patrick, thanks for the feedback and the review!

Beoordeeld met 5 van de 5 sterren

So helpful

I've been using them for years and they really make running my practice easy

13 februari 2026
Review zonder uitnodiging
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Laura, thank you for taking the time to leave us a review. So happy we are able to help simplify your day!

Beoordeeld met 5 van de 5 sterren

Great software

Great onboarding crew. Features are there and the user interface is intuitive, an easy feel to it and features packed including add ons like telehealth and ePrescribe.
Best feature though in my opinion is support and their quick responses, I never wait long for an answer to my question: no matter how basic or complex (or numerous!) they are. They've saved me time and money over the subscription cost, many times over. I'm grateful

16 januari 2026
Review zonder uitnodiging
Logo TherapyAppointment

Antwoord van TherapyAppointment

Thank you for the rave review! Our Support are pros at what they do!

Beoordeeld met 5 van de 5 sterren

Ready to go!

Denise was a patient trainer and I felt comfortable asking questions. She is very knowledgeable about how the program works. I feel ready to go!

29 december 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Sheila, welcome to TA! Denise is such a pro and we are glad that you feel ready to go. Always here if you need us.

Beoordeeld met 5 van de 5 sterren

Access to files

I needed to access a prior patient record from a few years ago and TA was able to get me back into the files to access her records so I could send them to her. TA was very helpful through their communication with me via email and also sent written instructions as to how to access those records! Thank you so much for your awesome help!

12 december 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Janet, thank you for the positive feedback. We are always here if you need us!

Beoordeeld met 5 van de 5 sterren

Excellent support

The support staff has been extremely helpful with a transition from one practice using TA to another new practice, also using TA.

20 november 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Thanks for letting us be a part of your practice management!

Beoordeeld met 1 van de 5 sterren

Difficulty with trying to set up for…

Difficulty with trying to set up for practice. Tried to get technical help & tried to discontinue service but no easy or traditional accessibility to you.
Overall this was terrible experience & I'm no longer interested in using your service.

14 november 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Seward, I am really sorry to hear this was your experience with us. Our support team replies to emails within 30 minutes during weekdays at support@therapyappointment.com. I am the CMO of the company and if you'd like to email that and flag the message for me, I am happy to chat more and see how we can get you set up. ~Megan

Beoordeeld met 5 van de 5 sterren

Easy Navigation

I switched over from a different EHR system and any questions I have is answered for me either via their Q&A web links or talking to IT

29 oktober 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

We're so happy you are up and running and getting all of your questions answered!

Beoordeeld met 5 van de 5 sterren

Great support

Great support. Quick response.

15 september 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Saundra, we appreciate you taking the time to leave us a review!

Beoordeeld met 4 van de 5 sterren

Good

My experience was good.

9 september 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Andrea, I'm Megan, the CMO here at TA. I would love to here what we could do to have made your experience great. Please feel free to email us at support@therapyappointment.com and put my name in the subject line.

Beoordeeld met 5 van de 5 sterren

Customer for more than 10 years

I have been utilizing Therapy Appointment since 2014 and they have always had great customer service when needed (rarely) and suits my business needs well.

17 september 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Thank you, Sara! We love having you as customer for so long.

Beoordeeld met 4 van de 5 sterren

Easy to Navigate

Easy to navigate and use as a single EHR. For me, it was just missing one feature that would help reduce note taking time.

4 augustus 2025
Logo TherapyAppointment

Antwoord van TherapyAppointment

Hi Patricia, we'd love to know what feature you're missing. The majority of new features added are recommended by customers!

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