Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Damage to articles in transit to TRR. Negligence in certifying $18,000 Gurhan necklace. Arrived in a plain box rattling around with no jewelry pouch or anything. Despicable. No interest in suppo... Toon meer
Bedrijf heeft geantwoord
The shoes were of great value, even though cleansing was needed before wearing. Price was excellent, but shipping too expensive!
Bedrijf heeft geantwoord
In fairness, my experience is based on what the competition offers--free returns without shipping costs or "processing fees." It makes the Real Real the last place I look for products--thus, when I fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The RealReal offers women's and men's luxury fashion brands such as Chanel, Christian Louboutin, Céline, Hermes, Gucci, Louis Vuitton, Manolo Blahnik and Rolex.
Contactgegevens
Beechwood Road 20, 07901, Summit, New Jersey, Verenigde Staten
- 908-818-9922
3,9
Goed
383 reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was as described and quickly…
Everything was as described and quickly delivered
6 mei 2026
I recently sold to the real real a…
I recently sold to the real real a couple months ago, so they gave me a gift card for $100 when I didn’t spend it in the maybe one month they took it back very disappointed. I don’t think I will ever sell to them again. meanwhile I sold them $1200 shoes that they gave me $200 for.
28 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van The RealReal - Summit, NJ
We're glad your shoes fit perfectly and you got a great price!
Antwoord van The RealReal - Summit, NJ
We appreciate your feedback and are so happy you found our clothes fast, easy, and affordable. Thank you for your time!
Love 💕 my bag
Love 💕 my bag! Everything was as described the rating was correct, she is in great condition! Arrived quickly- Such an easy wonderful trustworthy experience ! Thank you!
2 mei 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear you love your bag and that its condition matched the description! It's wonderful to know you had an easy and trustworthy experience!
The service was very fast and the…
The service was very fast and the product (a polo shirt) was very high quality and accurately described and a very fair price. Perfect fit. I am highly satisfied.
4 mei 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear this! We appreciate your feedback.
Antwoord van The RealReal - Summit, NJ
We're sorry to hear this. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.
Reasonable and authentic
I really love shopping here. The quality is great. The prices are good. What more can I say?
27 april 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that you love shopping with us! We're so glad you appreciate our quality and prices. Thanks for your positive feedback!
Been eyeing the bag for a week
Been eyeing the bag for a week, to my surprise price reduction! Then super fast shipping and the bag was in great shape! Very happy! Eyes on another bag hoping to get a price reduction so I can grab it!
4 mei 2026
Antwoord van The RealReal - Summit, NJ
We're happy you got the bag you wanted! It's great to hear the fast shipping and quality met your expectations. We appreciate your feedback!
The shoes were of great value
The shoes were of great value, even though cleansing was needed before wearing. Price was excellent, but shipping too expensive!
3 mei 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that you found great value in the shoes! We appreciate your feedback!
Antwoord van The RealReal - Summit, NJ
We appreciate you sharing your feedback and are so happy your items arrived quickly and were nicely packaged!
Antwoord van The RealReal - Summit, NJ
We're so happy to hear that you love your necklace and had a great experience with our service and shipping!
Excellent condition was truly…
Excellent condition was truly excellent. I am extremely happy with my purchase. I will be buying from here again.
1 mei 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that your item's excellent condition met your expectations. We appreciate your purchase, and we look forward to your future orders!
First time buying and selling with the…
First time buying and selling with the Real Real and I loved the experience. Easy, Professional and definitely worth it! Luxury,quality and great service all in one place.
22 april 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that you loved your first buying and selling experience! Thank you for the feedback.
The heels that I received were broken…
The heels that I received were broken and you cannot walk in them :(
30 april 2026
Antwoord van The RealReal - Summit, NJ
We are so sorry the heels arrived broken. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further.
This is my first time shopping with The…
This is my first time shopping with The Real Real. After much “hearting” my dream bags, I finally hit add to cart and the bag did not disappoint. I was nervous about the condition of my bag. It was under “good” stating it had some wear and scratches. Well let me tell you they were very visible and made my bag feel broken in and ready for me! Now I am looking for the matching wallet. Exciting for my purchase!
18 april 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that your first purchase exceeded expectations! It's great to know the bag's condition suited you perfectly. We appreciate your feedback and hope you find the matching wallet soon!
If you like it buy it
I love my new sunglasses so much they’re cool and look amazing on me, it arrived in very good packaging and on time. Although I thought the description said it came with the case for the glasses but I didn’t get one 😕. Other than that I’m very happy with my order, thank you so much
28 april 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that you love your new sunglasses and appreciate the packaging and delivery. We're sorry the case was missing from your order. Please feel free to reach out by email at reviews@therealreal.com if there is anything we can do to assist you further. We appreciate your feedback!
Antwoord van The RealReal - Summit, NJ
We appreciate your positive feedback!
I was totally satisfy WITH the service…
I was totally satisfy WITH the service I received from
Joan at THE REAL REAL !!
19 april 2026
Antwoord van The RealReal - Summit, NJ
We're happy to hear that you were totally satisfied with the service you received. Thank you for sharing your positive experience!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.