The Retailer Reviews 

168
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The IG ad popped up on my feed earlier this week. Was surprised at how cheap everything was. Had an issue with accidentally ordering a few more items than I intended to. Reached out to support and the... Toon meer

Beoordeeld met 1 van de 5 sterren

I’m genuinely so surprised at the 4 star reviews. The company knowingly signs you up to a subscription but doesn’t give you a confirmation that they will use your details in the future. And then when... Toon meer

Beoordeeld met 5 van de 5 sterren

I was really surprised that not only it got delivered in such a timely manner the fabric speak more volume. Small fits me perfectly too so the size description is on point. The only thing I would’ve... Toon meer

Beoordeeld met 5 van de 5 sterren

I just received my Yeezy gap shirts from the-retailer.com and they are authentic and legit. I am extremely satisfied with them and they are not fake. Thank you to the personalised real human customer... Toon meer


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

168 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 58% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,2

Alle reviews

(168)

56 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 2 van de 5 sterren

SCAM

SCAM

Do not purchase from this site. They use AI for their customer service which pretends to be a human helping and doing stuff, but it’s actually telling you what you want to hear whilst doing nothing. They also trick you and auto charge your card for a monthly subscription and when you try to cancel, they UNCANCEL your cancellation. They literally get their stuff from the Los Angeles archive site so just cut out the middle man and shop there so you don’t get conned like I did.

2 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent communication and customer service

First, the product was excellent and as promised. That said, you learn the most about a business when you have a problem. I had a sizing issue with The Retailer. The char support team was really responsive and remained fully engaged until the matter was resolved. I am impressed by the quality and kindness of their service team.

19 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer support!

Contacted support. They responded very quickly. My issue was taken care of right away.
Shipping was fast and efficient. I got my shirts and I’m very happy with the purchase.

31 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quicker than quick!

They are very quick to reach back to you and quality of customer service is amazing. Got my order very quick with a correction to it even quicker! Amazing job guys!

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mannn

Mannn, let me tell yall. Byfar the best T and long sleeve in the game and its only for $5. Thats a playa price! Look, buy some for yourself, your fam, your friends, your neighbors, shit, stack up for next year! Im telling you, this deal will pass and you gone be left wishing you had more. Anyway, thanks for the excellent customer service and delivery. Yall some real ones☝🏾

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Potential scam

At best this company is very incompetent and at worst they are a scam.

Had an order get shipped out well past their promised delivery window and then never arrive. Since they used some budget shipping service, I couldn't even track the package on my end to figure out what happened. Tried to get a resolution with customer service, but that was an even more frustrating experience (kept getting messages from multiple people about the same thing I had already discussed and explained to them). Was promised several different resolutions and never received any actual resolution.

DO NOT SHOP WITH THIS COMPANY

18 juli 2026
Review zonder uitnodiging
Logo The Retailer

Antwoord van The Retailer

Hi Nick,

We do ship high volumes, and occasionally a mistake slips through, that's on us to sort, and we will.

On top of that we will compensate you and send you a partial refund / send some free items as a sorry because this is not the experience we want our customers having.

In the US we ship with UPS, not a low-cost carrier, so everything's properly tracked. You won't be out of pocket, and you'll receive your items. We're investigating what went wrong here so it doesn't happen again.

Please email us at support@theretailer.com.au and this will be resolved within the hour

Beoordeeld met 5 van de 5 sterren

Highly recommend The Retailer

Highly recommend ordering through the retailer.

Really liked the clothing that I had ordered at first, so I ordered more. However after some issues and some communication with customer service I had gotten frustrated because in order I had canceled still had been fulfilled and I had been charged.

But customer service did everything to make it right and showed that this company care cares about its customers. I will be ordering through them again.

16 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Guarantee 100%

It took a little while to arrive at first, but it eventually got here with everything in order. It was the item I wanted—brand new and in good condition. I 100% guarantee it.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Have brought a few J4s all come as…

Have brought a few J4s all come as described, at a good price, overall a good experience.

26 juni 2026
Review zonder uitnodiging
Logo The Retailer

Antwoord van The Retailer

Thanks Paul — glad the J4s all landed as described and at the right price. Appreciate you shopping with us. — Retailer

Beoordeeld met 5 van de 5 sterren

Delivered through express post just 2…

Delivered through express post just 2 days on arrival. Yeezy 350 beluga. My wife loves it. It's genuine. No other store I could find with this price.

23 juni 2026
Review zonder uitnodiging
Logo The Retailer

Antwoord van The Retailer

Love to hear it, Glenn — a genuine 350 Beluga in 2 days at that price is exactly what we're going for. Thanks for the kind words! — Retailer

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