Our hall runner was easy to order, good value for money and matched our expectations when it arrived. The Rug Shop UK has good communication, very good value for money and have a far better range of... Toon meer
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Lees wat reviewers zeggen
AVOID I purchased a rug a month ago from this company and was advised this had been dispatched and was with the courier. After a week of no updates from courier I contacted and advised I had not r... Toon meer
Lots of choices and different sizes available. Was after a specific style of rug and this was the only website I found offering more than just 1 size of it. Delivery was great as well, will definitely... Toon meer
Website easy to navigate. Product specifications clear and easily identifiable. Great colour choices. 2nd rug I’ve had from here. And fabulous quality and speedy delivery.
Bedrijfsgegevens
Geschreven door het bedrijf
The Rug Shop UK serves as your ultimate destination to discover the perfect rug for your space. With a vast selection boasting over 15,000 designs and colors, including options tailored for children's rooms, kitchens, and bedrooms, we cater to diverse tastes. Our collection also features large living room rugs in various styles like wool, shaggy, and striped, ensuring ample choices. Enjoy the assurance of the lowest prices online, thanks to our price match promise. Should you find any of our rugs cheaper elsewhere, we not only match the price but guarantee to beat it. Every rug in our collection is meticulously curated from leading designer brands to seamlessly complement your home. Whether you prefer modern contemporary or classic traditional styles, our extensive range ensures you'll discover precisely what you're seeking.
Contactgegevens
Unit 1, Allenby House, Knowles Lane, BD4 9AB, Bradford, Verenigd Koninkrijk
- 01138879393
- info@therugshopuk.co.uk
- therugshopuk.co.uk
4,5
Uitstekend
640 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lovely rug and great experience
Lovely rug, beautiful colour and fantastic quality. And a great shopping experience. Fantastic communication and delivery, thank you!
13 augustus 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your kind words. We’re thrilled that you love your rug and enjoyed your shopping experience. We appreciate your feedback on our communication and delivery.
Antwoord van TheRugShopUK
Thank you for your feedback. We’re delighted you love your rug and look forward to serving you again.
Jacqueline
Having taken several rugs back to other stores due to suitability and poor quality I visited The Rug Shop on a recommendation. Matthew spent a huge amount of time with us and was so helpful and patient. The shop has a large selection of rugs to choose from at different prices. I am thrilled with my purchase. Thank you Matt.
11 augustus 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your wonderful feedback. We’re delighted that Matthew could assist you and that you found a rug you’re thrilled with. Your kind words mean a lot to us, and we appreciate your support.
Great service and great product
Great service and great product
7 augustus 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re glad to hear you’re happy with both our service and the product. Your support is greatly appreciated.
Have bought from this site before &…
Have bought from this site before & know the quality & choice is second to none. This new rug meets all my expectations & at such a great price too.
Highly recommend this site to all
7 augustus 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your wonderful feedback. We’re thrilled to hear your new rug meets your expectations and that you’re happy with the price. We truly appreciate your recommendation and continued support.
Ordered rug from The rug shop
Ordered rug from The rug shop. Just saw online so was a little nervous ordering.
The company kept in touch every step of the way and answered my emails.
The rug arrived very promptly and well packaged. It is absolutely beautiful.
The quality the colours the feel and it looks gorgeous in my lounge.
Extremely reasonable price paid for the quality of the rug . One happy customer.
Buy from here folks you won't be disappointed. Order number 1000059168
7 augustus 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your fantastic review. We’re delighted to hear that your rug arrived promptly and that you love the quality, colours, and feel. Your kind words and recommendation mean a lot to us, and we’re thrilled to have you as a happy customer.
Antwoord van TheRugShopUK
Thank you for your feedback. We’re glad to hear you had an excellent experience and truly appreciate your recommendation.
Quick delivery and good communication
Quick delivery and good communication
30 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re pleased to hear you’re happy with our delivery speed and communication.
Great price
Great price, prompt delivery.definitely will use the rugshop again.
23 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re glad you’re happy with the price and delivery, and we look forward to serving you again.
Clear email communication
Clear email communication. Fast delivery.
10 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re pleased to hear you found our communication clear and delivery fast.
Outstanding Customer Setvixe
From ordering to delivery, the service provided by The Rug Shop Uk was outstanding. Our rug arrived, packaged perfectly and the look and ferl of our rug is beautiful, exactly what we wanted. We would definitely recommend The Rug Shop UK.
22 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your wonderful feedback. We’re delighted your rug arrived perfectly and that you love how it looks and feels. We truly appreciate your recommendation.
Amazing service and quick delivery
Amazing service and quick delivery
7 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re thrilled to hear you enjoyed our service and speedy delivery.
Issue resolved
Had an issue but the company have resolved this, would recommend
4 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Hi Richardson,
Thank you for taking the time to leave a review. We're truly sorry to hear that your experience with our “NON SHED” rug has not met your expectations. We understand how frustrating it must be to deal with shedding after being assured otherwise.
This is certainly not the standard we strive to uphold. We also sincerely apologize for the delay in communication and for any inconvenience caused by our response.
Your feedback is important to us, and we’d like to make this right. If you're open to it, please contact us directly at sales@therugshopuk.co.uk, referencing your order number 1000051972.
We'd be happy to review the matter again and explore what can be done to resolve it.
Once again, we apologize for the inconvenience, and thank you for bringing this to our attention.
Kind regards,
The Rug Shop UK.
Excellent
Excellent
Process easy kept informed of progress and delivery on time
7 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re pleased to hear that the ordering process was easy, and that you were kept informed with timely delivery.
False description of rug
Bought two matching rugs from this company for my conservatory. Description on their website says they were ‘anti-fade’ which is why I bought these particular ones. One of the rugs has faded badly and now looks a completely different colour to the other. Company refuses to exchange as they say it’s outside of their 30 day returns policy! Utterly disgraceful that they refuse to accept that the description on their website is not true. I am now taking legal action against this company.
Order number 100005287 refers.
This feedback refers to The Rug Shop UK, 94 Garnett Street, Bradford also known as Furnishings UK Ltd
4 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Hi
We apologize for any confusion or inconvenience caused. Upon reviewing our records, we were unable to find any information associated with the name you provided. It's possible that you may have confused us with another company.
To help us assist you more efficiently, could you please share your order number and the order date? This will allow us to look into the matter and get back to you with the relevant details.
Kind regards
The Rug Shop UK.
This is the second Calvin Klein rug…
This is the second Calvin Klein rug we've had from this company and have been very pleased with the service, the competitive price and the quality!
3 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your continued support. We’re delighted to hear that both Calvin Klein rugs met your expectations and that you’re happy with our service, price, and quality.
Amazing rug and service from The Rug Shop
The whole experience of buying from the Rug Shop was brilliant. The rug I bought was the Celestial CE15 Multicolour Abstract Modern Rug, and it is just gorgeous. The quality is exceptional, and the colours are stunning. The delivery was super quick within 3 days from ordering and with regular updates. I can highly recommend The Rug Shop😍
1 juli 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your fantastic review. We’re thrilled to hear that you love your Celestial CE15 Multicolour Abstract Modern Rug and that the quality, colours, and delivery exceeded your expectations. We truly appreciate your recommendation!
Multicolour rug
Never bought from you before but had an acknowledgement straight away and delivery in a few days
26 juni 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re glad your first experience with us was smooth, from order acknowledgment to fast delivery.
Outstanding Rugs and Service!
I couldn't be happier with my recent rug purchases! The quality is absolutely excellent and honestly, even better than I imagined it would be.
Beyond the fantastic products, the customer service team was incredibly responsive and helpful with all my inquiries. To top it all off, my order was delivered in less time than expected. A genuinely five-star experience from start to finish!
23 mei 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your wonderful review. We’re thrilled to hear that you’re so happy with your rugs, our customer service, and the fast delivery. Your kind words mean a lot to us!
The rugs I ordered are lovely
The rugs I ordered are lovely. The colours ard just what I wanted, and the rugs arrived ahead of schedule. Couldn't be happier
2 juni 2025
Review zonder uitnodiging
Antwoord van TheRugShopUK
Thank you for your feedback. We’re delighted to hear that the rugs and colours are just what you wanted and that they arrived ahead of schedule.
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