The Saber Factory Reviews 336

Only saber company I will ever use! Was accidentally sent two mirrors from a different section of the warehouse instead of my two lightsabers. After an investigation on his end (took less than a day!) the lightsabers were issued to me and I was sent a return label for the mirrors. They arrived after some time (the California fires caused the delay not there fault) and work perfectly, will definitely be buying more in the future!

I guess there are different types of saber hilts because my connector doesn’t even fit the threaded portion of the hilts on either of my sabers. Kinda confused and dissatisfied.

Easy to navigate site with appropriate information thereon in respect of both products and delivery details/timescales etc. Product arrived well packaged and quality of product excellent. Partner loves his new darth vader saber which sits proudly in front of his vader helmet and hero trooper helmet both from Andrew Ainsworth.

Quality product with quick delivery

Both the product I received and their techsupport + warranty was amazing and handled greatly

My fiance loved it as his Christmas gift. I'm so happy about the purchase wish each lightsaber or lightsaber set came with its own collector's lockbox. We live in separate households but due to one case I have to leave mines with his.

Kevin give me the best client service! I have already buy a lightsaber since 1 year and did 100 hours of using and everything is working so I command 2 other sabers! I love the products.

They were very easy to work with, they just took forever to ship because someone lost my package. I think that my experience was probably a fluke, so I would highly recommend them. I wish that I could do a 4.5 stars, but this is the closest.

Love it!!! Great product no problems and base lit is very durable great for throwing hands

Great product and shipping was pretty quick!

I bought a Luke Styled saber so it must just be in stock so shipping was fast. Metal handle is heavy but fantastic looking.
As expected from the site this isnt the best dualing saber but its good enough for fake fights with kiddo.
the app is a bit wonky and the blutooth connection is pretty spotty.
Everything else is great.

It was excellent quality would like more communication on progress and delivery

Very easy transaction, amazing merchandise, and an overall good experience

Received the order but the product is misleading from the images you see in the website. The lightsaber does not match the colors at all. The materials feel like plated plastic — the kind you get for a cheap shower head. If I knew the build quality, poor quality speaker, and the massive difficulty with using it (compared the Disney Galaxy’s Edge or Hasbro lightsabers), I would have never bothered. On top of that, I ended up cutting myself on a a very sharp corner and had to get it stitched up at Urgen Care. Truly disappointing. My order was order# ST4245630.

I appreciate a connected business owner, thanks for reaching out and best of luck. Overall solid lightsaber

Beyond expectations. Wow.
I did my research on this site for at least a week. Easy to assemble and customize through the app. The dueling sabers certainly can take a beating as long as you order and use accordingly. This is a lot of fun!! Truly surprised and completely satisfied. Will definitely be returning for future purchases.

The order arrived on time and it was a really good quality

Amazing customer service, answered all
Of my questions quickly and even posted a saber I requested to be separate from a set. Great quality saber no complaints. Stellar work guys.

I bought a dark saber and there was issues with the controller module
They were forthright and replaced one

The katana lightsaber is my first metal lightsaber purchase, and The Saber Factory made it a terrific experience!

When I changed my mind about the blade length the day after placing the order, The Saber Factory adjusted my order quickly, one day after I sent the request!

From placing the order, it took 10 days for the lightsaber to arrive. It happened during my friend’s visit! It was sensational to hear her cheer with excitement over the device! We snapped several pictures of each other holding the dazzling glowing sword! Definitely a grand memory we have of time spent together!

At first, I disliked the complexity of the lightsaber’s electronics, but now I see having a lot to learn about the device keeps things interesting!

The katana lightsaber is super easy to disassemble and reassemble, allowing modifications like unscrewing the handguard and pommel to squeeze leather wraps onto the hilt!

Thank you for the elegant weapon, Saber Factory!