I am a proud returning customer of the saddle bank and cannot say enough good things. there are not many tack shops where you can see a saddle before buying it, and this company makes the process of p... Toon meer
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After losing my gorgeous boy I couldn’t bare to sell my saddle, myself. I chose the Saddle Bank after a recommendation. I can honestly say they were professional from start to finish. Keeping in touch... Toon meer
Bedrijf heeft geantwoord
I have recently sold two saddles through Saddle Bank. One on commission and the other as a direct sale to them. In both instances the process was extremely straightforward. The amounts offered was mo... Toon meer
Bedrijf heeft geantwoord
Easy, stressfree way to sell a saddle. As mine was one of the brands SB buys outright it was a quick and simple process. Saddle collected foc, receipt confirmed and payment received within the timefra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Saddle Bank is the worlds fastest growing and most trusted online saddle retailer. With a huge selection of over 1700 saddles in stock, both new and used, The Saddle Bank has something to suit most horses. Whether you are looking to buy, sell, or part exchange, The Saddle Bank will gladly assist. Offering a 5 Day UK trial and 9 month buy back scheme, riders are confident when buying from The Saddle Bank. This is backed by the support of the friendly saddle experts on hand to help you via email or phone.
Contactgegevens
10 Enterprise Way Yaxley, pe7 3wy, Peterborough, Verenigd Koninkrijk
- 01733 301 488
- info@Thesaddlebank.com
- thesaddlebank.com
4,9
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2K reviews
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Such an easy experience
Such an easy experience, very professional, very easy to understand and the money was in my account before I got the email notification. Would definately recommend!
7 augustus 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Melissa,
Thank you so much for your fantastic review!
We're delighted to hear that you found the whole experience easy, professional and straightforward. It's especially great to know that your payment reached your account so quickly!
Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Great service
Great service. Easy to use. My saddle didn’t sell straight away but when it did the money just turned up in my account. Fab. 🙂
6 augustus 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Karen,
Thank you so much for your lovely review! 😊
We're delighted to hear that you found the service easy to use. Sometimes it can take a little longer for the right buyer to come along, so we're really pleased your saddle found its new home and that the payment process was nice and straightforward.
Thank you for choosing The Saddle Bank—we really appreciate your support!
Best Wishes,
The Saddle Bank Team
Pleasure to deal with.
I have now purchased two saddles from The Saddle Bank and sold one saddle back to them, and every experience has been excellent. Arranging everything was straightforward, with supportive and helpful communication throughout. The door-to-door courier service made the process extremely convenient, and the team was always polite, friendly, and professional. Everything was exactly as described, and I would happily recommend The Saddle Bank to anyone looking to buy or sell a saddle.
27 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Alice,
Thank you so much for your wonderful review and for choosing The Saddle Bank time and time again!
We're delighted to hear that you've had such positive experiences both purchasing and selling saddles with us. It's fantastic to know that you found everything straightforward, our communication helpful, and the door-to-door courier service made the process even more convenient.
Your lovely comments about our team mean a great deal to us, and we'll be sure to pass them on. Thank you for your continued trust and recommendation—we really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Found the process very easy to deal…
Found the process very easy to deal with - it was quite traumatic having to sell the saddle as it was bought new for my Exmoor pony. Sadly he died quite suddenly not long after saddle was purchased he never wore it only tried it on for size. Payment was made promptly after it arrived. I do hope another Pony gets the benefit of a very good saddle.
4 augustus 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Mary,
Thank you so much for taking the time to leave us a review.
We're very sorry to hear about the sudden loss of your Exmoor pony. We completely understand that selling his saddle must have been an incredibly difficult thing to do, so we're glad we could at least make the process as straightforward and stress-free as possible for you.
Thank you for trusting The Saddle Bank with his saddle. We very much hope it finds a lovely new home and goes on to be enjoyed by another pony.
Sending our very best wishes to you,
The Saddle Bank Team
Super simple service
I found using the Saddle Bank really straightforward. My fitter recommended a specific make and model of a saddle for one of my horses. It was available via the Saddle Bank to trial before committing to buying a saddle that may have not been quite right. My fitter was able to come out, check fit, confirm they were happy, and I didn't have to do anything else! Delivery was prompt, saddle was in the exact condition as described (and even looked a bit newer in person!). I would definitely use this again; much easier than trawling through FB Marketplace to find the right one privately, on the off chance that it'll fit! I also really liked the bar swapping service, as I didn't have any bars of that new make of saddle, and didn't want to invest in any before committing to the saddle. Great concept, super simple, will buy future saddles from TSB!
7 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Ellen,
Thank you so much for your fantastic review!
We're delighted to hear that you found the whole process so straightforward and that our trial service allowed you and your fitter to make sure the saddle was right before committing to it. It's even better to hear that the saddle exceeded your expectations when it arrived!
We're also really pleased you found our bar swapping service helpful. We know how useful it can be when trialling a different make of saddle, without having to purchase a selection of bars beforehand.
Thank you for choosing The Saddle Bank and for your lovely recommendation. We look forward to helping you find your future saddles! 🐴
Best Wishes,
The Saddle Bank Team
The selling of my saddle was super fast…
The selling of my saddle was super fast and made very straight forward. I did a direct sale and although you don’t get as much as you would privately it takes all the hassle out of it. The quote I was given is exactly what I received, no quibbling on the price. Money straight into my bank account. I also purchased my next saddle from here and this was received next day and was immaculate and fits perfectly.
31 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Emma,
Thank you so much for your fantastic review!
We're delighted to hear that selling your saddle directly to us was such a quick and straightforward experience. Our outright purchase option is designed to take away the hassle of selling privately, so it's great to know that you found the process easy and received exactly the price you were quoted.
We're also thrilled that you chose us for your next saddle and that it arrived the very next day in immaculate condition—and even better, that it fits perfectly!
Thank you for choosing The Saddle Bank for both selling and buying. We really appreciate your support and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Wintec saddle
I was advertising my saddle on social media for sale . The saddle bank messaged me to ask if they could send me a no obligation offer . I received the offer which I was happy with , so accepted it . This was all done via email and messages. Not once did I feel pressured into selling to them . Everything was clearly explained regarding courier collection and bank transfer payment . All I had to do was box up my saddle safely and let the courier do the rest . I got to choose which day suited me for the collection. I was kept up to date with all the process, and within a matter of days , because my saddle was exactly how I had advertised it and the saddle bank were happy , the money was in my account . It was extremely hassle free and because I knew of the business before this , I felt confident selling to them . I wouldn't hesitate to use them again . Perfect sale thank you
22 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Zoe,
Thank you so much for your wonderful review!
We're delighted to hear that selling your Wintec saddle with us was such a positive experience. It's great to know that you appreciated our no-obligation offer and that you never felt under any pressure to sell. We always want our customers to feel informed and comfortable throughout the process.
We're pleased everything, from arranging the courier collection at a time that suited you to keeping you updated along the way, went smoothly. It's fantastic to hear that your saddle matched the description provided and that payment was with you within just a few days.
Thank you for putting your trust in The Saddle Bank. Your recommendation means a great deal to us, and we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Great for easy adjustable saddles not so for bespoke/niche saddles
The customer services is very good with an easy process to have your saddle valued and sent. That said I would advise you be fastidious when photographing your saddle as I was told there was a mark on mine which I certainly wasn’t aware of and couldn’t see in my pictures.
Because my saddle was niche (pony, non adjustable) it took 18months to sell and I had to considerably reduce the price which left me with much less than I was first expecting - which was disappointing as it was barely 2 years old. Whilst that isn’t down to the Saddle Bank I do feel they could have pushed it a bit more or offered “featured” saddles.
I think for commercial, common-fit adjustable saddles this is a brilliant service but not so quick and easy for those more bespoke or niche bit at least my saddle was kept in a climate controlled environment and safely stored.
29 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Coco,
Thank you for taking the time to leave such a detailed review and for your balanced feedback.
We're really pleased to hear that you found our customer service helpful and the valuation and selling process straightforward. We also appreciate your comments about photographing saddles carefully, as this can help avoid any surprises during inspection.
We're sorry that it took longer than expected to sell your saddle. As you mentioned, more niche saddles, particularly pony and non-adjustable models, can take considerably longer to find the right buyer than more commonly sought-after adjustable saddles. While we always work hard to market every saddle to the right audience, demand ultimately determines how quickly a saddle sells and at what price.
We're glad that you were reassured knowing your saddle was stored safely in our climate-controlled warehouse throughout the process, and we really appreciate your suggestion regarding featured saddles. Feedback like yours is invaluable as we continue to improve our service.
Thank you again for choosing The Saddle Bank, and we wish you all the best.
Best Wishes,
The Saddle Bank Team
Super easy and quick to sell my saddle
Super easy and quick to sell my saddle. A fair price paid and took the hassle out of trying to sell it privately. I would recommend and also use this service again.
28 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Steph,
Thank you so much for your wonderful review!
We're delighted to hear that you found selling your saddle with us to be super easy and quick. It's great to know you were happy with the price we offered and that we could take the hassle out of selling privately.
Thank you for your recommendation—we really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Very straightforward and Professional
Very simple & straightforward - they talk you through all steps of the process, offered me more than i was expecting even though i had indicated the amount on the form. Would definitely use again
23 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Carol,
Thank you so much for your fantastic review!
We're delighted to hear that you found the whole process simple, straightforward and professional. It's especially great to know that our team guided you through each step and that you were pleasantly surprised by the offer you received for your saddle.
Thank you for choosing The Saddle Bank and for your kind recommendation. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Simple, effective service
Very easy process to sell my saddle - good communication and regular updates throughout the process - would recommend
25 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Jess,
Thank you so much for your wonderful review!
We're delighted to hear that you found selling your saddle with us to be such a simple and straightforward process. It's great to know that our communication and regular updates kept you informed every step of the way.
Thank you for your recommendation and for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Perfect
Easy, supportive and smooth service! Always there to help when i had questions, sent our saddle in with DPD and they inspected it and processed it and money was in after a week of sending it! Perfect service and fault free, i will be doing again!
25 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Ella,
Thank you so much for your wonderful review!
We're delighted to hear that you found the whole process easy, smooth and supportive. It's great to know our team could answer your questions along the way and that everything, from sending your saddle with DPD to inspection and payment, was completed quickly and efficiently.
Thank you for your kind words and for choosing The Saddle Bank. We're so pleased you had such a positive experience, and we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Selling my saddle was made so easy from quote to payment
Selling my saddle was made so easy by Saddle Bank - fast service and payment. So easy and can highly recommend
21 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Carol,
Thank you so much for your wonderful review!
We're delighted to hear that selling your saddle with us was so easy from receiving your quote right through to payment. It's great to know you found the process fast, straightforward and hassle-free.
Thank you for your recommendation—it really means a lot to us. We hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
I have used the saddlebank on a few…
I have used the saddlebank on a few occasions now, having bought 3 saddles from them and more recently sold one with them. They have always been super easy to contact and deal with. My saddle sold literally the day after it was listed on their website! Super quick and easy, hassle free sale. I highly recommend them.
23 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Rebecca,
Thank you so much for your fantastic review!
We're delighted to hear that you've chosen The Saddle Bank on several occasions, both for buying and selling saddles. It's wonderful to know you've always found our team easy to contact and that selling your saddle was such a quick and hassle-free experience.
The fact that your saddle sold the day after it was listed is fantastic news, and we're so pleased everything went smoothly from start to finish.
Thank you for your continued support and your recommendation. We really appreciate it and look forward to helping you again in the future!
Sold my saddle to them
Sold my saddle to them, simple easy process, great price offered
21 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Lucy,
Thank you so much for your lovely review!
We're delighted to hear that you found selling your saddle with us to be such a simple and easy process. It's great to know you were happy with the offer you received and that everything went smoothly from start to finish.
Thank you for choosing The Saddle Bank, and we hope we can help you again in the future!
Best Wishes,
The Saddle Bank Team
Hassle free service.
Easy online process to follow, very happy with the quotation provided. I hand delivered my saddle to the office on the Monday afternoon and the friendly team inspected my saddle with no issues and the payment was processed on Wednesday morning. Definitely hassle free.
13 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Amanda,
Thank you so much for your wonderful review.
We’re delighted to hear that you found our service completely hassle free. It’s fantastic to know that the online process was easy to follow, you were happy with the quotation provided, and that everything went smoothly when you hand delivered your saddle to our office.
We’re also pleased to hear that our team gave you a warm welcome, your saddle inspection was straightforward, and your payment was processed so quickly. Making the selling process as simple and hassle free as possible is exactly what we aim for, so your feedback is greatly appreciated.
Thank you again for your kind words and for choosing The Saddle Bank. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Great from start to finish
From start to finish the process has been simple and everyone has been very helpful. The money was in my account on day as promised. I would 100% recommend The Saddle Bank for a hassle free way of selling your saddle.
16 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Lauren,
Thank you so much for your wonderful review.
We’re delighted to hear that your experience with The Saddle Bank was great from start to finish. It’s fantastic to know that you found the whole process simple, our team helpful throughout, and that your payment arrived in your account on the day promised.
Making the selling process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that everything went smoothly and lived up to your expectations.
Thank you for your kind recommendation and for choosing The Saddle Bank. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Fabulous service
First time user of the saddle bank and a little nervous as my previous 2 saddles were all custom fit by a saddle fitter. I was so impressed by the choice and range. I knew what I was looking for and so the the filter tool was super helpful. Delivery was as scheduled and the quality of the saddle exceeded my expectations.
7 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Kim,
Thank you so much for your wonderful review.
We’re delighted to hear that your first experience with The Saddle Bank was such a positive one. It’s fantastic to know that, despite feeling a little nervous after previously having custom-fitted saddles, you found our wide choice of saddles and the website's filter tool so helpful in finding exactly what you were looking for.
We’re also pleased that your saddle arrived as scheduled and exceeded your expectations in terms of quality. Making the buying process as simple and hassle free as possible is exactly what we aim for, so it's wonderful to hear everything went so smoothly.
Thank you again for your kind words and for choosing The Saddle Bank. We hope you enjoy many happy rides in your new saddle, and we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
AVOID SENDING YOUR SADDLE HERE
AVOID SENDING YOUR SADDLE HERE! I set a saddle to this company in very good condition. I took before photos and videos before it went, which are dated, as is the cctv footage of DPD picking it up to show that shortly after the videos the saddle was shipped. Following an inspection, the saddle bank did not wish to sell and returned the saddle. When the saddle arrived back, there was significant damage to the leather which I photographed immediately and lodged a complaint with the company. The lack of responsibility taken by the saddle bank is horrendous. I imagine the saddle has been damaged during testing and their only evidence sent to me was cctv footage of it being packed which was grainy and the saddle had its cover on it so could not show the condition whilst being packed. I am shocked that a company handling other people possessions do not take before photos prior to repacking. They have now left me with a damaged saddle which will now have to be discounted if I wish to sell it privately. They have simply washed their hands of responsibility over this. My best guess is that it has been accidentally damaged and they are trying to cover this up by playing ignorant. The box it came back in was completely undamaged which I sent a picture of to the saddle bank so I doubt it was damaged during transit. It is sickening to treat customers in this manner when you have been trusted with expensive and valuable items that people have worked hard to afford.
16 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Sophie,
We're very sorry to hear how disappointed you are and for any stress or inconvenience this situation has caused.
The reason we were unable to proceed with your saddle was not due to its cosmetic condition, but because our inspection identified significant creaking within the tree. As we explained at the time, this is something that must be thoroughly investigated before the saddle is sold or used again, as it could indicate a structural issue and therefore a potential safety risk.
We receive thousands of saddles into our workshop every year, and while we are able to accept the vast majority, we do occasionally have to reject saddles where we have concerns about the integrity of the tree. Had we been satisfied that the tree was sound, we would have been more than happy to accept the saddle into stock.
With regards to the scratch you have highlighted, we take the utmost care with every saddle entrusted to us and would never knowingly return a saddle with damage. The CCTV footage we provided was intended to demonstrate the care taken during our packing process before the saddle left us. Unfortunately, as the saddle was covered for protection during packing, it cannot verify the cosmetic condition at that stage.
We completely appreciate that this has been frustrating for you. We are genuinely sorry that you feel we have let you down on this occasion.
Our offer remains open. If you have the saddle professionally inspected and the tree is confirmed to be structurally sound, we would be happy to purchase the saddle outright from you at the agreed price.
We always aim to do the right thing by our customers and would welcome the opportunity to resolve this matter positively.
Couldn't recommend saddle bank enough…
Couldn't recommend saddle bank enough for there customer service both online and over the phone, they helped me find the right saddle which suited my horse perfectly, it came within a matter of days and was just as described, if your looking for a saddle they have all different saddles to suit all budget
3 juli 2026
Review zonder uitnodiging
Antwoord van The Saddle Bank
Hi Diane,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a positive experience with our customer service, both online and over the phone. It’s fantastic to know that our team helped you find the right saddle for your horse, and that it arrived within just a few days and was exactly as described.
Making the buying process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that we could help you find the perfect saddle. We're also pleased that you found our wide range of saddles suitable for different budgets.
Thank you for your kind recommendation and for choosing The Saddle Bank. We hope you and your horse enjoy many happy rides together, and we look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
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