The Saddle Bank Reviews 

1.899
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I am a proud returning customer of the saddle bank and cannot say enough good things. there are not many tack shops where you can see a saddle before buying it, and this company makes the process of p... Toon meer

Beoordeeld met 5 van de 5 sterren

After losing my gorgeous boy I couldn’t bare to sell my saddle, myself. I chose the Saddle Bank after a recommendation. I can honestly say they were professional from start to finish. Keeping in touch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have recently sold two saddles through Saddle Bank. One on commission and the other as a direct sale to them. In both instances the process was extremely straightforward. The amounts offered was mo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy, stressfree way to sell a saddle. As mine was one of the brands SB buys outright it was a quick and simple process. Saddle collected foc, receipt confirmed and payment received within the timefra... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zadelmakerij
  2. ook in
  3. Paardrijwinkel
  4. Ruitersportwinkel

Geschreven door het bedrijf

The Saddle Bank is the worlds fastest growing and most trusted online saddle retailer. With a huge selection of over 1700 saddles in stock, both new and used, The Saddle Bank has something to suit most horses. Whether you are looking to buy, sell, or part exchange, The Saddle Bank will gladly assist. Offering a 5 Day UK trial and 9 month buy back scheme, riders are confident when buying from The Saddle Bank. This is backed by the support of the friendly saddle experts on hand to help you via email or phone.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.899)

270 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I have recently sold and brought a…

I have recently sold and brought a saddle with the saddle bank, it was quick easy and the team were always on hand to help! I brought a deep seat elevation bates saddle and it was exactly as described and I love it!! Definitely recommend!

26 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Paige,

Thank you so much for your wonderful review.

We’re delighted to hear that you recently both sold and bought a saddle with The Saddle Bank and that you found the whole experience quick and easy. It’s fantastic to know that our team was always on hand to help and support you throughout the process.

We're especially pleased that your Bates Deep Seat Elevation saddle was exactly as described and that you’re loving it! Making the buying and selling process as simple and hassle free as possible is exactly what we aim for, so your feedback means a great deal to us.

Thank you for your kind recommendation and for choosing The Saddle Bank. We hope you enjoy many happy rides in your new saddle, and we look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with, the whole process was simple and straightforward for both saddles I have sold through The Saddle Bank.

15 juli 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Arantxa,

Thank you so much for your wonderful review.

We’re delighted to hear that you've had such a positive experience selling both of your saddles through The Saddle Bank. It’s fantastic to know that you found the whole process simple and straightforward on each occasion.

Making the selling process as simple and hassle free as possible is exactly what we aim for, so it's especially rewarding to hear that we've been able to provide a consistently positive experience.

Thank you for your continued support and for choosing The Saddle Bank to sell your saddles. We really appreciate your recommendation and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Very quick reliable service ..Easy to…

Very quick reliable service ..Easy to send our saddle and recieved payment within a few weeks..Highly recommend

10 juli 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Clare,

Thank you so much for your wonderful review.

We’re delighted to hear that you found our service quick and reliable. It’s fantastic to know that sending your saddle to us was easy and that you received your payment promptly once it had sold.

Making the selling process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that everything went smoothly from start to finish.

Thank you for your kind recommendation and for choosing The Saddle Bank. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Competitive price and great communication

Competitive price. Easy collection service of my saddle. Great communication throughout. Much easier than selling privately!

10 juli 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Indie,

Thank you so much for your wonderful review.

We’re delighted to hear that you were pleased with the competitive price we offered for your saddle and that you found our collection service easy and convenient. It’s fantastic to know that our communication kept you informed throughout the process.

Making the selling process as simple and hassle free as possible is exactly what we aim for, so we're especially pleased to hear that you found it much easier than selling privately.

Thank you for your kind recommendation and for choosing The Saddle Bank. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 3 van de 5 sterren

Generally happy

I was not informed when my saddle was sold - I by chance called up . The service has been however adequate and my saddle has sold

10 juli 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Georgina,

Thank you so much for your review.

We're pleased that your saddle sold successfully, but we're sorry to hear that we didn't let you know as soon as it had sold. We understand how important clear communication is throughout the process, and we're sorry that on this occasion we fell short of the standard we aim to provide.

We appreciate you recognising that the service was otherwise satisfactory, and your feedback is invaluable as it helps us improve our service for future customers.

Thank you for choosing The Saddle Bank, and we hope we'll have the opportunity to provide you with an even better experience in the future.

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great experience and really quick…

Great experience and really quick payment

Highly recommend

9 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Tracey,

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a great experience with The Saddle Bank. It’s fantastic to know that you were pleased with how quick the payment process was.

Making the process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that everything went smoothly for you.

Thank you for your kind recommendation and for choosing The Saddle Bank. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Superb Service 🤩

This is the second saddle that I have bought from The Saddle Bank, and once more I am delighted with the service provided, the quality of the goods and the price. The photos on the website are very accurate and helpful in deciding which item to buy, especially when considering a used saddle. I contacted the company with a request and the lady on the other end of the line was helpful and friendly. Delivery occurred exactly when they said, and the saddle was well protected in transit. The Saddle Bank will always be my choice when looking for a saddle - no question about it! 🤩

8 juli 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Elizabeth,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that you chose The Saddle Bank for your second saddle purchase and that, once again, you were so pleased with your experience. It’s fantastic to know that you found our photos accurate and helpful when choosing a used saddle, and that our team provided the friendly and helpful service you were looking for.

We’re also delighted that your saddle arrived exactly when expected and was well protected during transit. Making the buying process as simple and hassle free as possible is exactly what we aim for, so it’s wonderful to hear that everything went smoothly from start to finish.

Thank you for your continued support and for trusting us to help you find the right saddle. Hearing that The Saddle Bank will always be your first choice truly means the world to us. We hope you enjoy many happy rides in your new saddle, and we look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Bought a saddle which I am keeping

Bought a saddle which I am keeping! Helpful staff. Payment easy. Delivery right on time. Saddle exactly as described. My sincere thanks to all who helped me get the saddle I wanted.

26 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Daphne,

Thank you so much for your wonderful review.

We’re delighted to hear that you've found the perfect saddle to keep! It’s fantastic to know that our team was helpful throughout the process, that your payment was easy and secure, your delivery arrived right on time, and that the saddle was exactly as described.

Helping our customers find the right saddle with confidence is exactly what we aim for, so your kind words mean a great deal to us.

Thank you for taking the time to share your experience and for choosing The Saddle Bank. We hope you and your horse enjoy many happy rides together, and we look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Easy to deal with, fab customer service and got me a good price for my saddle. Would definitely recommend

7 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Emma,

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience selling your saddle with The Saddle Bank. It’s fantastic to know that you found us easy to deal with, received great customer service, and were pleased with the price we achieved for your saddle.

Making the selling process as simple, straightforward and hassle free as possible is exactly what we aim for, so your lovely feedback means a great deal to us.

Thank you again for your kind words and recommendation. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Could not have been easier selling my saddle.

Could not have been easier selling my saddle through The Saddle Bank. Easy clear explanation of the process. My saddle sold very quickly and no delay receiving payment for it.

7 juli 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Miss B Hill,

Thank you so much for your wonderful review.

We’re delighted to hear that selling your saddle through The Saddle Bank couldn't have been easier. It’s fantastic to know that you found the process clearly explained, that your saddle sold quickly, and that your payment was received without any delay.

Making the selling process as simple, straightforward and hassle free as possible is exactly what we aim for, so it's wonderful to hear that we delivered the service you were looking for.

Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Just sold my saddle

Just sold my saddle. Great service, kept informed by email of full process and updates.
Website easy to navigate, and online forms easy to do. Friendly helpful staff when I did phone. Quick payment. Would highly recommend to friends.

7 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Jacqueline,

Thank you so much for your wonderful review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such a positive experience. It’s fantastic to know that our email updates kept you informed throughout the process, that you found our website and online forms easy to use, and that our team was friendly and helpful when you called.

Making the selling process as simple, straightforward and hassle free as possible is exactly what we aim for, so we're thrilled that everything from start to finish, including your prompt payment, went smoothly.

Thank you again for your kind words and for recommending us to your friends. We really appreciate your support and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Emmie is THE BEST!

Emmie and the team are amazing! Over the past month, I tried 5 saddles between two different websites, and I cannot recommend The Saddle Bank enough. They sent me pictures of a variety of saddles, both in the shop and in warehouses, made recommendations about what might work, were incredibly prompt in their replies, and allowed me to keep one of the saddles beyond the 5-day trial period so I could be absolutely positive that it was the best saddle for my horse and me! Thank you endlessly to everyone at The Saddle Bank! I am beyond excited for my new saddle!!

Delivery was fast to the US! Arrival was between 3-5 business days and the saddles were always carefully packed and arrived in pristine condition. Payment is easy and secure.

4 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Gabrielle,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear about your experience with Emmie and the team. It’s fantastic to know that we could support you throughout your saddle search by providing additional photos, making recommendations and helping you narrow down the best option for both you and your horse.

We’re especially pleased that extending your trial period gave you the extra time and confidence you needed to be certain you’d found the perfect saddle. Finding the right fit is so important, and we're always happy to be as flexible as we can to help make that happen.

It’s also wonderful to hear that your deliveries to the US were so quick, that your saddles arrived safely and in pristine condition, and that you found our payment process easy and secure.

Thank you for your incredibly kind words and for putting your trust in The Saddle Bank. We’ll be sure to pass your lovely feedback on to Emmie and the rest of the team. We hope you and your horse have many happy years together in your new saddle, and we look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Take the stress out of selling your saddles

The saddle bank takes the stress out of selling your saddle. After initially advertising my saddles on marketplace and dealing with timewasters I was fed up. I had used the saddle bank before and did not hesitate to send my saddles to them again. I wish had just done that in the first place. I would definitely recommend them for buying or selling saddles.

3 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Thank you so much for your wonderful review.

We’re delighted to hear that we could take the stress out of selling your saddles. It’s fantastic to know that after the frustrations of trying to sell privately, you chose to come back to The Saddle Bank and found the process so much easier.

Hearing that you wished you'd come to us in the first place is such a wonderful compliment. Making buying and selling saddles as simple, straightforward and hassle free as possible is exactly what we aim for.

Thank you again for your kind words, your continued support and your recommendation. We really appreciate your trust in us and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

This is my second saddle purchase from…

This is my second saddle purchase from the saddle bank! I’ve kept my current GP I got from them 2 years ago and have just purchased a dressage saddle and I am in love!!
Super friendly and helpful team!!

6 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Olivia,

Thank you so much for your wonderful review.

We’re delighted to hear that you've returned to The Saddle Bank for your second saddle purchase! It’s fantastic to know that your GP saddle has served you so well over the past two years, and even better to hear that you're in love with your new dressage saddle.

Your continued support means so much to us, and we're thrilled that our team was able to provide the friendly and helpful service you've come to expect.

Thank you again for your kind words and for choosing The Saddle Bank once again. We wish you many happy rides in your new saddle and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Just sold a saddle with The Saddle…

Just sold a saddle with The Saddle Bank. Very easy process and fair price offered. Unfortunately, once the saddle arrived with them there were a couple of minor repairs that needed doing. However, they gave me the option to have the saddle back or for them to take the cost of the repairs off of my original quote offered. The repairs didn't cost much and they were very transparent. Good service, would use again.

30 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Stacey,

Thank you so much for your wonderful review.

We’re delighted to hear that you found selling your saddle with The Saddle Bank to be such an easy process and that you were happy with the fair price we initially offered.

We also really appreciate your understanding regarding the minor repairs that were identified once the saddle arrived with us. Being transparent every step of the way and giving our customers clear options is very important to us, so we're pleased that you felt informed and supported throughout the process.

Thank you again for your kind words and for recognising our commitment to honest and straightforward service. We really appreciate your recommendation and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Super easy to sell my saddle and was…

Super easy to sell my saddle and was happy with the quote I was given. Payment arrived promptly.

3 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Charlotte,

Thank you so much for your wonderful review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such a super easy experience. It’s fantastic to know that you were happy with the quote you received and that your payment arrived promptly.

Providing fair valuations, quick payments and a straightforward, hassle free service is exactly what we aim for, so we're thrilled that everything went smoothly for you.

Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Selling through The Saddle Bank

I have just sold my saddle through The Saddle Bank. They were very helpful at each stage of the process and made the process easy. You do need to have patience in waiting for a sale.

3 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Debbie,

Thank you so much for your wonderful review.

We’re delighted to hear that you found our team helpful throughout the process and that selling your saddle with The Saddle Bank was straightforward and easy.

As each saddle is unique, the time it takes to find the right buyer can vary, so we really appreciate your patience while we matched your saddle with its new owner. We're so pleased that the overall experience was a positive one.

Thank you again for your kind words and for choosing The Saddle Bank. We really appreciate your support and hope to help you again in the future.

Best Wishes,
The Saddle Bank Team

Beoordeeld met 4 van de 5 sterren

Really quick and easy process

Really quick and easy process! Good communication and prompt payment.

2 juli 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Jayne,

Thank you so much for your wonderful review.

We’re delighted to hear that you found the whole process so quick and easy. It’s fantastic to know that our communication kept you informed throughout and that your payment was made promptly.

Making the process as simple and hassle free as possible is exactly what we aim for, so we're thrilled that everything went smoothly for you.

Thank you again for your kind words and support. We really appreciate your recommendation and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Saddle trial

I ordered a saddle and it arrived the next day. It was good to have five days to get it fitted correctly by a saddle fitter. It was a perfect fit. Very happy with the customer service. Would highly recommend.

18 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Kim,
Thank you so much for your review.

We’re delighted to hear that your saddle arrived the very next day and that the five-day trial gave you plenty of time to have it checked by your saddle fitter. It’s fantastic to know it turned out to be the perfect fit!

We’re also so pleased that you were happy with our customer service. Thank you for your recommendation and kind words. We really appreciate your support and wish you many happy rides ahead!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Super fast delivery and easy to use…

Super fast delivery and easy to use website. Saddle arrived very well packaged and got some little sweeties too, which was such a cute surprise!

9 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Jess,
Thank you so much for your review.

We’re delighted to hear that you found our website easy to use and that your saddle arrived so quickly and was well packaged. It’s wonderful to know that the little sweet treats were a lovely surprise too—we’re so pleased you enjoyed them!

Thank you again for your kind words and support. We hope you enjoy many happy rides with your new saddle!

Best Wishes,
The Saddle Bank Team

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