The Saddle Bank Reviews 

1.901
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish , so easy to sell your unwanted saddles , fill the form in online , pack the saddle and they arrange collection by courier, payment sent directly to my bank with... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a proud returning customer of the saddle bank and cannot say enough good things. there are not many tack shops where you can see a saddle before buying it, and this company makes the process of p... Toon meer

Beoordeeld met 5 van de 5 sterren

After losing my gorgeous boy I couldn’t bare to sell my saddle, myself. I chose the Saddle Bank after a recommendation. I can honestly say they were professional from start to finish. Keeping in touch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have recently sold two saddles through Saddle Bank. One on commission and the other as a direct sale to them. In both instances the process was extremely straightforward. The amounts offered was mo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zadelmakerij
  2. ook in
  3. Paardrijwinkel
  4. Ruitersportwinkel

Geschreven door het bedrijf

The Saddle Bank is the worlds fastest growing and most trusted online saddle retailer. With a huge selection of over 1700 saddles in stock, both new and used, The Saddle Bank has something to suit most horses. Whether you are looking to buy, sell, or part exchange, The Saddle Bank will gladly assist. Offering a 5 Day UK trial and 9 month buy back scheme, riders are confident when buying from The Saddle Bank. This is backed by the support of the friendly saddle experts on hand to help you via email or phone.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.901)

270 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Saddle trial

I ordered a saddle and it arrived the next day. It was good to have five days to get it fitted correctly by a saddle fitter. It was a perfect fit. Very happy with the customer service. Would highly recommend.

18 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Kim,
Thank you so much for your review.

We’re delighted to hear that your saddle arrived the very next day and that the five-day trial gave you plenty of time to have it checked by your saddle fitter. It’s fantastic to know it turned out to be the perfect fit!

We’re also so pleased that you were happy with our customer service. Thank you for your recommendation and kind words. We really appreciate your support and wish you many happy rides ahead!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Super fast delivery and easy to use…

Super fast delivery and easy to use website. Saddle arrived very well packaged and got some little sweeties too, which was such a cute surprise!

9 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Jess,
Thank you so much for your review.

We’re delighted to hear that you found our website easy to use and that your saddle arrived so quickly and was well packaged. It’s wonderful to know that the little sweet treats were a lovely surprise too—we’re so pleased you enjoyed them!

Thank you again for your kind words and support. We hope you enjoy many happy rides with your new saddle!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Thank you to the Saddle Bank

Thank you to the Saddle Bank for making the process of buying my much loved saddle so easy. The staff at Saddle Bank were quick and very efficient. They told me the price they would offer for my Saddle and explain what I needed to do every step of the way. They informed me when they received the Saddle and when the payment was made. From the time I contacted them to payment was less than two weeks. Thank you Saddle Bank.

30 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Sue,
Thank you so much for your review.

We’re delighted to hear that selling your much-loved saddle with The Saddle Bank was such an easy and positive experience. It’s wonderful to know that our team kept you informed every step of the way, from providing your offer and explaining the process through to confirming receipt of your saddle and making your payment.

We’re especially pleased that everything was completed so quickly and efficiently. Making the process as straightforward and stress free as possible is exactly what we aim for.

Thank you again for your kind words and support. We really appreciate it!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Very helpful and true to their word

Very helpful and true to their word, sold my saddle

26 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Naomi,

Thank you so much for your review.

We’re delighted to hear that you found our team helpful and that we delivered exactly as promised. It’s wonderful to know that selling your saddle with The Saddle Bank was such a positive experience.

Thank you again for your kind words and support. We really appreciate it!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Super quick process

Super quick process. Great communication & support. Also love the added touch of commission for my saddle fitter… thank you!

18 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Kiana,

Thank you so much for your review.

We’re delighted to hear that you found the whole process super quick and that our communication and support made the experience even better. It’s wonderful to know that you also appreciated our saddle fitter commission scheme—we’re passionate about supporting the professionals who help riders find the perfect fit.

Thank you again for your kind words and support. We really appreciate it!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Fantastic service made nice and simple…

Fantastic service made nice and simple with prompt payment for my saddle
Highly recommend
Very very happy

25 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Andrea,

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such a simple and positive experience. It’s wonderful to know that you were pleased with the prompt payment and found the whole process straightforward from start to finish.

Thank you for your recommendation and kind words. We’re so pleased you’re very happy with our service and really appreciate your support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Good service

Good price offered, easy to deal with, efficient service, whole process was reliable and quick to do. And payment was made in a good time manner

23 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Hannah,

Thank you so much for your review.

We’re delighted to hear that you found the whole process easy, efficient, and reliable. It’s wonderful to know that you were happy with the price offered and that payment was made promptly once everything was complete.

Thank you again for your kind words and support. We really appreciate your recommendation!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

The Saddle Bank accepted a saddle and helped me find another new one.

The Saddle Bank accepted a saddle of mine to buy. The money went into my account within four days.
They helped me find another saddle to fit my new horse. It was couriered to me the next day. It got fitted by a saddler on their website. Within a week I had a saddle sold a new one brought and able to ride the new horse in the correct fitting saddle.
The service was efficient helpfull and stress free.

15 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Janet,

Thank you so much for your review.

We’re delighted to hear that we could help make the transition to your new horse so smooth and straightforward. It’s wonderful to know that selling your previous saddle, finding a suitable replacement, and having it fitted all came together so quickly, allowing you to get back in the saddle within a week.

We’re especially pleased that you found the process efficient, helpful, and stress free. Providing support every step of the way is exactly what we aim for.

Thank you again for your kind words and support. We wish you and your new horse many happy rides together!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Very happy with the saddle bank

Very happy with the saddle bank. The process to sell my saddle, from taking the photos, to the posting and the transfer to my bank account once my saddle was sold was very simple and easy.

20 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Carol,
Thank you so much for your review.

We’re delighted to hear that you were so happy with your experience selling your saddle through The Saddle Bank. It’s wonderful to know that the whole process, from uploading your photos to sending your saddle and receiving payment, was simple and easy from start to finish.

Thank you again for your kind words and support. We really appreciate it!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Excellent selection of saddles

Excellent selection of saddles, fast delivery and clear terms about trial timelines

5 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Bk,

Thank you so much for your review.

We’re delighted to hear that you were pleased with our wide selection of saddles, fast delivery, and clear information about the trial process. It’s wonderful to know that everything helped make your experience straightforward and enjoyable.

Thank you again for your kind words and support. We hope you enjoy many happy rides in your new saddle!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

100% recommend!

The saddle bank made the whole process really quick and easy! All the staff i’ve been in contact with have all been really helpful also!

19 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Erin,
Thank you so much for your review.

We’re delighted to hear that you found the whole process quick and easy. It’s wonderful to know that every member of our team was helpful and made your experience such a positive one.

Thank you for your recommendation and kind words. We really appreciate your support and hope to help you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Saddle arrived as arranged

Saddle arrived as arranged. Condition just as described. Different gullet fitted as requested. Very good service.

9 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Anne,

Thank you so much for your review.

We’re delighted to hear that your saddle arrived as arranged and that it was exactly as described. It’s wonderful to know that the requested gullet change was completed for you and that you were pleased with the service throughout.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great communication

I've just sold my saddle through the Saddle Bank. They were very transparent and clear regarding value of the saddle and what I would get. All prices were clear. Unfortunately, after I sent the saddle, it was identified that it needed a small repair before it could be sold. They were clear on price of repair and my options if I didn't want to go ahead with the repair. The saddle took a few months to sell but once it sold there was clear communication on how and when I would be receiving the money. Good communication overall.

16 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Laura,

Thank you so much for your review.

We’re delighted to hear that you found our communication clear and transparent throughout the process of selling your saddle. It’s wonderful to know that you felt well informed at every stage, from the initial valuation through to discussing the repair options and, ultimately, the sale of your saddle.

While some saddles can take a little longer to find the right buyer, we’re pleased that our team kept you updated along the way and made the final payment process straightforward and clear.

Thank you again for your kind feedback and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Five stars

Hi
I cant fault the saddle bank , everything as they said , paid promptly and no dithering
I did make sure the saddle was cleaned and boxed up as they requested
Highly recommend to all using Saddle bank
Saves a lot with timewasters on trying to sell yourself
Thank you 😊

15 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Tina,

Thank you so much for your review.

We’re delighted to hear that everything went exactly as promised and that the process was straightforward from start to finish. It’s wonderful to know that payment was made promptly and that selling through The Saddle Bank helped you avoid the hassle and time wasters that can often come with selling privately.

We also appreciate the care you took in preparing and packaging your saddle before collection.

Thank you again for your recommendation and kind words. We really appreciate your support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, thank you! The dressage saddle arrived promptly as promised and in excellent condition - Bertie is loving it!
Fantastic support offered throughout with faultless communication.
Thank you again!

25 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Jen,

Thank you so much for your review.

We’re delighted to hear that your dressage saddle arrived promptly as promised and in excellent condition. It’s wonderful to know that Bertie is loving it!

We’re also so pleased that you felt well supported throughout the process and that our communication met your expectations from start to finish.

Thank you again for your kind words and support. We wish you and Bertie many happy rides together!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

This is my second time of selling a…

This is my second time of selling a saddle through The Saddle Bank was very straightforward. My photo's were uploaded and reviewed and a price agreed very quickly. Pick up arranged with DPD and payment received within 2/3 days... it was really as simple as that. No time wasters or no shows, no back and forth over price. Great customer service!!

11 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Laura,

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such a straightforward experience for the second time. It’s wonderful to know that the valuation process was quick, collection was easily arranged, and that payment reached your account promptly.

We’re especially pleased that we could help you avoid the hassle of private selling, with no time wasters, no missed appointments, and no negotiating back and forth.

Thank you again for your kind words about our customer service and for choosing The Saddle Bank. We really appreciate your continued support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Super quick and easy to get a quote

Super quick and easy to get a quote. Had the saddle collected Friday and the money was in my account by Wednesday.

29 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Emma,

Thank you so much for your review.

We’re delighted to hear that the process was so quick and easy for you, from receiving your quote through to collection and payment. It’s wonderful to know that everything moved smoothly and that payment reached your account so promptly after your saddle arrived with us.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

I sold my saddle through The Saddle…

I sold my saddle through The Saddle Bank and the price I was offered I felt was fair and any questions I had were responded to within the day so I couldn’t fault it!

Once the saddle was delivered I received payment quickly and the full process was very clear and all updates were sent timely and frequently I I always knew what was happening!

Would highly recommend!

20 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Emma,

Thank you so much for your review.

We’re delighted to hear that you found the offer fair and that our team could answer any questions quickly throughout the process. It’s wonderful to know that the sale was clear and straightforward from start to finish, with regular updates keeping you informed every step of the way.

We’re also pleased that payment was made promptly once your saddle arrived with us. Thank you for your recommendation and kind words. We really appreciate your support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Super quick and easy form to fill out

Super quick and easy form to fill out. Did have a slight issue but very helpful staff and sorted it straight away

8 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Kayleigh,

Thank you so much for your review.

We’re delighted to hear that you found the form quick and easy to complete. While we’re sorry there was a slight issue along the way, it’s wonderful to know that our team could help and get everything sorted quickly for you.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Very friendly when I had to phone for…

Very friendly when I had to phone for help and very professional. Good offer and prompt attention.

1 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Mr Turner,

Thank you so much for your review.

We’re delighted to hear that you found our team friendly, professional, and helpful when you called for assistance. It’s wonderful to know that you were pleased with the offer provided and the prompt service throughout the process.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

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