The Saddle Bank Reviews 

1.901
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish , so easy to sell your unwanted saddles , fill the form in online , pack the saddle and they arrange collection by courier, payment sent directly to my bank with... Toon meer

Beoordeeld met 5 van de 5 sterren

I am a proud returning customer of the saddle bank and cannot say enough good things. there are not many tack shops where you can see a saddle before buying it, and this company makes the process of p... Toon meer

Beoordeeld met 5 van de 5 sterren

After losing my gorgeous boy I couldn’t bare to sell my saddle, myself. I chose the Saddle Bank after a recommendation. I can honestly say they were professional from start to finish. Keeping in touch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have recently sold two saddles through Saddle Bank. One on commission and the other as a direct sale to them. In both instances the process was extremely straightforward. The amounts offered was mo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zadelmakerij
  2. ook in
  3. Paardrijwinkel
  4. Ruitersportwinkel

Geschreven door het bedrijf

The Saddle Bank is the worlds fastest growing and most trusted online saddle retailer. With a huge selection of over 1700 saddles in stock, both new and used, The Saddle Bank has something to suit most horses. Whether you are looking to buy, sell, or part exchange, The Saddle Bank will gladly assist. Offering a 5 Day UK trial and 9 month buy back scheme, riders are confident when buying from The Saddle Bank. This is backed by the support of the friendly saddle experts on hand to help you via email or phone.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.901)

272 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very professional & quick service

Very professional & quick service! Sold my saddle to The Saddle Bank, it was easy, well organised & hassle free. Payment was prompt & communication excellent.

4 juni 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Michelle,

Thank you so much for your review.

We’re delighted to hear that selling your saddle to The Saddle Bank was such a professional, quick, and hassle free experience. It’s wonderful to know that the process felt easy and well organised, and that you were pleased with both the communication and prompt payment.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience that took the stress away from selling my saddle. Payment was quick and the process very easy.

5 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi JD,

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such an excellent experience and helped take the stress out of the process. It’s wonderful to know that everything was straightforward and that payment was made quickly for you.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

I’d like to thank the team for a superb…



I’d like to thank the team for a superb service. Absolutely faultless in the service you offer.

As sad as I am selling my beautiful saddle, you made the whole process straight forward and stressless.

It’s been a pleasure to come to the Saddle Bank. I will not hesitate in recommending you friends or returning in the future.

Every interaction with the team has been exceptional.

Thank you!

21 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Vicky,

Thank you so much for your review.

We’re truly delighted to hear that you found our service faultless and that we could make the process of selling your saddle straightforward and stress free. We completely understand that parting with a much loved saddle can be emotional, so it means a great deal to know that our team could support you throughout the process.

Your kind words about every interaction with our team are incredibly appreciated, and we’re so pleased that your experience with The Saddle Bank was such a positive one.

Thank you again for your recommendation and support. We would be delighted to help you again in the future.

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service! The website was informative and very user friendly! Easy to upload pictures. I received my offer price within 12 hours and payment was made very quickly once they received my saddle! I’m very happy, would certainly recommend! Thank you!

2 juni 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Louise,

Thank you so much for your review.

We’re delighted to hear that you found our website informative, user friendly, and easy to use throughout the selling process. It’s wonderful to know that uploading your saddle details was straightforward, that your offer was received quickly, and that payment was made promptly once your saddle arrived with us.

We really appreciate your recommendation and kind words. Thank you again for choosing The Saddle Bank!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great experience

I sold my thorowgood saddle to saddle bank and it only took a week from the time I sent the photos the the money in my bank account! Very helpful staff too.

29 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Christal,

Thank you so much for your review.

We’re delighted to hear that selling your Thorowgood saddle with The Saddle Bank was such a quick and straightforward experience. It’s wonderful to know that the whole process, from sending the photos to receiving payment, was completed so efficiently and that our team could be helpful throughout.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Easy simple process

An easy simple process had issues with finding a box to fit on time for the original courier and the courier day was changed no problems will 100% use again

29 mei 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Chloe,

Thank you so much for your review.

We’re delighted to hear that you found the process easy and straightforward. We completely understand that finding suitable packaging can sometimes be a challenge, so we’re pleased we could rearrange the collection date for you without any hassle and keep everything moving smoothly.

Thank you again for your kind words and support. We look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Very good

Very easy process, helpful and friendly. Would 100% use again!

29 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Isabelle,

Thank you so much for your review.

We’re delighted to hear that you found the process easy and that our team was helpful and friendly throughout. It’s wonderful to know you had such a positive experience with The Saddle Bank.

We really appreciate your kind words and look forward to helping you again in the future!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Great experience

What an easy, simple process selling my Cavaletti saddle was from start to finish with The Saddle Bank. Valuation given, tips on packing the saddle, even a courier collected it, now thats a bonus. The next day an email arrived saying saddle received and day after that the money was in my account. What a great service this was.....highly recommend them. Well done the customer service team at The Saddle Bank!

20 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Janet,

Thank you so much for your review.

We’re delighted to hear that selling your Cavaletti saddle with The Saddle Bank was such an easy and straightforward experience from start to finish. It’s wonderful to know that the valuation, packing guidance, organised collection, and prompt payment all helped make the process smooth and stress free for you.

We’re especially pleased to hear your kind words about our customer service team. Your recommendation means a great deal to us, and we truly appreciate your support.

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Thanks to the saddlebank for their help…

Thanks to the saddlebank for their help Kept the saddle for over 8 mths and needed to exchange as horse had changed considerably
Good service and reimbursement with Speedy next day delivery

27 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Sue,

Thank you so much for your review.

We’re delighted to hear that we could help you find a suitable solution after your horse changed over time. It’s wonderful to know that the exchange process, reimbursement, and speedy next day delivery all helped make the experience straightforward and stress free.

Thank you again for your kind words and support. We’re always happy to help whenever needed!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Outstanding Service

From first contact the process of selling our saddle has been first class. Prompt response. Very fair price offered. Excellent email contact and follow up. Perfect communication and very quick payment. Would highly recommend. Thank you so much.

18 mei 2026
Review zonder uitnodiging
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Antwoord van The Saddle Bank

Hi Roebuck Productions,

Thank you so much for your review.

We’re absolutely delighted to hear that your experience selling your saddle with The Saddle Bank was first class from start to finish. It’s wonderful to know that you were pleased with the prompt communication, fair offer, smooth process, and quick payment.

We really appreciate your recommendation and kind words. Thank you again for your support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

I am delighted with the service

I am delighted with the service I received. Easy to follow instructions on how to send the saddle & even organising the collection. A fair price was offered & the saddle sold. I had previously tried to sell myself but had no interest. Highly recommend & would definitely use again. Thank you

21 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Christine,

Thank you so much for your review.

We’re delighted to hear that you were so pleased with the service you received from The Saddle Bank. It’s wonderful to know that the instructions, organised collection, and straightforward process helped make selling your saddle easy and stress free for you.

We’re also so pleased that we could help sell a saddle that had previously been difficult to move privately. Thank you again for your recommendation and kind support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Quick response to all email…

Quick response to all email communication.
Delivery organised instantly, for a date of my choice, and payment for my saddle received into my account the day after saddle arrived to the Saddle Bank.
Great service. Would highly recommend.

22 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Nicola,

Thank you so much for your review.

We’re delighted to hear that you found our communication quick and helpful throughout the process. It’s wonderful to know that arranging collection for a date that suited you and receiving prompt payment helped make selling your saddle smooth and straightforward.

We really appreciate your recommendation and kind support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Very happy with all aspects

I've bought and now sold a saddle through the saddle bank. The whole process is very easy, all organised by the saddle bank so you can just sit back and relax

21 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Michelle,

Thank you so much for your review.

We’re delighted to hear that you’ve had such a positive experience both buying and selling through The Saddle Bank. It’s wonderful to know that the whole process felt easy and stress free, and that our team could take care of everything for you along the way.

Thank you again for your kind words and continued support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 1 van de 5 sterren

Saddle have a shelf life?

Filled the online form in, sent all the pictures as they wanted. Got an email saying my saddle is too old for them to buy.
Very disappointed that a good condition saddle has a shelf life. Surely if the condition is fine why does age matter.
They came recommended as well by a friend.
These people are time wasters .
Edit, I have since discovered that my brand of saddle is their do not accept list, this is not mentioned anywhere when you fill the form in, my comment of time eaters feels justified.

22 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Sara,

We’re sorry you feel disappointed by your experience.

The age of a saddle is something we do have to take into consideration. Unfortunately, as saddles get older, we tend to see a much higher rate of issues with the tree and overall structural integrity, which is why we have to place age limits on certain models we purchase or list.

We review every saddle individually based on factors such as age, condition, safety, demand and resale suitability. Unfortunately on this occasion, it simply wasn’t something we were able to take on.

We are certainly not timewasters, we sell over 4,000 saddles per year and try to provide honest and realistic assessments for every customer enquiry we receive. We’re also pleased we were able to help your friend previously, as recommendations from happy customers mean a great deal to us.

We appreciate you taking the time to leave feedback and are sorry we couldn’t help this time, but hopefully we will be able to assist you in the future.

Best Wishes,
The Saddle Bank Team


***Edit in response to customers edit - When filling in our sell your saddle form, when you select brand, the first option on the drop down is 'Brand not listed'. If you click that it will tell you that if the brand is not listed, then sadly it is not one we take, therefore no need to complete the form.
However, we are currently accepting Harry Dabbs saddles via the commission method. Your saddle is just a bit older than ones we can take.

Beoordeeld met 5 van de 5 sterren

Excellent service

I bought a used saddle from The Saddle Bank. My horse has proven a challenge to find a good fit, so the trial period was invaluable to ensure I'd made a good choice. Service was excellent, the saddle arrived as expected and was very well packaged. Very pleased.

13 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Gail,

Thank you so much for your review.

We’re delighted to hear that you had such a positive experience purchasing from The Saddle Bank. We completely understand how challenging it can be to find the right fit for your horse, so it’s wonderful to know that the trial period gave you confidence in your choice.

We’re also so pleased to hear that the saddle arrived exactly as expected, well packaged, and that you were happy with the service throughout.

Thank you again for your kind words and support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Excellent service!

Excellent service - selling a saddle as I'm retiring! I was recommended to The Saddle Bank by two separate friends - thoroughly endorse their opinions!
Thank you.

21 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Sara,

Thank you so much for your review.

We’re delighted to hear that selling your saddle with The Saddle Bank was such a positive experience for you during your retirement from riding. It’s wonderful to know that you came to us through recommendations from friends, and we’re so pleased we could live up to their kind words.

Thank you again for your support and recommendation, and we wish you all the very best for the future.

Best Wishes,
The Saddle Bank Team

Beoordeeld met 4 van de 5 sterren

Easy, hassle free transaction

This was a very simple and hassle free way of selling my saddle. The only negative is that is took 6 months for it to sell. But I would use them again as it was very easy.

20 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Matilda,

Thank you so much for your review.

We’re delighted to hear that you found selling your saddle through The Saddle Bank easy and hassle free. We completely understand that some saddles can naturally take a little longer to find the right match, but we’re so pleased the process still felt straightforward and stress free for you throughout.

We really appreciate your patience, kind feedback, and continued support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Excellent service and hassle free

Excellent service and hassle free. Kept informed all along the way and avoided the need of having to privately sell. Would highly recommend as the second hand market is incredibly hard.

20 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Hi Malana,

Thank you so much for your review.

We’re delighted to hear that you found the service excellent and completely hassle free. It’s wonderful to know that our updates throughout the process helped make selling your saddle easier and avoided the stress of privately selling in such a difficult second hand market.

We really appreciate your recommendation and kind support!

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Easy process end to end

Easy to get the saddle valued, collected and sold. Reasonable commission, good communication (and vet bill paid 😬)

13 mei 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Thank you so much for your review.

We’re delighted to hear that you found the whole process easy from start to finish, from valuation through to collection and sale. It’s wonderful to know that our communication and commission structure worked well for you, and we’re pleased we could also help with the vet bill along the way!

Thank you again for your kind words and support.

Best Wishes,
The Saddle Bank Team

Beoordeeld met 5 van de 5 sterren

Stress free way to buy great saddles !

I will definitely be using The Saddle Bank again for saddles in the future. I bought a lovely jumping saddle which was exactly as portrayed on the photos, even came with an original saddle cover which i wasn’t expecting. The process was very smooth, taking the stress away from spending a lot of money online and being unsure at what was going to arrive.
Thanks very much will definitely return !

25 april 2026
Review zonder uitnodiging
Logo The Saddle Bank

Antwoord van The Saddle Bank

Thank you so much for your review.

We’re delighted to hear that your jumping saddle arrived exactly as described and that the whole process felt smooth and stress free for you. It’s wonderful to know that the trial and buying process gave you confidence when purchasing online, and that the original saddle cover was a lovely extra surprise!

We really appreciate your kind words and look forward to helping you again in the future.

Best Wishes,
The Saddle Bank Team

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