thesofaking.co.uk Reviews 

194
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very prompt delivery and incredibly lovely staff. Phoned me to arrange a delivery day and came asap to deliver and install. Really nice sofa. Would definitely recommend.

Beoordeeld met 5 van de 5 sterren

I have just had my new sofas delivered and wanted to give you a positive review. Good sales man initially took my order from Kingstanding store. Cannot remember his name but works Thursdays, Fr... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm so impressed with my purchase from The Sofa King. Speed of delivery was exceptional, big shout out to Lee who went out of his way to organise delivery even after he'd left the office. Value for... Toon meer

Beoordeeld met 5 van de 5 sterren

Initially bought a couple of two seater sofas from here which arrived within 3 days of placing the order. Very easy to put together and all unpacked and assembled in 15 minutes. Ordered another p... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel

Informatie afkomstig van verschillende externe bronnen

Established in 2004 and located in Birmingham, the Sofa King is a new addition to our esteemed brands - Rose Bay Furniture LTD and We Do Sofas. Offering the best online prices and next day delivery on over 1000 sofas from stock. We aim to provide the best advice and help in choosing your next sofa. As well as posts about current trends and new products, you can also ask us any questions on our live chat


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

194 reviews

5 sterren
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2 sterren
1 ster

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4,9

Alle reviews

(194)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company, have bought sofa’s a couple of times for our Airbnb properties, they are good quality and price and Lee and his team are beyond helpful. I was told by my colleague that even the delivery guy was brilliant. Thank you

8 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All round fantastic service!

I'm so impressed with my purchase from The Sofa King. Speed of delivery was exceptional, big shout out to Lee who went out of his way to organise delivery even after he'd left the office.
Value for money is phenomenal with these too! The sofa is stylish in design with clean, minimal lines and contours. A great colour and the build quality far surpasses what you would expect at this price point.

Couldn't recommended these guys more.

27 juli 2023
Beoordeeld met 5 van de 5 sterren

Delighted with my purchase

Delighted with my purchase. The sofa was delivered promptly & I was kept updated with the delivery progress. Sofa was easy to assemble and is very comfy and good quality.
Many thanks

31 juli 2023
Beoordeeld met 4 van de 5 sterren

Matthew 3 and 2 seater

Came across the website while looking for compact sofa's, decided on the matthew range.
Sofa's are so much better than i thought they would be ( as they were cheaper than most shops ) quick and fast delivery, very helpful delivery driver and they look lovely in my frontroom and are very comfortable.

15 maart 2023
Beoordeeld met 5 van de 5 sterren

Perfect!

Really helpful. Sofa is lovely - exactly what I wanted. Great value and fast delivery.

17 februari 2023
Beoordeeld met 5 van de 5 sterren

Sensible prices, fast and efficient

This is probably my toughest review to do so far because I always try to be brutally honest and recount my full experience, warts and all. I only really give 5 stars to businesses that have exceeded all my expectations.

Anyway, Argos told us that their sofas had a safety issue and were being recalled. They wanted to come on Monday to collect them so we would have been left without anything to sit on in our lounge, and only had a few days to source a replacement.

We went to DFS and SCS and found them both lacking. My home is about 2 miles from those stores but they both wanted to charge us an eye-watering £99 for deliery, which really is taking the pee, so they can both get stuffed. Most of their products also have a twelve to fourteen week lead time.

Anyway, Sofa King used to be in Northampton (near our local DFS and SCS stores) but the old Sofa King shop site is currently being redeveloped. Checked online and they appeared to now just be a shop in Birmigham, which was too far for us to go, so we ordered online. They had loads of sofas showing on a tab which said next day delivery (not next working day delivery) so we ordered a 3 seater. It just said '3 seater Oslo PU' so there are no airs and graces here, and the photos just showed the sofa and nothing else, so it didn't look brilliant, but we wanted quick delivery.

We ordered on Saturday afternoon and we were contacted on the Monday from an 01827 number, so clearly not a Birmingham 0121 number. The gentleman was trying to make out that he was a transport manager and had 'vehicles going to London 3 or 4 days a week usually, but none this week'. It was fairly obvious to me that this is essentially someone operating a small business. He also used a private email address and not a Sofa King email address.

Their website mentions eBay but I have an enormous distrust of eBay and most of the people who sell on it. After having loads of bad eBay experiences I have decided only to use Argos and a few other big players on there, as eBay really couldn't care less about punters.

Anyway, I explained that time was of the essence (even though they were offering us free delivery) and we needed it ASAP, please, as Argos were coming to collect the faulty sofas that afternoon. So he gave it to Palletline. The Palletline tracking system showed the collection address as being 'hidden at customer request', which again would usually raise alarm bells in my head, and the debit to my card showed another company name, not Sofa King. Anyway, we received it on the Tuesday and it looked and felt like real leather and looked far better than the drab photo on their website looked. We were so pleased that we ordered a two seater to go with it, which they sent out with Tuffnells.

So I can't say that this company strikes me as a major player in the sofa business but they did exceed all my expectations (twice) so I feel that it is only fair to give them a five star rating. Sensible sofa prices with fast and efficient delivery. Recommended.

4 februari 2023
Logo thesofaking.co.uk

Antwoord van thesofaking.co.uk

Hi

Let me first thank you for the 5 stars and the review left.

Whilst we don't claim to be a major player in the furniture industry, we have been established since 2004. In the last 20 years, we have supplied and or currently supply the likes of Dunhelm, Wayfair, and Amazon. We are currently a top-rated seller on eBay, which is a mark of reputation and constant outstanding customer service.

I apologize for using my personal email, we have been experiencing a slight issue with Ionos emails for a few weeks, but we always make sure we respond to incoming emails from customers.

Our business is run from two sites, one in Birmingham our showroom, you can reach us on 0121 3734512, and our Tamworth warehouse on 01827 64248. It's from the Tamworth warehouse that all our stocks are held and our team book deliveries from this location.

Lastly, in terms of our address being hidden on the Palletline service, we can only presume it to do with the fact the stocks go from us to a hub in Tamworth and then on from there, it's not something we have been aware of but will look into it.

Thanks again thesofaking

Beoordeeld met 5 van de 5 sterren

Found exactly the sofa we wanted was…

Found exactly the sofa we wanted was delivered efficiently with good contact with definitely use again as prices very good.

3 februari 2023
Logo thesofaking.co.uk

Antwoord van thesofaking.co.uk

Many thanks for taking the time to leave a review. Thanks for the order and please you have been happy with the product and service.

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Despite courier problems Lee and his team deliver amazing personal service including calling if there are any problems delays etc. I have now purchased twice from them. Their sofas are so durable for the brilliant price. I have had one in one of them in my B&B room and despite lots of use still looks like new. I now have a second one in my conservatory. Thank you again.

14 december 2022
Review zonder uitnodiging

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