UNTRUSTWORTHY VENDOR!!!! BEWARE!!! Call and put a stop pay on charges from this company. These items can be purchased at ULTA and cost less. The "Return and Refund" link instructs you to go to a port... Toon meer
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Lees wat reviewers zeggen
I'm using the crepe skin cream regularly. It seems to be making a significant difference in both the way my skin looks and the texture. At my age, I am happy to maintain and perhaps slowdown the inevi... Toon meer
Bedrijf heeft geantwoord
The Spa Dr. is a great company! The products are phenomenal! And most importantly - - the customer service is THE BEST! If you haven't tried their product yet, order NOW! You will definitely not b... Toon meer
Bedrijf heeft geantwoord
The website is easy to navigate, ordering is very easy. The products feel really good on your skin and have caused no issues (I have very sensitive skin). This is the first oil based cleanser that I... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
788 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Worst experience ever
Worst experience ever. I’m good faith, I ordered the three bottle special listed on the website. I only received one bottle and when I contacted Customer Service, they told me that I was only entitled to one bottle at the price offered. Even my order confirmation specifically says three bottle offer and when I was asked to review the product, the request to review also stated three bottle offer. I am very, very disappointed in this company and would never do business with them again and I will recommend to my friends to not do business with them.
23 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Donna, thank you for sharing your honest feedback. We’re truly sorry for the frustration this caused and have clarified everything in our previous email. Please know that your comments are taken very seriously and will help us improve in the future. If you need any further assistance, our team is always here to help.
Wish I had read the reviews of Spa Dr
Wish I had read the reviews of Spa Dr. They are crooks. I ordered 2 products from them. You never sign up for a subscription yet they slap you with one anyway. Then the next month when you receive the subscription item you never wanted, they offer for you to keep the item you never wanted in the first place (as I didn't even like the first one) and get half a refund, or you can send the item back and pay $10 for a restocking fee (such a deal). I'm thankful I used PayPal and was refunded 100 percent--AND I threw Spa Dr's worthless product in the trash.
8 januari 2026
Antwoord van Thespadr
Hi Karen, we’re truly sorry for the confusion with the subscription. Please know your subscription has been fully canceled, so there won’t be any future orders or charges. We appreciate your feedback, and we’ll use it to make improvements that truly matter to our customers.
Antwoord van Thespadr
Hi Antonietta, it is great to hear that the eye cream has been such a hit for you. We appreciate you sharing how much you love it!
The advertising was misleading
The advertising was misleading. It said 3 bottles $26.99. Even my order review stated 3 bottles 1 order x3. In reality, I am being told it is only 1 bottle. So far the product is a fair moisturizer but not much else.
12 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Linda, thank you for sharing your feedback and letting us know about your concern. We’ve sent you an email to clarify everything and provide additional support. Please rest assured we're taking care of this for you and appreciate your patience.
I wanted to move my next delivery to a…
I wanted to move my next delivery to a later date so i could finish my prev products first, and the customer representative was very helpful and accommodating. they made the process easy and stress free. I’ve been using the product for several years now and people are always surprised when they learn my real age.And jo one can guess it right hahahahaah
9 januari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi NerhiZ, it’s great that our team could make adjusting your delivery schedule so stress-free. There is no better compliment than having people consistently guess your age wrong, especially after several years of using the products!
Can’t cancel and double charged
My first order was wrong so I called to cancel. The lady told me to wait until I got an email that said they were sending the next order; it would be in plenty of time to cancel. I received the second order the day I got the email. After much emailing Iwent online and only got an automated response. I was given the choice to mail the product back being refunded a lot less than I paid or keeping it at 40% off. Haven’t gotten any any response. Went to my PayPal account and saw that I have been charged twice! This is terrible!
24 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Thank you for sharing your experience, Kay. We’re sorry for the confusion with your orders and the delays in communication. We’ve sent you an email to clarify everything and to confirm that your refund has already been processed and your subscription has been canceled. We appreciate your patience and the opportunity to assist you.
Best skincare
Since I tried these skincare products, three months ago, I have switched off all my routine. They feel great, small clean and the results are starting to show. Im 65 and I can see some changes. Highly recommend.
19 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Lilly, switching your entire routine is a big step, so it’s rewarding to hear you’re seeing results at 65. We're happy the clean scent and feel have made that transition easy over the last three months.
The product ordered has worked very…
The product ordered has worked very well
16 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Karen, it is good to hear that the product is working well for you. We appreciate the feedback!
Shipping was excellent
Shipping was excellent. I am working with the serum for thinning hair. I have already seen less hair in my brush. I have high hopes that this is the product that I needed.
Thank you,
Gail Stiak
18 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Gail, it is good to hear the shipping was efficient and that you're already seeing less hair in your brush. We hope the serum continues to provide the results you are looking for.
I regret that when the order arrived…
I regret that when the order arrived that the seal was broken on one of the products. It may have been a manufacturing issue but would not try to use it. Therefore, requested a return label. It was sent back on the 16th.
Thank you
11 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Denise, we really appreciate your feedback and are sorry to hear that one of your products arrived with a broken seal. We’d love the chance to make this right, please reach out anytime at team@thespadr.com, and we’ll be happy to help.
My item arrived very fast and was…
My item arrived very fast and was packaged securely. I also received a free gift that I appreciate.
12 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Cindy, it’s good to know your order arrived quickly and in perfect condition. We’re glad the gift was a nice surprise for you, too.
products that I really love
I have found products that I really love in my daily routine. I love the collagen that I add to my coffee. I can see the difference when I’m not using it. It mixes well and does not change the taste. I also like the the skin salts in the blood orange flavor that I add to water daily. The prices are fair and their customer service is very good.
18 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Linda, it is great to hear that these additions to your daily routine are working so well for you. We’re glad the products mix easily into your day and that you’ve had such a positive experience with our customer service and pricing.
when i had a problem someone responded…
when i had a problem someone responded very quickly and resolved my issue. that is rare today
12 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Rebecca, it is great to hear our team could step in and resolve your issue so quickly. We agree that prompt support makes all the difference, and we're glad we could get everything squared away for you.
It arrived immediately!
It arrived immediately!! And while I’ve only used it for three days thus far, it feels fantastic!! I will be using automatic deliveries & continue using faithfully as I feel like it’s already started to work.
18 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Leda, it’s great to hear your order arrived so quickly and that you’re already enjoying the texture of the product after just three days. Setting up automatic deliveries is a great way to stay consistent, and we look forward to hearing more as you continue using it.
Neck and Chest Firming Cream
I received a bottle of Neck & Chest Firming Cream to try. I like the smell of it as it smells like vanilla cake batter. I'm looking forward to experiencing the long term benefits of this product after twice daily use.
16 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Shaynie, it’s great to hear that you're enjoying the vanilla scent. Using it twice daily is the best way to see how it performs over time, and we look forward to hearing your thoughts on the results.
Eye Cream
I have been using the eye cream for about two to three weeks and I really love the consistency, as for how it has been working for me, I have yet to see a big change as I need to use it for longer. I recommend it if you are looking for an eye cream that is soft in smell and clean ingredients. - Jessica (Liammlove)
7 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Jessica, we appreciate the honest feedback. Skincare often takes a few weeks to show its full effect, so we're glad you're enjoying the consistency and the clean ingredients in the meantime. We look forward to hearing how it works for you with continued use!
Love it, ingredients that just work
I’ve had a really great experience with this brand. They make quality products that really work. I was skeptical verse once I started looking at the ingredients I was convinced. I’m now used their under eye cream for the last three weeks and you can really see a difference I’m super impressed and they were checking out. I will definitely be re-order.
15 januari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Janci, it is great to hear that looking into the ingredients helped ease your skepticism. Three weeks is a good window to start seeing those results, and we’re glad the eye cream is living up to your expectations. We look forward to your next order!
Skin is glowing!!
Great customer service and amazing products!
5 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Lily, it is great to hear you are having such a positive experience with both our products and our team. We're glad to see your skin is glowing!
I got the eye cream it was very light…
I got the eye cream it was very light weight and not oily. My eyes have been looking more refreshed.
26 januari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Jaidyn, it’s good to know the formula feels lightweight on your skin. We're glad to hear your eyes are looking more refreshed. Thanks for the feedback!
Youthful Eye Cream
The youthful eye cream has been a wonderful addition to my skin care routine! I use it morning and night and love the results I am seeing!!
3 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Amy, it’s great to hear that using the eye cream twice a day is fitting into your routine so well. We're glad you are happy with the results you've seen so far!
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