UNTRUSTWORTHY VENDOR!!!! BEWARE!!! Call and put a stop pay on charges from this company. These items can be purchased at ULTA and cost less. The "Return and Refund" link instructs you to go to a port... Toon meer
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Lees wat reviewers zeggen
I'm using the crepe skin cream regularly. It seems to be making a significant difference in both the way my skin looks and the texture. At my age, I am happy to maintain and perhaps slowdown the inevi... Toon meer
Bedrijf heeft geantwoord
The Spa Dr. is a great company! The products are phenomenal! And most importantly - - the customer service is THE BEST! If you haven't tried their product yet, order NOW! You will definitely not b... Toon meer
Bedrijf heeft geantwoord
The website is easy to navigate, ordering is very easy. The products feel really good on your skin and have caused no issues (I have very sensitive skin). This is the first oil based cleanser that I... Toon meer
Bedrijf heeft geantwoord
3,6
Gemiddeld
788 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Good products for all types of people
I started using The Spa Dr serum that my wife was already using, mostly out of curiosity, and I was surprised by the results.
Another thing I really liked was the subscription system. It’s very convenient and also helped us save some money, since we can keep using it without paying a higher price each time.
Overall, it’s been a great experience and something we definitely plan to keep using.
14 januari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Lucas! It’s great to hear that your curiosity paid off! We love that the serum has become a shared favorite for both you and your wife. It’s also wonderful to know the subscription system is making things more convenient and budget-friendly for your household. Thanks for sharing your experience!
I used the Hair Serum and I’ve noticed…
I used the Hair Serum and I’ve noticed a change in 3 months. My hair looks stronger
4 mei 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Fernanda! We are so glad to hear that you’re seeing a difference after three months. It’s wonderful that your hair is looking and feeling stronger. Consistency really pays off!
I love this brand!
Literally everything I’ve tried from this brand has been amazing. I’m 33, and my skin has never felt better. I love knowing I’m using natural ingredients that aren't harsh, but still seeing real results. For anyone else who prioritizes safe and natural choices, you seriously need to try this!
6 mei 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Beatrice! We are so thrilled to hear that at 33, your skin is feeling its absolute best. It’s wonderful to know you’re seeing real results without compromising on safe, natural ingredients. Thank you so much for the high praise and the recommendation!
I love your product but you’ve made the…
I love your product but you’ve made the ordering sight so that there is no page to check your order before going ahead with the order. On my last order somehow it had me ordering 3 of two items and I only wanted one of each. This made the total substantial. Somehow my debit card was stored without my authorization. I want it removed. These practices make a person think that you are tricking people into getting extra product and who wants the pain of sending it back? You started out as an easy company to order from and now you’ve made it more complicated. I’ve been using your product for 3 years.
23 april 2026
Review zonder uitnodiging
So far I like all of facial products…
So far I like all of facial products and I haven’t had any allergic reactions to them like I have had with other products that were supposed to be natural…
20 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Robin! We are so glad to hear that our products are working well for you. It’s a huge win to find a routine that gives you results without the allergic reactions you've experienced in the past. We’re happy to be your new "go-to" for gentle, effective care!
Billing NIGHTMARE
I ordered through The Spa Dr. I get emails that I've ordered through Shapermint - which I'd never ordered from. After MULTIPLE EMAILS that were answered by stupid AI and then TEXTS that were answered the same way - I FINALLY get an answer that you two are sister companies. But I was ASSURED that the billing was done separately. Even after I provided screen shots of the emails stating I had ordered through Shapermint. I wasted HOURS of my time dealing with this issue. And therefore, you lost a client.
And you are offering an Incentive and you're not supposed to.
26 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Thank you for sharing your experience, Julie. We understand the confusion caused by the emails and would like to assure you that your order was placed for The Spa Dr. only. An email was sent with additional details and clarification regarding the account and billing process, and we can confirm that your subscription has been successfully canceled. We truly appreciate your patience and the opportunity to assist you.
I love this serum
I love this serum, it feels like a little stretch on the skin. It has a texture that melts instantly and leaves a firm effect that awakens the face. The skin looks more even, softer, more alive. The lines are softened, the texture breathes and that natural shine appears with a more jovial touch that I love
18 februari 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Armando! We love your description of the serum "awakening" the face! It’s wonderful to hear that you’re seeing softer lines and a more jovial, natural glow. We’re so glad the instant firming effect and texture are working so well for you!
These people have no live people they…
These people have no live people they changed my credit card 101.00 when all I wanted was 23.00 face serum. Then 5 mins later I cancelled my order and they still sent it out there very rude.
27 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
We appreciate you taking the time to share your experience, Nicole. An email was sent with more information regarding the charge and order process, and we’re pleased to let you know that your full refund has already been successfully processed. Making this right for you is our top priority, and we truly appreciate your patience and understanding.
Product works great
Honest trust truthful price delivery package Order handling payment feeling product
24 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Diane! We love the way you summed that up! It is wonderful to hear that every step of your experience, from the ease of payment and order handling to the actual feeling of the product, met your expectations. Thank you for trusting us with your skincare journey!
I loved The Spa Dr Crepe Body Firming…
I loved The Spa Dr Crepe Body Firming Cream. It made my skin feel soft and hydrated. I also love that it was perfect for my sensitive skin!
27 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Celina! We are so glad the firming cream is working well for you. It’s great to hear that it provides plenty of hydration while remaining gentle enough for your sensitive skin!
Hair Serum
I've been using The Spa Dr Hair Serum for a few months and have noticed new growth in places that were getting thinner as I've gotten older. I love how the product is not greasy or thick. I can put the Hair Serum in my dry hair and it is undetectable after it dries. It's a wonderful product and I would definitely recommend if you're looking to add some volume to your hair.
26 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Vicki! We are so thrilled to hear you're seeing new growth! It’s great that the serum is lightweight enough to be undetectable on your dry hair while still delivering those volumizing results. Thank you for the recommendation!
I tried to order one of the $24 offers
I tried to order one of the $24 offers. Immediately I saw my order had added an extra product which brought the total to over $100. I IMMEDIATELY called to cancel the order and was told they could not do that even though I am SURE the order had NOT been filled so soon. I was told I would need to send it back EVEN though I had NOT ordered one of the products. I do like your product but if this is how you handle orders you have lost a customer.
25 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Joyce, thank you for sharing your feedback, and I’m sorry for the frustration this caused when placing your order. We did respond to your email explaining what happened, and we also provided support by processing a refund and guiding you through the return process. We appreciate your patience and are here to help every step of the way.
Amaizing 🤩
So far, I’m really enjoying these products. My skin feels hydrated and calm, and I appreciate that the ingredients are clean and not overpowering. Excited to keep using them and see even more results over time.
26 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Walezka! We are so happy to hear that your experience has been wonderful so far! It is great that the products are keeping your skin feeling hydrated and calm, and we can't wait for you to see even more results as you stick with your new routine!
Just started using the product last…
Just started using the product last week. I do not see a big change in my skin. I will continue to use it for another three weeks and evaluated at that time.
20 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Suzanne, thank you for sharing your feedback. We really appreciate your honesty and understand your perspective. Skincare results can take time and vary from person to person, so we’re glad you’ll continue using the product for a few more weeks. We’ve also sent you an email with additional support in case you need any guidance along the way.
I love all the products
1 mei 2025
Review zonder uitnodiging
Antwoord van Thespadr
Hi Catherine! We are so happy to hear that! Knowing that you love every product means the world to us. Thank you so much for your support!
Antwoord van Thespadr
Hi Ash! We are so thrilled to hear that! Knowing that you love every product is the best feedback we could ask for. Thank you for being such a wonderful part of our community!
Easy return
22 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Susan! While we always hope you love every purchase, we are glad to hear that the process was smooth for you. We aim to make every part of your experience with the product and our team as easy as possible!
Dr. Spa Firming Cream
I've been using the firming cream from Dr. Spa and so far it's been great. I've given it a four star rating due the short time frame since I started using the product. I look forward to seeing the long-term use results!
9 april 2026
Review zonder uitnodiging
Antwoord van Thespadr
Hi Candace! We are so happy to hear that your experience has been great so far. We totally respect the four-star rating. It’s smart to wait for those long-term results! We’re confident that as you keep using the firming cream, you’ll love the progress even more.
I’ve been using Bloat Relief for about…
I’ve been using Bloat Relief for about a year now, and I absolutely love it, it helps me so much! I’ve also been using the Hair Serum, and my hair has never looked so soft and healthy before!
22 mei 2025
Review zonder uitnodiging
Antwoord van Thespadr
Hi Eli! It’s wonderful to hear from a long-time fan! We are so glad the product has been such a help to you over the past year. It’s also fantastic that the hair serum is leaving your hair looking its absolute best. Soft, healthy hair is such a great feeling!
My wife and I have been using the hair…
My wife and I have been using the hair care products for the past 6 months, and we’re absolutely loving them. We’ll definitely be ordering more!
23 oktober 2025
Review zonder uitnodiging
Antwoord van Thespadr
Hi Inno! It is so great to hear that both you and your wife have been enjoying the results over the last six months. We love that the product has become a shared favorite in your household, and we look forward to getting your next order out to you!
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