Excellent customer service from The Tank Shop. There was an issue with my order because the wrong tank was supplied. Once the problem was brought to their attention, they dealt with it extremel... Toon meer
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Lees wat reviewers zeggen
Tank quality is excellent, a perfect fit as I had limited room. Everything was all sorted in about ten days from order to shipping. The walls of the tank are at least 5mm think so very strong. Looking... Toon meer
Bedrijf heeft geantwoord
Communication was very poor although the actual service and delivery was very good. I ordered a water tank in a hurry and The Tank Shop had a short lead time on the website. However, when the confirma... Toon meer
Bedrijf heeft geantwoord
Called to ask for advise and sounded like the woman was in bed. Called again to make an order and ask advise, Julie was very vague and actually gave the wrong advise. Consequently the wrong item was... Toon meer
Bedrijfsgegevens
- Plastic productenleverancier
- ook in
- Leverancier van machines voor oliewinning
- Verwarmingsapparatuur leverancier
Geschreven door het bedrijf
The people behind The Tank Shop have over 20 years experience selling tanks online and have built a reputation for value and honest advice. We are proud of our track record and only work with the best manufacturers in the UK & Germany, so you can be sure everything we sell is top quality. There are many online stores around but The Tank Shop is the best! Our goal is to provide the best customer service possible. To this end we contact each and every customer after they have ordered online and go through the delivery process and the next steps in getting your tanks direct to you.
Contactgegevens
61 Bridge Street, HR5 3DJ, Kington, Verenigd Koninkrijk
- 01544 723013
- hello@thetankshop.co.uk
- thetankshop.co.uk
4,1
Goed
155 reviews
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Antwoord van The Tank Shop Ltd
So pleased to hear you that you were pleased with our service. Please spread the word!
Antwoord van The Tank Shop Ltd
Thanks for your fantastic review :)
Antwoord van The Tank Shop Ltd
Thanks for your brilliant review :)
This company is amazing
This company is amazing. Julie have been very helpful. She is very professional and have excellent customer service. Despite me changing my delivery address and order few times she patiently dealt with me. Thank you for all your help
1 oktober 2021
Review zonder uitnodiging
Antwoord van The Tank Shop Ltd
Thanks for your wonderful review Enes. It has been my pleasure to help you with your order. We wish you all the best of luck with your new business venture.
Really excellent reliable company
Great quality product, website gave all the information I could ask for & easy ordering. Kept well informed of progress from the moment I made the order to delivery. Excellent service by delivery driver, keeping in touch en-route & very helpful at delivery of the tank. 10 out of 10 from beginning to end of process.
30 september 2021
Antwoord van The Tank Shop Ltd
Thank you for leaving us such a fantastic review. We love to hear these great experiences.
Really helpful company, great delivery as well.
Really helpful company and the delivery driver was excellent as well, managing to unload a very heavy tank on a steep hill with no problems at all.
27 september 2021
Antwoord van The Tank Shop Ltd
Thank you for taking the time to leave us a fantastic review. We really do appreciate it.
Recommended
Ordered a new tank as ours split, had it within a few days of ordering and was before the time given - definitely recommend
23 september 2021
Antwoord van The Tank Shop Ltd
Thank you for your fabulous review. We are very pleased to hear that you would recommend us; its what we strive for.
Pump tank arrived in good time
Tank and pump arrived in good time and within stated delivery. Kept up to date via text and email. However when we came to install the tank & pump the installer noticed that the float switch float had snapped on the pump prior to delivery as no sign of it in the packaging. (Also it was strange that the pump had been delivered on the outside of the tank rather than being more protected on the inside??) We contacted The Tank Shop and a lady called Julie was ever so helpful. With her help we sent photos and it was arranged for a replacement pump to be sent out - this was received promptly and all working perfectly now. Thank you!
29 augustus 2021
Spot on just what I was looking for !
24 mei 2021
Antwoord van The Tank Shop Ltd
Great! Thanks for your fabulous feedback!
Excellent service
Excellent service, great product. Communication was good, delivery driver was fantastic and really helpful.
21 mei 2021
Antwoord van The Tank Shop Ltd
Fantastic news. Thanks for leaving us such a great review.
Correct product delivered on time 👍
10 mei 2021
Antwoord van The Tank Shop Ltd
Thanks for your super review.
Good service and good product
4 mei 2021
Antwoord van The Tank Shop Ltd
Thanks for your excellent 5 star review Bob. Really appreciate your response.
Disappointed
Called to ask for advise and sounded like the woman was in bed.
Called again to make an order and ask advise, Julie was very vague and actually gave the wrong advise. Consequently the wrong item was ordered, hence now trying to shop around to make it right as the part is specialist.
On delivery the delivery man was very rude, didn't want to drive any further to drop the tank off, refused to communicate or even get out of the van. When he did he acted like a child who had been made to do something he didn't want to. Very disappointing
9 april 2021
Review zonder uitnodiging
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