Thetekko Reviews 

It was super easy to order from Tekko. Shipping took less than a week to receive. Brings me back to my childhood!

It’s a great system and set up. It’s every persons dream to own one of these to be entertained for hours.

It came on time. Most of the games work with no tweaking. I can remove games that don't work or I don't like.

I've ordered a couple of Tekko Ones for Christmas presents, so I haven't done anything with them except for charging them. However, upon receiving the handhelds, I decided I would get the stick for myself. The stick hasn't arrived yet, but I'll have a better idea of how that's going once I've set it up. I've got a 47" TV as a monitor on my PC, so that should work well.

How does one put a rating on getting their childhood back in one device? Shipping was a little lengthy but smooth overall (oversees). When it arrived I was overwhelmed with the amount of games to look through (We ordered the 40k). Games I had forgotten existed scooted across my screen. Hours and hours of childhood memories flooded my mind. I spent the first couple of ours not playing but reminiscing on memories with my partner. I had heard stories from him I've never heard before. We ordered the USB with 2 controllers. We had a perfect night together reliving the glory days with smiles across our faces laughing until we hurt. I cant recommend this enough. Looking to get the handheld next.

Still waiting for the product but at least I can track it and see where it is or how long it’s going to take to get to me.

Easy to order, many different options. Shipping was a little bit slow, but otherwise it's totally worth it! All the amazing nostalgic games in one place! What could be better than that? 10/10

I like that my order arrived earlier than expected and that it came with a case as well as extra screen protectors.

Super easy ordering process & tracking as well. Cannot wait to receive mine!! Excellent value in a handheld gaming device with a practically infinite amount of games.

Excellent experience. The ordering process was easy. The tracking was great. I always new exactly where my package was. The product is great so far. We have not used it too much, but it feels sturdy. It is a good size - small enough to be very portable, but large enough to be held comfortably.

Very happy with my experience and the product

Ordering was easy, email updates for tracking were spot on! I could not be happier with the entire process!

Even though the product has not arrived yet, the presentation of theor product and the website was user friendly. The emails I have received with tracking package is up to date and informative. I really look forward to using their product to the fullest and am excited to receive it.

I purchased two products from Tekko and initially had no problem with the company. The issue started when I tried to use their published return policy.

Tekko’s Refund & Resolution Policy stated that customers had 90 days from delivery to return an item for a full refund, including for change of mind or preference changes, and even said “No questions asked.”

When I requested a return, I was first told that refunds could only be processed for products that were faulty. After I pointed out their own published policy, I was offered a 30% refund to keep the product, then a 50% refund to keep it.

When I continued requesting a full return and refund, I was eventually given a return address in the Philippines and told that I would be responsible for the international return shipping. I could not find anything in the refund policy I was shown at the time of purchase disclosing that customers using the advertised 90-day return policy would have to pay international return shipping to the Philippines.

I financed the purchases through Affirm and disputed both transactions. One dispute was resolved in my favor and refunded. The Tekko One dispute was not; Affirm stated that there was insufficient evidence from the customer and/or merchant. I paid off that remaining balance, and I am still seeking to return the Tekko One for the $114.86 refund.

My biggest issue is not simply that I changed my mind about a product. It is that the return process I actually encountered was very different from the straightforward “90 days,” “full refund,” and “no questions asked” policy that was advertised.

I would strongly recommend that anyone considering purchasing from Tekko read and save a copy of the refund policy before ordering and be aware that my return instructions required shipping the product internationally at my expense.

This website is a scam. They steal your card info and cancel your order

Ordered their only product (which is not worth almost 70€ at all), their own refund policy states that "a full refund is avaliable - including change of mind or preference changes (within 90 days of delivery)" yet, when I asked for a full refund and help returning the items, I was told refunds are only for damaged or not working items.