The Tilers Hub Reviews 

412
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had an excellent experience with The Tilers Hub. The website was easy to use, and placing my order online was quick and straightforward. The prices offered great value for money, and communication t... Toon meer

Beoordeeld met 4 van de 5 sterren

Smooth delivery and on schedule as promised. Good advice provided over the phone relating to product purchased.

Beoordeeld met 5 van de 5 sterren

The staff are really friendly and professional, we collected quite a lot of bags of tile adhesive and they helped to load it all for us. The quality of the stuff is also very good. We still need some... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a fairly large amount of cement board and fixings and adhesive from the tilers hub. It was a fair price and delivered extremely well packaged, by a great delivery company. All in all a ver... Toon meer

Bedrijfsgegevens

  1. Tegelwinkel

Geschreven door het bedrijf

Welcome to Tilers Hub on Trustpilot! We specialise exclusively in providing top-notch tiling materials, and our dedication to quality and service sets us apart. At Tilers Hub, we recognise the critical role that high-quality materials play in the success of any tiling project. Whether you're a seasoned professional or a passionate DIY enthusiast, our extensive range of premium tiling supplies is tailored to meet your specific needs.

Free Delivery

Free Delivery on Orders Over £500

Get free delivery on a all orders over £500 ex vat.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

412 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(412)

82 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

I ordered tiling trim and everyone had…

I ordered tiling trim and everyone had arrived bent and damaged

31 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your feedback. We're sorry to hear that you had an issue with your order. We always encourage customers to reach out if something isn’t right, as we’re happy to help resolve any concerns.

After speaking with you, we understand that the products were used before we had the chance to assist, which unfortunately limited our ability to offer a solution. We take pride in providing high-quality products and excellent service, so if you ever have any concerns in the future, please don’t hesitate to contact us—we’re always happy to help.

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Super fast delivery and the best price…

Super fast delivery and the best price on the market well done thank you very much

30 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your fantastic review! We're delighted to hear that you were happy with our speedy delivery and competitive pricing. Your support means a lot to us, and we truly appreciate your kind words.

If you ever need anything else, we’ll be more than happy to help. Thanks again!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Super quick delivery and great prices

Super quick delivery and great prices

28 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your review! We're thrilled to hear you were pleased with our speedy delivery and competitive prices. We appreciate your support and look forward to helping you again in the future!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, easy to use website, great range of grouts and great quality.

27 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your fantastic review! We're delighted to hear you found our delivery prompt, our website easy to use, and our grout selection top quality. We appreciate your support and look forward to serving you again!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

First choice for tiling accessories

Easy to order, good range of products at a good price and the delivery on the day you request.

24 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your great review! We're glad you found ordering easy and appreciated our product range, competitive prices, and reliable delivery service. Your feedback means a lot to us, and we look forward to helping you again in the future!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Large range of tiling products

Large range of tiling products, plus fast, trouble-free overnight delivery. Very pleased punter!

15 januari 2025
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Antwoord van The Tilers Hub

Hi,

Thank you for your fantastic review! We're delighted to hear you were happy with our wide range of tiling products and speedy, hassle-free delivery. It’s great to know we’ve got a satisfied customer! Looking forward to helping you again.

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Quick delivery and very pleased with…

Quick delivery and very pleased with there service.

9 december 2024
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Antwoord van The Tilers Hub

Hi,

Thank you for your kind review! We're glad to hear you were happy with our quick delivery and service. We appreciate your support and look forward to helping you again in the future!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your review! We're pleased to hear you were happy with our prompt dispatch and careful packaging. We appreciate your support and look forward to serving you again!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent Service, they phoned me as they were concered my parcel wouldnt arrive due ot the bad weather, but the package did arrive on time anyway. Just shows a company that cares about its customers.

3 januari 2025
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Antwoord van The Tilers Hub

Hi,

Thank you for your wonderful review! We always strive to go the extra mile for our customers, so it’s great to hear that our team’s proactive approach made a positive impression. We're glad your parcel arrived on time despite the weather, and we truly appreciate your support.

Looking forward to helping you again in the future!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Fast delivery and great product

Fast delivery and great product

3 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your review! We're delighted to hear you were happy with our fast delivery and great product. Your support means a lot to us, and we look forward to serving you again!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Good value

Good value, on-time and exactly what I ordered. The packaging prevented damage to the fragile items and the delivery driver was very helpful. I ordered on-line and it was very simple. I was then updated by phone, which was a nice personal touch.

2 januari 2025
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your fantastic review! We're thrilled to hear that you found our service good value, reliable, and exactly as expected. It’s great to know our packaging kept everything safe and that our delivery team made a positive impression. We also believe in adding a personal touch, so we're glad you appreciated the update.

We truly appreciate your support and look forward to serving you again!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your review! We're glad to hear you were pleased with our pricing and delivery service. Your support means a lot to us, and we look forward to helping you again in the future!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

What the job needed

Product was exactly as described and was a perfect colour match. Despatched promptly and was easy to track

25 november 2024
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Antwoord van The Tilers Hub

Hi,

Thank you for your great review! We're delighted to hear that the product was exactly as described and the perfect colour match. It’s also great to know you found our dispatch process quick and tracking easy. We appreciate your support and look forward to serving you again!

Best regards,
The Tilers Hub

Beoordeeld met 1 van de 5 sterren
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

We’re sorry to hear you were disappointed with your experience. Your order was placed at 8pm on December 20th, after our final collections had already been made for the year. As noted on our website and delivery page, any orders placed after 3pm on December 20th would be processed in the new year due to our Christmas closure.

We always strive to communicate important information clearly to avoid any confusion, and we regret that this wasn’t seen at the time of ordering. If you have any further questions, please don’t hesitate to reach out—we’d be happy to help.

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Definitely recommend!

Fantastic company, quick delivery and great communication! Would definitely recommend.

18 december 2024
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Antwoord van The Tilers Hub

Hi,

Thank you for your fantastic review! We're thrilled to hear you were happy with our quick delivery and great communication. Your recommendation means a lot to us, and we look forward to helping you again in the future!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Purchase of grout

The service was good however the portal
is unfriendly

18 december 2024
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your feedback! We're glad to hear you were happy with our service. We appreciate your comments about the portal and are always looking for ways to improve the user experience. If you have any specific suggestions, we'd love to hear them.

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Great and fast delivery

Great and fast delivery

17 december 2024
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your review! We're delighted to hear you were pleased with our great and fast delivery. We appreciate your support and look forward to serving you again!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Fantastic customer service. Above and Beyond.

If I could give Doug and tilers hub 10 stars I would. The items arrived damaged twice. Doug made it his personal mission to make sure I received what I had ordered. Thank you.

17 december 2024
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Antwoord van The Tilers Hub

Hi,

Wow—thank you for your amazing review! We're sorry to hear you experienced issues with damaged items, but we're so pleased that Doug was able to make things right for you. We truly appreciate your patience and your kind words.

If you ever need anything in the future, we’ll be more than happy to help!

Best regards,
The Tilers Hub

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

17 december 2024
Logo The Tilers Hub

Antwoord van The Tilers Hub

Hi,

Thank you for your kind words! We’re thrilled to hear you had an excellent experience with our customer service. Your support means a lot to us, and we look forward to helping you again in the future.

Best regards,
The Tilers Hub

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