A happy belgian says... I had an issue with my SUP board and, after several phone calls and some back-and-forth communication, the Watersports Centre arranged to send me a new board. I was gen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... Toon meer
Bedrijf heeft geantwoord
George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... Toon meer
Bedrijf heeft geantwoord
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contactgegevens
4A Solent Road, PO143LD, Fareham, Verenigd Koninkrijk
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4,7
Uitstekend
267 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Reputable and trustworthy / online purchase
Found the item (ION Riot harness) online, communication was so prompt (answered all my questions via message), and I have the item less than 24h later. I actually found the business on Facebook and then communicated after by msg and email. Invoiced and paid, updates were so efficient, tracking information and the item (& accessory) all received. Super super happy with the harness, and really the outstanding service, couldn’t fault anything. Reputable and trustworthy business.
9 april 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Thank you so much for your incredibly kind review! We're absolutely delighted to hear that you had such a positive buying experience. It's great to know that everything was smooth, quick, and that you were happy with the final product.
We truly appreciate your support—thank you again!
All the best,
The Watersports Centre Team
Great service guys, first class!
A very personal buying experience where nothing was too much trouble. A pleasure to work with and very knowledgeable about the products. I bought 4 kites and 2 control bars and am delighted with my purchase.
5 maart 2025
Antwoord van The Watersports Centre
Hi James,
Thank you so much for your very kind review. It was a pleasure to be able to assist you with your purchases. We are so pleased that you are all kitted up for some great sessions over the coming seasons!
Thank you so much again and we wish you all the best!
The Watersports Centre Team.
Great value, personal service,
Ordered a kids 4m Ozone (with great discount) they immediately contacted and apologised the colour was not available and offered alternative. Was with me next day along with a lovely personalised message and sticker. Top service, great value. Will use again.
9 februari 2025
Antwoord van The Watersports Centre
Hi Ed,
Thank you so much for taking the time to write this very kind review and for being so understanding with the colour change. We are so pleased to hear that you valued the service that you received.
We hope that your kids love the new kite - it is epic to hear that more young people are getting into the sport we all love!
All the best,
The Watersports Centre Team.
By far the best place for customer…
By far the best place for customer service. This is now the second wetsuit I have bought from The Watersports Centre and their fitting process and attention to detail is second to none. Thanks again guys 👍
20 februari 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Thank you so much for taking the time to write this lovely review. We were so pleased to assist you with finding your newest wetsuit. It was a pleasure to see you again and we look forward to assisting you in the future.
Enjoy your new suit!
All the very best,
The Watersports Centre Team.
Antwoord van The Watersports Centre
Hi Karl,
Thank you so much for this kind review. We were very happy to help and we thank you once again for your patience.
Enjoy your new boots!
All the very best,
The Watersports Centre Team :)
it came perfectly on time ,was really…
it came perfectly on time ,was really nicely wrapped and also had a hand written note too. exceptional service.
20 december 2024
Antwoord van The Watersports Centre
Hi Ollie,
Thank you so much for this very kind review. We are so pleased to hear that you enjoyed your buying experience with us!
Wishing you all the best,
The Watersports Centre Team :)
Personal service
I ordered a Vector vest for windsurfing and although the one I ordered was not in stock, the company was quick to be in touch and offer some alternatives at a reduced price. I received a personal service on the phone, the item was packaged securely and it arrived a day later. I was very pleased with the item and the service that I received.
26 november 2024
Antwoord van The Watersports Centre
Hi Jenny,
Thank you so much for this kind review. Once again we thank you for your understanding regarding the stocking error, and we are so pleased that we managed to resolve this quickly.
Thank you so much again.
All the best,
The Watersports Centre Team.
Antwoord van The Watersports Centre
Hi Alex,
Thank you so much for this review. We are so pleased that the buying experience was quick and easy! We look forward to hopefully being able to assist you in the future.
All the best,
The Watersports Centre Team.
Antwoord van The Watersports Centre
Thank you Glenn, we are so pleased that you enjoyed your buying experience with us!
All the best,
The Watersports Centre Team.
Fast delivery
This is a great shop to deal with, whether online or in person. Product descriptions are accurate, delivery costs sensible and very quick to ship.
28 oktober 2024
Antwoord van The Watersports Centre
Hi Heather,
Thank you so much for this kind review. We are very pleased to hear your thoughts and we look forward to helping with anything in the future.
All the best,
The Watersports Centre Team.
Brilliant Experience
This company have been so brilliant. I’ve ordered two wetsuits on two separate occasions and both times have been brilliant. Their customer service is second to none. Would not hesitate to recommend
27 oktober 2024
Antwoord van The Watersports Centre
Thank you so so much for this lovely review!! We are so pleased to hear that you have always received excellent goods from us, as well as an enjoyable buying experience.
All the best,
The Watersports Centre Team.
Antwoord van The Watersports Centre
Hi Richard,
Thank you so much for this review. We are so pleased that we could assist you!
Wishing you all the best,
The Watersports Centre Team.
Highly experienced in the water sports…
Highly experienced in the water sports business
They gave me expert advice.
(These people know their business!)
Reliable - And great internet delivery
And they actually took the initiative and phoned me to ensure I chose correctly!
I like this sort of business
12 oktober 2024
Antwoord van The Watersports Centre
Hi Simon,
Thank you so much for this review! We are so pleased that you enjoyed your experience with us. We hope that you enjoy your new impact vest and we look forward to hopefully being able to assist you again in the future!
All the best,
The Watersports Centre Team.
Great Service and speedy Delivery
I ordered an impact vest from the watersports centre. The colleague who helped me via the online chat was super helpful with checking stock levels and size guides. They dispatched it the same day and it was delivered the next. Fantastic service!
16 oktober 2024
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Clare,
Thank you so much for your very kind review. We are so pleased that we were able to help and that you received your impact vest quickly!
All the best,
The Watersports Centre Team.
Speed and efficiency
I virtually received my order before placing it! Super speedy delivery and very happy with the products.
3 oktober 2024
Antwoord van The Watersports Centre
This is brilliant to hear! Thank you so much for the great review Nicola.
All the best,
The Watersports Centre Team.
excellent service and communications
What made this order and service particularly good was the excellent communications and updates from The Watersports Centre. There was a slight delay with the order, due to having to ship in from Europe, but I was kept fully informed throughout.
15 september 2024
Antwoord van The Watersports Centre
Thank you so much for your understanding. We are so pleased to hear that you felt the communication was good and that you were fully informed throughout your delivery process.
All the best,
The Watersports Centre Team.
Simply great company to dela with
One of the best companies I have come across. Placed my first order with them last week.
Very helpful advice regarding sizing on the phone and their advice made me change my order size and it arrived and there advice was spot on and a perfect fit.
A couple of glitches with the stock levels on there new website but a call soon confirmed stock and ordered smoothly
Quick delivery arrived next day and nice little thank you note this is how companies should be will definatly use again
25 september 2024
Antwoord van The Watersports Centre
Wow thank you so much for this review. We will continue to try and improve the website and keep things as easy to understand as possible. We were very happy to discuss this on the phone, and we are so pleased that the fit of the vest was just right! Thank you so much for taking the time out of your day to write this very kind review.
All the best,
The Watersports Centre Team.
Great customer service 10/10
Great customer service, after a slight warehousing issue. George sorted the problem immediately and communicated everything perfectly. Highly recommended!
29 augustus 2024
Antwoord van The Watersports Centre
Thank you so much for being so understanding. We are pleased to hear that George was there to help and that you enjoyed the service that you received!
Thank you for the great review!
All the best,
The Watersports Centre Team.
Antwoord van The Watersports Centre
Amazing! Thank you so much :)
All the best,
The Watersports Centre Team.
Really Good service
Really Good service, they are always happy to help with any watersports related questions, and advise on what
products would best suit your needs.
18 augustus 2024
Antwoord van The Watersports Centre
Thank you for this great review. We always enjoy discussing anything watersports and we are so glad to be able to assist!
All the best,
The Watersports Centre Team.
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