A happy belgian says... I had an issue with my SUP board and, after several phone calls and some back-and-forth communication, the Watersports Centre arranged to send me a new board. I was gen... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... Toon meer
Bedrijf heeft geantwoord
George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... Toon meer
Bedrijf heeft geantwoord
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contactgegevens
4A Solent Road, PO143LD, Fareham, Verenigd Koninkrijk
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4,7
Uitstekend
267 reviews
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‘Above and beyond’ customer service
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be swapped out by Tim / his team on the spreader bar prior to delivery to me. Tim kept me informed on progress. I would highly recommend The Watersports Centre!
25 juli 2025
Antwoord van The Watersports Centre
Thank you so much for your very kind review Ross! We are so pleased that you were very happy with the service that you received from Tim - he will be delighted to hear this and we will be sure to pass it onto him today!
All the very best,
The Watersports Centre Team :)
Great service and fast posting of item
Great service and fast posting of item. Thanks for all your help.
30 juli 2025
Antwoord van The Watersports Centre
Hi Jude,
Thank you for your review, this is so great to hear! We really hope the jacket was a hit too!
All the best,
The Watersports Centre Team.
Great service!
Honest reliable company, despite a wetsuit glitch was immediately refunded!
18 juli 2025
Antwoord van The Watersports Centre
Thank you so much for your kind review. Once again we are so sorry for the website glitch, however thank you so much of your understanding.
All the best,
The Watersports Centre Team :)
Top class service from thease guys
Top class service from thease guys , definitely be back soon
21 juli 2025
Antwoord van The Watersports Centre
Thank you so much Gareth, this is so great to hear and we look forward to be able to assist you in the future.
All the very best,
The Watersports Centre Team :)
What a brilliant company
What a brilliant company, I ordered a kite harness from here, it was incorrectly marked as in stock on their website, Tim from the company called me, left a very detailed message explaining the error, gave me many options and explained they were getting more in a week or so, I offered to wait, then about a week later Tim once again contacted me to tell me they had received new stock and mine was being picked and sent out for delivery. No company is perfect and do have issues, but it's how companies deal with those issues which makes the difference, excellent communication, brutally honest customer service, I will definately be using them again in the future.
25 juli 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Matthew,
Thank you so much for this review and for your understanding. We are very sorry again for the stocking issue, however we thank you so much for your patience and understanding.
We really hope that you enjoy your new harness, and we look forward to hopefully being able to assist you in the future!
All the very best,
The Watersports Centre Team
Awesome customer service
The customer service from this team is amazing, I got really helpful advice on an impact vest using the online chat function, helpful info via email, and just had a really instructive chat with George about the F-one SK8 foil I'd ordered.
I wasn't sure if I'd got the right size, and he talked me through all the pros and cons, and matched me up with what he recommended, and not just that, he figured out which stabiliser would suit me best. He also gave me some tips on how to make the transition from the F-one phantom foil I've been using, which would have taken me a lot of trial and error to figure out myself.
I also ordered a boom which I realised I didn't need, I emailed and on a Sunday got a nice reply saying they'd cancel the order and refund the payment.
Highly recommended.
12 juli 2025
Antwoord van The Watersports Centre
Hi Luke,
Honestly, thank you so much for taking the time to write this very kind review. We are so pleased that we were able to assist you and we thank you so much again for your purchase.
We really hope that you are enjoying your F-One setup and progressing nicely!
All the very best,
The Watersports Centre Team :)
Speedy service
9 juli 2025
Antwoord van The Watersports Centre
This is excellent to hear - Thank you so much for your review!
All the very best,
The Watersports Centre Team
Great personal service with prompt…
Great personal service with prompt replies. Couldn’t be more helpful.
A pleasure to deal with.
10 juli 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi David,
Thank you os much for this review. We are so pleased that we were able to assist and we thank you so much for your kind words! We hope to be able to assist again in the future :)
All the very best,
The Watersports Centre Team
Fantastic service and competitive price
Ive been using the watersports centre for years now for all my kitesufing requirements. Ive always found their advice to be great and prices very competitive. Always delivering a great service they are always my go to place for kit
2 juli 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Ross,
Thank you so much for this awesome review! We are so pleased that we have been able to assist you over the years, and we look forward to many more!
All the very best,
The Watersports Centre Team
Very quick delivery
Very quick delivery, easy to navigate website would recommend
24 juni 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Jack,
Thank you so much for your review. It is great to hear that your experience with us was smooth and easy!
All the very best,
The Watersports Centre Team
Great company with excellent customer…
Great company with excellent customer service. Went out of their way to make everything right. Approachable and responsive. Thanks for being amazing. Spot on.
13 juni 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Andy,
This is so great to hear, thank you so much for your very kind review!
We are so pleased that we were able to assist.
All the best,
The Watersports Centre Team :)
Responsive, fast and great value for money.
I spoke with Tim about a 2024 wingfoil wing (I’m writing this in 2025) and he was really responsive, he price matched the wing to another provide and I once I paid he had the wing with my by noon the next day.
Excellent service and I’ll be shopping with these guys again.
Thanks guys!
16 juni 2025
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Harry,
Thank you so much for your kind review! We are so pleased to hear that Tim was helpful and responsive, he will be delighted to hear this!
All the best,
The Watersports Centre Team
Good price and quick delivery
8 juni 2025
Antwoord van The Watersports Centre
Hi Peter,
This is so great to hear! Thank you for this review, we really appreciate it.
All the best,
The Watersports Centre Team :)
Excellent and flexible support during…
Excellent and flexible support during the purchasing
7 juni 2025
Antwoord van The Watersports Centre
Thank you for this review, we are so pleased that we were able to assist you during the purchase process!
Wishing you all the best,
The Watersports Centre Team :)
Excellent service.
3 juni 2025
Antwoord van The Watersports Centre
Hi Richard,
Thank you so much for your review - we are so pleased you enjoyed your experience with us!
All the best,
The Watersports Centre
Great product and super fast delivery
2 juni 2025
Antwoord van The Watersports Centre
Hi Tony,
We are so pleased to hear that delivery was quick and that you are pleased with your new product! Enjoy - and thank you again for the kind review.
All the best,
The Watersports Centre Team :)
Good people to do business with
Very friendly. Didn't have stock of what we wanted but offered a great deal on an alternative
24 mei 2025
Antwoord van The Watersports Centre
Hi David,
Thank you so much for your review, and for your understanding regarding the stocking issue. We are so pleased that we were able to resolve the issue and that you are pleased with the alternative product!
All the best,
The Watersports Centre Team.
Antwoord van The Watersports Centre
Thank you so much!
We're so pleased to hear that everything was quick and easy for you.
All the best,
The Watersports Centre Team
Antwoord van The Watersports Centre
This is all so great to hear! Thank you so much for your review.
All the best,
The Watersports Centre Team
Antwoord van The Watersports Centre
We’re so glad to hear that our responses were quick and that you had a great buying experience!
It’s always a pleasure to help, and we’re pleased we could assist you.
Thanks again for your kind words!
All the best,
The Watersports Centre Team.
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