A happy belgian says... I had an issue with my SUP board and, after several phone calls and some back-and-forth communication, the Watersports Centre arranged to send me a new board. I was gen... Toon meer
Bedrijf heeft geantwoord
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I needed a wetsuit for my daughter who is 6’2” and tried the usual outlets in person and online-hopeless! Then I found the Watersports Centre which is literally around the corner from where I live. Ge... Toon meer
Bedrijf heeft geantwoord
George, Em & Tim were super helpful in answering the questions I had about buying my wing. I felt assured that I was going to be happy with my purchase and I absolutely have been! I swung by the sh... Toon meer
Bedrijf heeft geantwoord
Tim at the water sports centre went out of his way to complete an order for me; arranging for alternative hooks that I wanted on a Mystic harness to be supplied by the manufacturer. These had to be sw... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Watersports Centre - For all of your kitesurfing, SUP and winging needs.
Contactgegevens
4A Solent Road, PO143LD, Fareham, Verenigd Koninkrijk
- 07542835125
- accounts@thewatersportscentre.com
- thewatersportscentre.com
4,7
Uitstekend
267 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Amazing customer service
Amazing customer service. Super speedy delivery.
Fantastic wetsuit.
Thank you
5 november 2023
Antwoord van The Watersports Centre
Hi Sarah,
Thank you for this very kind review! It was a pleasure to assist you with this purchase and we are so pleased that the suit was a hit!
All the best,
The Watersports Centre Team.
Great experience!
Great experience. Very friendly and helpful staff! Will definitely be back.
14 oktober 2023
Antwoord van The Watersports Centre
Thank you for this very kind review! We are so pleased that we could help and we look forward to meeting you again!
Thank you for the help!!!
9 oktober 2023
Antwoord van The Watersports Centre
Always happy to help Paddy! Thank you for choosing The Watersports Centre again! :)
New wet suit purchase
I was in the market for a new wetsuit and wa ted to get it right as spending quite a bit on it. Emily went out of her way to explain all the pro and cons of the models appropriate to me. Called me back sent me and email with options and we talked sizing to try and mail this… placed my order it arrived next day , it fitted well and am really pleased with the product… would defiantly go back to them again for anything else I need.
28 september 2023
Antwoord van The Watersports Centre
Hi Matthew,
This is so great to hear. Thank you for taking the time to write this review. We are so pleased to hear that you received the service that you needed and of course the best bit - the suit fitted well which is great news!
Thank you again and we look forward to welcoming you back again.
All the best,
The Watersports Centre.
Great service
28 september 2023
Antwoord van The Watersports Centre
This is great to hear, thank you! :)
All the best,
The Watersports Centre.
Delivery was exactly as promised and it…
Delivery was exactly as promised and it was a real pleasure do deal with this company.
18 september 2023
Antwoord van The Watersports Centre
Hi Victor, thank you very much for this kind review. We are so pleased that you enjoyed your experience with us. We hope that you have lots of excellent wingfoiling sessions ahead!
All the best,
The Watersports Centre Team.
Great Service
Bought the board Sunday, arrived Tuesday, really quick delivery. But no footpads, emailed and got a response straight away explaining why and they arrived next day. Fabulous service, will use again. Thanks
23 september 2023
Antwoord van The Watersports Centre
Thank you so much for leaving this very kind review. We are so pleased that we were able to resolve the issue of missing pads quickly! Now it's time to enjoy your great new board!
All the best,
The Watersports Centre Team.
super helpful with advice on the phone…
super helpful with advice on the phone on what to buy, all delivered super quickly
19 september 2023
Antwoord van The Watersports Centre
Thank you for this very kind review, we are so pleased that we could chat things through on the phone and that your order arrived swiftly!
Thank you again, The Watersports Centre.
Really good price very fast service
12 september 2023
Antwoord van The Watersports Centre
Thank you for this review! We are so pleased to hear that your product arrived quickly and that you were pleased with your experience!
Thank you again, The Watersports Centre.
I rang up to ask about a product
I rang up to ask about a product. The first person I spoke to was amazing and she passed me to Will, one of the instructors, and he too was amazing - great advice!
many thanks
5 september 2023
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hi Charles,
Thank you so much for this very kind review! We are so pleased that we could assist you. Good luck with more foiling fun!
All the very best, The Watersports Centre Team.
Great advice and price
12 augustus 2023
Antwoord van The Watersports Centre
Hi Dion, thank you for this great review. We are really glad that you found the right suit for you!
All the best,
The Watersports Centre Team :)
Ordered online
Ordered online, slight stock issue but dealt with fast and well by Emily, offered full refund or a slight upgrade cheaper as a sorry.
Went with the upgrade after great advice about the fit and slip prevention.
Will happily buy again and again
4 augustus 2023
Antwoord van The Watersports Centre
Hi Tom!
Thank you so much for being so understanding, and we are so pleased that you have ended up with such a great harness option!
We wish you epic future sessions and thank you so much for this review, we really appreciate it!
All the best,
The Watersports Centre Team :)
The service was excellent
The service was excellent, very friendly people. Finally I was able to test my new bar. The perfect fitting product for me, as a woman, which i found and figured out with the caring support of the staff of the watersports centre!
Thank you so much!
1 augustus 2023
Review zonder uitnodiging
Antwoord van The Watersports Centre
This is so great to hear. Thank you for a very kind review and we are so pleased that you were able to find the right product for you!
Thank you again for choosing us and leaving a great review.
All the best,
The Watersports Centre Team.
Delivery was quick and efficient
Delivery was quick and efficient. One item out of stock was replaced with an upgraded item without any fuss.
27 juli 2023
Antwoord van The Watersports Centre
Hi John, thank you for taking the time to write this review! We are really pleased that we could resolve the issue for you and that you were happy with your service and product!
All the best,
The Watersports Centre Team.
Ordered V5 upgrades for my Ozone Bars
Ordered V5 upgrades for my Ozone Bars, they ordered and fitted for free!
A great family company exceptional customer service as always!
Happy Customer!
29 juli 2023
Review zonder uitnodiging
Antwoord van The Watersports Centre
Hello Rich,
Your bars look as good as new again, we are very pleased that we could fit your new upgrades. As always we thank you for taking the time to write a very kind review, we appreciate it!
All the best,
Emily & The Watersports Centre Team.
Great team and great service!
17 juli 2023
Antwoord van The Watersports Centre
Thank you for this very kind review, we are so pleased to hear that you enjoyed your experience with us!
All the best,
The Watersports Centre Team :)
Placed order as needed it before going…
Placed order as needed it before going on holiday. Gave them a ring and it turned up the next day.
15 juli 2023
Antwoord van The Watersports Centre
Hi Trevor, we are very pleased to hear that your parcel arrived in good time ready for your holiday! Thank you for leaving us a great review we really appreciate it!
All the best,
The Watersports Centre Team.
Flexible Solutions
Following a certain item being unavailable for next day the team phoned me, I was greeted by a very polite, congenial and friendly staff member called Emily, she laid out the issue and offered alternatives whilst providing guidance and in store observations aided by a colleague George (was even sent photos to avoid an internet search.) I think ultimately I ended up with a better product due to the interaction and valued the error for having the opportunity to meet them. And thus, this weekend I was able to go kiting thanks to the service. I will definitely now use their shop as a go to and wouldn’t hesitate to call them with any questions. Top people, service and product. Thanks again.
11 juli 2023
Antwoord van The Watersports Centre
Thank you so much for this very kind review! We are so pleased that we could discuss all of your options. We are also really pleased that we feel your final choice was a great choice and it was a pleasure to assist you. Once again thank you for your patience and thank you for your very kind review!
All the best, The Watersports Centre Team.
I had again 100% positive experience…
I had again 100% positive experience and great communication with these guys, I will definitely buy from this shop in future 🤙
1 juli 2023
Antwoord van The Watersports Centre
Thank you so much for another very kind review! We are so pleased to hear that you have enjoyed your experience with us again.
All the best,
The Watersports Centre Team :)
Friendly, great service and sound advice!
Friendly, enthusiastic bunch who helped make the experience great! Very knowledgeable and gave great advice. The learning was excellent and I really enjoyed the feeling of whizzing along on a sup with a wing! Really couldn’t have asked for more from the indoor the centre and shop. Very pleased with the great service!
7 juli 2023
Antwoord van The Watersports Centre
Thank you so much for this lovely review! We are so pleased that you have enjoyed your experience with us Garry! It is always a pleasure to assist people with their first wingfoiling purchases and we are glad that you are happy with your new setup!
All the best,
The Watersports Centre Team :)
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