The Willoughby Book Club Reviews 

560
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

The best present I have ever bought anyone bar none - the choices are incredible. Sensitive, informed, captivating. It’s the high point of my 12 year old’s month. Cannot recommend highly enough.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

My book was delivered a week later than I expected with no explanation. I did send an Email to you querying delivery and received no reply.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have now received over 25 books from Willoughby over a three-year period, and only once was I sent a book I had already read. After a quick phone call, a replacement was sent immediately. There... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Media en uitgeverijen

Geschreven door het bedrijf

An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

560 reviews

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4,6

Alle reviews

(560)

40 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Two lovely bundles of books!

I have just received two boxes of books: a crime bundle and a fiction bundle. They have arrived quickly and have been carefully and beautifully packaged. These are perfect gifts for two sets of book loving people. Thank you so much!

23 november 2022
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Antwoord van The Willoughby Book Club

Thanks so much for taking the time to leave us a review, and thank you for your order! I hope your giftees love them, we're wishing them many happy hours of reading.

Beoordeeld met 5 van de 5 sterren

Wonderful Willoughby!

I have bought several subscriptions over the past few years for my great-grandchildren's birthday and christmas presents. They have been wonderfully successful and I shall continue to give them subscriptions in the future. I shall also buy Willoughby subscriptions for other Christmas gifts. I can't think of anything better way to give presents that go on and on. PATRICIA ISAACS

7 september 2022
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Antwoord van The Willoughby Book Club

Hi Patricia,
Thank you so much for your lovely words!
I'm so pleased that the subscriptions have been well received, it's been a pleasure for us to select books for your great-grandchildren. Thank you so much for shopping with us.

Beoordeeld met 2 van de 5 sterren

I am sad to leave a 2 star review but…

I am sad to leave a 2 star review but the person who received the books has only read 1 out of the 6 sent. The books were received in timely fashion, with good comms to let us know when they were on their way. Each book was beautifully presented and pristine. But the person who received them said they started each book but didn't enjoy them at all. Only finished one so it ended up being a waste of money.

5 augustus 2022
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Antwoord van The Willoughby Book Club

Hi, I am so sorry to hear that your gift recipient didn't enjoy their books. We encourage subscribers to get in touch at any point during their subscription so we can adjust their reading preferences and change the type of books we send- we want all readers to enjoy their books and we're always happy to send replacement titles.

Beoordeeld met 5 van de 5 sterren

Our foster children have been receiving…

Our foster children have been receiving books each month, from school and ourselves. The book club have sent new books out straight away when I have called to explain some books are to difficult for our children because of their disabilities. The service is brilliant and the children look forward to them arriving and have co-ordinated them to come together, regardless them being from us or their different school. Thank you looking towards more new books arriving.

5 augustus 2022
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Antwoord van The Willoughby Book Club

Thanks so much for your lovely words!
I'm so happy to hear that your foster children are enjoying their books, we love selecting them!

Beoordeeld met 5 van de 5 sterren

What a gift!

I have loved receiving a book every month. I had my subscription as a gift, and as my first has come to close I have received a another as a gift. I have received a great range of books based on the answers I gave when setting up the subscription, not all are books l would have even looked at had I gone to a shop to buy them. My daughter has just started a children's 3 month subscription and is already well into her first book.
I am so pleased someone thought this would be a good gift as the were correct.

5 augustus 2022
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Antwoord van The Willoughby Book Club

Thanks so much for your lovely review! I'm so glad you enjoyed your gift, we love selecting the books we send, so it's fantastic to hear they've been enjoyed.

Beoordeeld met 5 van de 5 sterren

Very happy to give a five star review

It is a pleasure to give a five star review. My subscription was a gift from my family and it was like having a present from them every few weeks. Each book I have truly enjoyed, some more than others, but they were obviously carefully curated to match my very fussy reading interests and I appreciate that. Like some others, I was rather surprised to see the prices appear when I first logged in, but even so I do not know what my family paid. And they know it was worth it anyway. Many thanks

11 juli 2022
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Antwoord van The Willoughby Book Club

Thank you so much for your kind words and helpful feedback. I'm so pleased we sent some titles you really enjoyed.
I'm working on removing the redemption prices at the moment, it's really useful to hear this from you.

Beoordeeld met 5 van de 5 sterren

I bought this for our grandson’s 1st…

I bought this for our grandson’s 1st birthday. Lovely selection, good to see him open the book every month. Just sad it has come to an end. Well done. Thank you.

11 juli 2022
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Antwoord van The Willoughby Book Club

Thanks so much for the review, I'm so delighted to hear that your grandson loved opening his parcels. Thank you for choosing us as a gift!

Beoordeeld met 1 van de 5 sterren

Very disappointing

Very disappointing - essentially paid about £45 for a 3 month subscription. The three books sent could be bought on Amazon for prices ranging from £3 to £6. The curation appears to be a questionnaire the recipient fills in - to access this the recipient sees the cost of the gift. Seems to me as if get sent the cheapest books available that are collecting dust in a warehouse somewhere so appears a rip off. After receiving the first book ‘ The Winker’ - worth looking up - gives an idea of the calibre of books sent - I sent an email via Not On The Highstreet as this is where the ‘gift’ was purchased. I have never received a reply to this email. I would therefore not purchase from this company again - indeed after the initial embarrassment, it became a standing joke and caused bemusement wondering how bad the next book was going to be.

9 mei 2022
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Antwoord van The Willoughby Book Club

Hi Pam,
Thanks so much for taking the time to review your subscription. Please let me know the order number of your gift and I'll be able to look into this more thoroughly for you.
I'm so sorry you felt this way about your gift: had you contacted us during the course of the subscription we'd have worked with you to resolve any issues straight away. Reading is always subjective so not all our selections are right for every recipient, but we'll always send replacement titles when we get it wrong.

Beoordeeld met 1 van de 5 sterren

Disappointing

Disappointing. The sales blurb indicated that books would be tailored to the child’s interests and on that basis I subscribed. Instead of a focus on STEM, as specified by me, my grandson was sent fiction (such as Aesop). I wasn’t impressed either by the poor quality workbook that he received.

26 april 2022
Review zonder uitnodiging
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Antwoord van The Willoughby Book Club

Thank you so much for your review. I am so sorry to hear that you were disappointed with your grandson's subscription. As per our website, we always suggest that recipients get in touch if the books we send are unsuitable in order that we can rectify this.

Beoordeeld met 5 van de 5 sterren

I treat myself to a book subscription…

I treat myself to a book subscription the books chosen are brilliant I always look forward to what has been chosen for me some if the books I would never normally read and it has opened up new author to try in the future well worth the money

8 april 2022
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Antwoord van The Willoughby Book Club

Thanks so much for your review! I'm so pleased you are enjoying your subscription.

Beoordeeld met 5 van de 5 sterren

The perfect gift!

I bought a year's subscription for my partner's 40th birthday as he is notoriously difficult to buy for. I was slightly apprehensive as although he loves reading (and gets through a lot of books!!) he can be quite fussy when it comes to genre. I can happily say that every single book that Willoughby chose were utterly spot on - he has read every one of them with relish, despite some not being ones he would have chosen himself. Each book was completely different and ones he'd not already read (which can be a challenge in itself) and he honestly looked forward to receiving a new one each month. I would 100% recommend Willoughby to both seasoned readers and more reluctant ones - there is definitely something for everybody.

8 februari 2022
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Antwoord van The Willoughby Book Club

Thank you so much for your lovely review!
I'm so glad to hear your partner enjoyed his gift, it was a privilege to select books for him.

Beoordeeld met 5 van de 5 sterren

It has been a great reading experience.

My son bought me a year's subscription and it was the best present! It has been such a pleasure to receive a book through the letterbox every month for the last year. It has been a gift every few weeks that's brought great pleasure.
I received one book that I had already read and when I contacted the team to let them know, they immediately sent me a replacement. I let them know the other books I had on my shelf so I got no more duplicates. That gave them an idea of my taste and they used it to help choose great books. The Willoughby selectors have been outstanding, choosing a range of books of great quality and variety. I've been so excited each month to see what they have chosen for me, based on what I like to read. They have introduced me to a variety of authors, genres and styles. It has been a great experience. I would really recommend it. My last book has just arrived.

7 februari 2022
Review zonder uitnodiging
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Antwoord van The Willoughby Book Club

Hi Maria, Thank you so much for taking the time to write your lovely review! We really appreciate it and I have shared it with the team. I hope you get some time to read your latest book, and maybe we will see you again in the future! Happy Reading, Team WBC

Beoordeeld met 5 van de 5 sterren

Gifted 12 month subscription

I was gifted a 12 month subscription for my 50th birthday. I was excited to see what my monthly book delivery would be and I was never disappointed. Not going to lie, I haven’t quite made my way through them all yet, I was a bit of a spender during lockdown and have an awful lot of books “to be read”. But they all look a good read.
I was given the option to choose the genre I received which is also a good idea, my friend didn’t want to choose for me
Highly recommended and excellent service.

12 januari 2022
Review zonder uitnodiging
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Antwoord van The Willoughby Book Club

Hi Sarah, Thank you so much for taking the tie to leave this review, we really appreciate it!
We are so glad to hear you enjoyed your Willoughby subscription, we love what we do so it means a lot to us know that our subscribers have had a positive experience

Beoordeeld met 5 van de 5 sterren

Truly wonderful.

I was bought a subscription as a birthday present and I must say it was one of the best I've had. The books I've received have all been really good with writers I didn't know. I found this very interesting and the books have all been really good. It's nice to read different authors. I would definitely recommend a subscription either for yourself or as a present.

11 januari 2022
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Antwoord van The Willoughby Book Club

I'm so pleased to hear that you enjoyed your subscription!

Beoordeeld met 5 van de 5 sterren

A chance discovery

I found Willoughby Book Club by accident while looking for a suitable present for my partner on Google. The subscription I purchased for them has been a total success, in my partner's words "the best present I could have given" - consequently I've renewed for a further year. Well done and thank you Willoughby for coming up with such a great idea and providing a wonderful service.

11 januari 2022
Review zonder uitnodiging
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Antwoord van The Willoughby Book Club

Thanks so much for this lovely feedback! I'm so glad your partner loved their gift, we'll look forward to selecting some more good reads for them!

Beoordeeld met 5 van de 5 sterren

excellent service

excellent service. all books sent matched my 'likes' 3 were 5 star, 6, 4 star and 3, 2 star. I think this is very good bearing mind how different peoples tastes are. The subscription made a great present

12 december 2021
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Antwoord van The Willoughby Book Club

Hi Colin, Thank you for taking the time to write this review, we all really appreciate it!
I'm so glad you enjoyed your experience with The Willoughby Book Club. Best wishes, Team WBC

Beoordeeld met 5 van de 5 sterren

Boys’ own stories

I’ve bought subscriptions for my grandsons for a number of years now - they all love the books and the whole business of them arriving every month! Thanks for a great service .

6 december 2021
Review zonder uitnodiging
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Antwoord van The Willoughby Book Club

Hi Wendy, thank you so much for taking the time to leave a review, it's very much appreciated!
I'm so glad to hear your grandsons have enjoyed their books from The Willoughby Book Club, I hope we play a role in their continuing love for books over the years.

Best wishes,

Danielle Rowley

Beoordeeld met 5 van de 5 sterren

Fab self-gifting

This was a perfect gift to myself. I've been a subscriber for a year now and I've found some great authors and books that I probably would not have discovered myself. Two books were just ok, but there have been many that have become favourites.
I've had such a mix of genres & characters including a fun South Korean assassin, a very realistic post WWIII dystopian racial novel, a haunting colonial sci-fi spy, classic crime thrillers, curious circus people & mermaids and a Victorian-style gothic mystery. My MIL has also enjoyed many of these.
For those who have said that this is not a curated service or that the selections are poor, I can only assume that you did not provide enough information as to your reading preferences or have very specific reading tastes.
I've just renewed for another 6 months.

26 november 2021
Review zonder uitnodiging
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Antwoord van The Willoughby Book Club

Hi Louise, thank you so much for taking the time to write this review, we really appreciate it!
We are so glad to hear you and your MIL have enjoyed your books from Willoughby, we love what we do and it means the world to us when we get feedback such as yours :)
We always welcome subscribers getting in touch and will strive to do our best, so it's heart-warming to hear your words.
Best wishes,
Danielle Rowley,
The Willoughby Book Club

Beoordeeld met 5 van de 5 sterren

I’ve loved reading every book that has…

I’ve loved reading every book that has been sent during this last year. I’ve discovered new authors , and bought other books by several of them.
Every month has brought a new treat.
I couldn’t have made better choices myself.

9 oktober 2021
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Antwoord van The Willoughby Book Club

Thanks so much for your lovely review!
It's been a privilege to choose books for you, and I'm delighted to hear you enjoyed them.

Beoordeeld met 5 van de 5 sterren

Like getting a gift

Loved my first book , and its quite exciting received the next book , even though I'm 76 !! It was a really good read too , now excited for the third one !

16 september 2021
Review zonder uitnodiging

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