I wish i can give them a ZERO worst company to deal with App doesn't work at all had so many issues with the app resetting password and no one is able to help from their customer service all the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Of course we paid enough to protect our home, but considering how it becomes necessary to find a good security solution, as the law is not always on your side. This company has a proven track record a... Toon meer
Bedrijf heeft geantwoord
Excellent system, easy to install. I was a bit intimidated at first, but fears quickly subsided. Had everything (5 window/door sensors, smoke alarm, flood sensor, doorbell camera, two outdoor motion... Toon meer
Bedrijf heeft geantwoord
Was looking for an app controlled wireless system with reasonable monitoring rates. A friend referred me to ThinkPro. After some comparison shopping, I gave them a call. Responsive, fast, no nonsense... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Think Protection, we believe security should be easy, affordable, and accessible to everyone. That’s why we offer the most advanced home alarm systems at the lowest price in the industry.
Contactgegevens
700-5775 Yonge Street, M2M4J1, North York, Canada
- (855) 768-4465
- customerservice@thinkprotection.com
- thinkprotection.com
3,9
Goed
946 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Think Protection
Thank you for taking time out to review us - we appreciate all feedback
Home security.
Installation was quick and easy. Programming with the assistance of the monitoring staff was completed in a timely manner. Was great as it gavel you a breakdown of how the system works.
21 oktober 2023
Equipment came on time and is working…
Equipment came on time and is working well.
Thanks
5 oktober 2023
Think Protection provides a great product and service
Think Protection was very helpful when we needed to relocate and set up a new system.
They are always available to answer any questions or fix any issues.
They are very quick to respond to any alarms and contact you immediately.
They have great pricing and highly recommend.
6 september 2023
Antwoord van Think Protection
Glad to hear you had an easy experience and welcome to thinkpro!
Very Pleased
Pretty pleased so far. Set up was relatively easy, tech support guy that helped me set everything up was awesome, walked me through the whole thing.
5 september 2023
Antwoord van Think Protection
Thank you for sharing your experience and welcome to thinkpro!
Antwoord van Think Protection
Evening,
Thank you for taking the time to share your thoughts.
Follow up was great
Follow up was great. Called me when they said they would. Issue got resolved.
25 augustus 2023
Antwoord van Think Protection
Glad to see a happy thinkpro customer and thank you for taking the time to review the service you received.
Very helpful for helping on…
Very helpful for helping on installation.
One point I requested for the small magnet the I lost and have not received it yet!
25 augustus 2023
Antwoord van Think Protection
Sorry about the delay - I will ensure that another magnet is sent out right away as maybe it was lost in transit
Super fast service
Super fast service! To the point, knowledgeable, helpful.
Just the way customer service should be.👍🏻
25 augustus 2023
Antwoord van Think Protection
it is all about customer service for us so I am thrilled to hear that your experience was great!
Very responsive
Very responsive to initial inquiry as well as follow up questions. System was very easy to install and has been working perfectly so far.
27 juli 2023
Antwoord van Think Protection
Great to hear - Easy is what we like
great customer service,from ordering to…
great customer service,from ordering to the set up
24 juli 2023
Antwoord van Think Protection
Glad the DIY process was as smooth as you expected!
Everything definitely works
Everything definitely works. We all found out when my roommate accidentely set off the alarm coming home in the night and forgetting we'd just installed the system. The installation took longer than I expected. The sales person told me it would take like 20 minutes. It did not take 20 minutes. It is easy to install, no drills needed except to install the cameras.
20 juli 2023
Your tech was very helpful and stayed…
Your tech was very helpful and stayed on the line until our problem was solved
24 juli 2023
Antwoord van Think Protection
Thank you for taking the time to provide a review. With a DIY approach customer satisfaction is our main priority and we are happy we were able to meet that mark with you.
GREAT COMPANY
Every person I have spoken to or emailed at Think Protection has been amazing. They are all so patient and so knowledgable!
Would absolutely recommend!!
13 juli 2023
Antwoord van Think Protection
We just want to thank you for taking the time to submit a review and share your experience for others to see.
everything was good right from buying to installation.
excellent customer service and tech support
29 mei 2023
Antwoord van Think Protection
Thank you very much, Laurel. The team appreciates the kind words. We have a great referral program that rewards you and the person that you refer. Everyone wins! Again thank you very much! The thinkpro team.
great tech support
the tech support rep was very knowledgeable and was really good at guiding us through the process of setting up our new devices
1 juni 2023
Antwoord van Think Protection
Thank you very much Lee! The team really appreciates the feedback; we pride ourselves on our customer service. We have a great referral program that rewards both you and the person you refer; everyone wins! Thank you again for the vote of confidence, the thinkpro team.
The person on the phone from Think…
The person on the phone from Think Protection helped me set up my alarm
System with the greatest of ease.
Highly recommend Think Protection.
18 mei 2023
Antwoord van Think Protection
Thank you very much, Richard. The installation team prides itself on helping customers and making installation easy. We have a great referall program that rewards you and the person that you refer. Again, thank you very much, the thinkpro team.
Patient step by step assistance with…
Patient step by step assistance with installation. Prompt service with short wait on hold.
17 april 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.