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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I absolutely love getting boxes every month from This Month's Craft! I've been subscribed for almost a year now and have actually found a hobby that I love and hope to even profit from! It's so worth... Toon meer

Beoordeeld met 5 van de 5 sterren

This box is absolutely fantastic! I tried the Linoleum Carving kit and I’m genuinely impressed. Everything I needed was inside – high quality materials, clear instructions, and even a blank tote ba... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had an issue with my box being open when I received it. They were quick to respond and nail the missing items immediately (less than 20 minutes after I emailed them with what was missing). This w... Toon meer

Beoordeeld met 4 van de 5 sterren

I used the chat feature to try to take care of what I needed to fix. I was given the directions which was partially helpful. But for the final result, I'm still waiting for somebody to reach out to me... Toon meer

Bedrijfsgegevens

  1. Hobbywinkel

Geschreven door het bedrijf

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

89 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I shouldn't have ever ordered

I shouldn't have ever ordered! I got sucked in. I saw the ad, I got the subscription, and the first box came. I was disappointed but my mom loved the yarn and one of the patterns so I kept the box. I am a knitter and was not too happy to receive a craft that I already do. The items inside weren't as nice as the pictures other people posted. There also wasn't much in the box, only 3 skeins of yarn, a small amount of stuffing, plastic eyes, a cheap crochet hook and some wooden knitting needles. I was going to cancel my subscription but didn't get to it until after the next box was paid for. I got the 2nd box on February 18th. The first box was a treasure trove compared to the second box! A cheap diamond painting!! They advertise you will get everything you need to make the craft! What a load of bull!! There weren't even little baggies to put the diamonds in, or sealer for when the project was done. I paid almost $40 for a $2.99 diamond painting kit!! What a joke!! I have asked for a refund every day since then but still haven't heard back. I will keep emailing until someone responds, but I don't have much hope! What a scam!!

18 februari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Hey there, Rebeckah! We're truly sorry for the frustration and disappointment you’ve experienced.

This is absolutely not the experience we want for our customers, and we sincerely regret that our boxes did not meet your expectations.

We completely understand how upsetting this must have been, and we want to make things right.

I want to assure you that we have already responded to your request and issued your refund. You should see the refund processed soon, but if you have any concerns at all, please don’t hesitate to reach out. We deeply regret any delay in getting back to you and truly appreciate your patience.

Your feedback is incredibly important to us, and we’re always working to improve. We’re truly sorry that we let you down, and we appreciate you giving us a try.

If there’s anything else we can do for you, please don’t hesitate to reach out. 💕

Beoordeeld met 2 van de 5 sterren

Xmas Present for Crafty Mom

Bought a subscription for my mother as a Xmas present. She thought it would be cool to “discover new things to craft”.

She called me yesterday disappointedly saying I should cancel it, that it’s just not worth the money. She said the contents of the boxes could be purchased at Hobby Lobby (Her favorite store) for less than $10. And that one of the crafts was just silly. Something with little sticker gems.

She called it the “Crap Box”. Her words, not mine.

Anyway, we decided to cancel. The descriptions/images/etc. on the website make this product seem much better quality and challenging than what you get in reality.

My recommendation is if you’re getting this for someone or yourself they should be a beginner/novice crafter. And even then, an afternoon at Hobby Lobby or another craft store will give you way more inspiration and bang for your buck.

17 februari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Hello Robert! We’re truly sorry to hear that your mother’s experience didn’t match expectations.

Our goal is always to provide a fun and inspiring crafting experience, and we hate to hear that she was disappointed. We appreciate the honest feedback and will take it into account as we continue to improve our boxes.

We’d love the chance to make this right—please reach out to us privately, and we’d be happy to discuss a resolution.

Thank you for giving us a try! 💜

Beoordeeld met 1 van de 5 sterren

Don’t do it. Not worth the money

Do not believe their hype. I gave them 2 months to see if maybe 2nd box was better than first. So cheap. You definitely do not get your money’s worth. Nowhere near what they state the value is. First box was 3 small balls of yarn, 1 crochet hook and 3 needles and 3 yarn needles. The second box I could have gotten from a Chinese website for $5. It was a diamond painting. So horribly disappointed 😢

13 februari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Hey there, Jennifer! We are truly sorry to hear that our boxes did not meet your expectations.

We always strive to provide high-quality materials and projects that bring joy and creativity, and it’s disappointing to hear that we fell short for you.

Your feedback is invaluable, and we take it seriously.

We’d love the opportunity to make things right—please reach out to us privately on our Facebook, and we’ll do our best to find a resolution.

Again, we sincerely apologize for any disappointment. 💜

Beoordeeld met 5 van de 5 sterren

🌟 I absolutely love being part of this…

🌟 I absolutely love being part of this amazing craft community! The variety of projects, inspiration, and creativity is incredible. 💖 It’s clear they care about their subscribers with thoughtful giveaways like this one—just in time for Valentine’s! 🎉

If you’re passionate about crafting and want to be surrounded by like-minded creators, this is definitely the place to be! 🌹✨ Highly recommend checking it out and entering the giveaway. You never know, you might win some awesome prizes! 🎁💪

11 februari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you so much for your kind words! We’re thrilled to have you as part of our creative community. Your enthusiasm truly shines, and we’re glad you’re enjoying the projects, inspiration, and giveaways. Good luck with the giveaway—fingers crossed for some awesome prizes! 🌟😊

Beoordeeld met 1 van de 5 sterren

I never received my first box

I never received my first box, and I reached out to their customer service and they said they would look into it but never got back to me even after I followed up with them several times. I understand things happen but I’m super disappointed that they never got back to me. I’ve done other craft box subscriptions and never had any issue, definitely wouldn’t recommend this one.

9 februari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

We're truly sorry for this experience. We’ve already sent you an email regarding your missing box—please check your inbox and spam folder just in case. We appreciate your patience and would love the opportunity to make this right for you!

Beoordeeld met 1 van de 5 sterren

This business is a COMPLETE scam.

This business is a COMPLETE scam.
I ordered my first box and when it arrived I noticed what was in the box was not at all what was advertised, I received from the whittiling box, one knife, some finger tape (I was advertised gloves) and some other random things. I reached out to their customer service and they offer me %25 back even though their website states a full refund if you are not satisfied. When I asked for the full refund they offer on their website, they then stopped responding, and even there phones never pick up. This company is a complete scam, I was even able to find the exact product they were advertising for $20 on Amazon which again was not the items I received. So I'm out $40 and have a box full of junk. Save your money and just buy the supplies on Amazon.

Update after they responded to my comment. They sent me an email with a return label saying to email back once I've sent it and they will return me money. They have since stopped responding to my emails. Please do not support this company!!

6 februari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

We're very sorry to hear about your experience. We’ve just sent you an email to assist you further. Please check your inbox and spam folder if you didn't receive the response. We’d love the opportunity to make this right for you! 💙

Beoordeeld met 1 van de 5 sterren

First box never received

I ordered my first box on January 13, 2025 and never received it. I contacted the company and was told that the items for the boxes or behind schedule. I waited a couple more days like it said and still no tracking number so I logged into my account and canceled the subscription. I have emailed the company several times asking for a refund on this never received first box and haven’t received a response. This is definitely not a company I would do business with!

13 januari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Hi Sheryl,

Thank you for reaching out. We sincerely apologize for the delay and any frustration this has caused. We understand your concern and will be contacting you today via email to resolve this matter.

Beoordeeld met 2 van de 5 sterren

Costumer service no longer helpful

Never got my second box. Was in contact with them. Told me box was lost, offered a refund, refund listed as pending in my bank account, then it disappeared. Has not returned. Thought costumer service was helpful, not too sure now. Don't know what's going on.

15 januari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Sorry for the trouble you're experiencing. We understand how frustrating this must be. Please reach out to our customer support team with any relevant details or screenshots, and they’ll be happy to look into this for you and ensure it’s resolved.

Beoordeeld met 1 van de 5 sterren

Where is the 2nd box????

First box was great. Lots of fun and was very pleased. I couldn't wait for the 2nd box. Jokes on me it seems... still waiting and waiting and waiting and no response from company when I ask.

17 januari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Glad to hear you enjoyed your first box! 😊 We understand how frustrating the wait can be, and we’ve already sent you an email regarding your second box. Please check your inbox (and spam folder just in case), and let us know if you haven't received it. We're here to help!

Beoordeeld met 1 van de 5 sterren

Paid but never got my second box.

Got my first box no problem, second box payment comes out, I get shipping notice. I wait a couple days and i track the package, no delivery date found. I wait 10 days, still no shipping date found. I Email and get no response.

17 januari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

We sincerely apologize for the delay in receiving your second box and for the lack of response to your email. We’re currently investigating the issue and will provide an update as soon as possible. We appreciate your patience and are working hard to get this resolved. Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

I got my first box and boy was it a…HUGE DISAPPOINTMENT!!!

I got my first box and boy was it a boring disappointment. It was a crocheting box that looked like you found it at the Goodwill circa 1980. It didn't even include enough yarn to finish the project. They say they have a 100% money back guarantee and that they will send you a return label, but they would not and have not honored it. They offered to give me a 30% refund and that's not cool because I immediately asked for a return label without using any of their materials. When I said I wanted them to honor their 100% money back guarantee, they stopped communicating with me!!! The price for what you get is inflated and their projects are BORING.

1 januari 2025
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

We’re sorry to hear about your disappointment with your first box and the frustration it caused. We understand how important it is for expectations to be met and for our process to be seamless. Upon reviewing your case, we can see that your issue has been resolved, but we sincerely apologize for any delays or miscommunication along the way.

If there’s anything further we can assist you with, please don’t hesitate to reach out—we’re here to help. We truly value your feedback and will use it to improve moving forward.

Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would

If I could give zero stars I would. I received the same exact box two months in a row. When I tried to reach out to ask if a mistake had been made, I received an email asking how they could help. I emailed back stating what the issue was, again, and requested a refund. They responded with the same phrasing "how can we help you today?" As if they never received what my complaint was. I emailed for a third time, stating my issue and requesting a refund. Crickets. It has been an unprofessional experience that I fear will have no resolution. Please stay away from this company!

13 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you for your feedback, and I am deeply sorry for the experience you’ve had. This is not the level of service we aim to provide, and I completely understand your frustration.

We’ve sent a request for more information so we can resolve this for you. If you could respond, we’ll arrange for a replacement to be sent right away. Your satisfaction is important to us, and we want to make this right. Thank you for your patience, and I hope we can address your concerns promptly.

Beoordeeld met 5 van de 5 sterren

Such a fun experience

Such a fun experience! I love that I get to learn a new skill every month + I have really cool presents for my family and friends (I do keep something to myself as well, haha). So happy with this subscription!

18 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

We’re so happy to hear that you’re enjoying your subscription! It’s wonderful that you’re not only learning new skills each month but also creating thoughtful gifts for your loved ones. We love that you’re keeping something special for yourself too! Thank you for sharing your experience, and we can’t wait to continue this creative journey with you! 😊

Beoordeeld met 5 van de 5 sterren

This box had everything I needed to…

This box had everything I needed to make exciting new projects!! I was kinda stuck on how to get into crafting but this helped me try it for the first time and make some interesting and unique things. The tools and supplies were every high quality and the instructions made it very easy. Would highly recommend, 10/10!

10 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you for the amazing review! We’re so thrilled to hear that this box helped you dive into crafting and explore new projects. It’s fantastic that you enjoyed the high-quality materials and easy-to-follow instructions. Your recommendation means the world to us, and we’re excited to see what you create next! 😊

Beoordeeld met 5 van de 5 sterren

Inspiring!

Inspiring me every month to try something new!

18 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you for your wonderful feedback! We're thrilled to hear that our boxes inspire you to explore something new each month. Here's to many more creative adventures ahead! 🎉✨

Beoordeeld met 5 van de 5 sterren

100% recommend!

On my second box and it keeps getting better! The projects are fun and great for beginners, the quality of the tools and materials is spot on, the shipping is fast and on time, and the customer service top notch! 100% recommend!

16 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you for your glowing feedback! We're so glad you're enjoying the projects and finding them beginner-friendly. It’s wonderful to hear that the quality of the materials, timely shipping, and customer service have met your expectations. Your recommendation means so much to us, and we’re excited to keep bringing you fun and creative experiences! 🌟

Beoordeeld met 5 van de 5 sterren

The customer service representatives…

The customer service representatives were super helpful and answered all my questions correctly.

13 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you for your kind words! We’re delighted to hear that our customer service team was able to assist you and provide the information you needed. We’re always here to help and ensure you have the best experience possible. 😊

Beoordeeld met 5 van de 5 sterren

I found a new hobby

Great subscription boxes, interesting crafts and DYI's with high variety. Loving it. Learning new skills every month! Highly recommended

17 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

Thank you so much for your wonderful feedback! We’re thrilled that you’re enjoying the variety of crafts and DIY projects in our subscription boxes. It’s fantastic to hear that you’re learning new skills and loving the experience. Your recommendation means a lot to us—happy crafting! 🎉🖌️

Beoordeeld met 1 van de 5 sterren

Repeating Crafts - For the 3rd Time

My wife just received the same box again...for the third time. We reached out after the 2nd was the same and still have no resolution. Getting assistance is taking so long that we went another month only to receive the exact same box. I have cancelled my subscription and will be seeking a refund.

13 december 2024
Review zonder uitnodiging
Logo This Month's Craft

Antwoord van This Month's Craft

We sincerely apologize for the inconvenience you’ve experienced with receiving the same box multiple times. We completely understand your frustration and are sorry that this issue has not been resolved more quickly.

Please check the email associated with your subscription for updates and assistance from our customer support team. We are committed to resolving this matter and will ensure that everything is taken care of as soon as possible.

If you have any further questions or need additional help, please don’t hesitate to reach out.

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