Ticketmaster New Zealand Reviews 

I loved how I got so many reminders and advices
A map of where I was sitting would have been helpful

Easy booking process, great show and actors, staff helpful and friendly.

Great night out. Venue was perfect, seats had good view and acoustics. Orchestra was superb. Not a lot to complain about really. We really enjoyed the Auckland Philharmonia's renditions of classic John Williams movie themes, as did the vast majority of the audience at the almost sold-out event. Guest conductor was very entertaining and very passionate about the music.

Excellent show Setting, costumes and individual acts all great and well executed A good variety of events all fresh full of not just energy but amazing skill. Congratulations to you all

I navigated the website easily enough to find the tickets I wanted, bought them and received them in the app on my phone with no issues, and then received email reminders before the event with useful information. It probably helped too that the concert was pure magic.

Great performance, great seats (pity about the weather and building parking being full, but that's all out of your control)

Very easy to navigate.
Thanks.

The show got cancelled so it was a pretty shit experience cost money to get there and then had to come back home afterwards. Would’ve been nice if the show was cancelled earlier in the morning instead of 4 o’clock in the afternoon.

Experience with Ticketmaster to attend Cirque Alice at The Civic was 5-star! Wonder-filled event for both granddaughter and her grandparents! Booking process was easy and trouble-free! Great location and seating!

I appreciated the fast prompt service I got for all my needs..Thankyou Ticketmaster 🙂

Show cancelled last minute, should have be cancelled early in the day. Have wasted $2700 on flights and accommodation that I couldn't cancel I've known earlier in the day we may have been able to rebook or refund but being at arena and check in to accommodation no refund is possible even with travel insurance.

Easy to buy tickets but was disappointed that it took over an hour between the artist announcing the concerts cancellation until when you formally let us know. Would be frustrating for people who don't have social media or anything where the announcement was initially made by Alex

the concert was cancelled 2 hours before it was due to start. we received minimal information.

Even has been cancelled in the last mins. wow....

Very complex irritating process to book tickets. By the time all questions re address, etc are completed, the booking has expired. And one has to start again.
Also, Ticketmaster takes $1 from your card , no explanation given at the time of bookingi payment, only discovered when you check your card after the booking has been processed.

I don't know. Never got there. Concert was cancelled. BUT In the future. Since ppl buy tickets from you, make sure you are the first to inform people when a concert is cancelled!!

Alex Warren cancelled due to sickness, we saw the notification on social media an hour before Ticketmaster txted and emailed, the delay meant when it finally came through it was after 5pm… poor form.

Now to get this email saying hope you enjoyed the concert, how did we do? is extremely bad taste, update your records and don’t send to people when the concert was cancelled!

I was impressed that they didn't let latecomers come in at any time - that has really annoyed me in the past :) Everyone we encountered was friendly and polite too

My partner and I were hoping to see more of Dita and not so much of Laurence the MC. It was a good show but just not enough of seeing Dita perform.
Also, being a musician I thought the venues bass levels were way too high. It was more of a thunderous noise than actual bass, it needs to be tuned better to go along with the other frequencies.

Great show, easy to buy tickets and enter the venue. Great sound in the venue, band played for over 2 hours straight, wonderful musicians.