Ticketmaster New Zealand Reviews 

We had a great time at the rugby on Saturday afternoon. Getting the tickets was easy and using your phone as the ticket made getting into the stadium really easy

We are in our mid 70's. It is stressful to have to book, downloading a new app for us, having to give all the detail required by Ticketmaster, feeling like we were revealing far more about ourselves than buying a ticket for an event should require. Being quite slow to enter, we got to the final payment entry and time was up. Stressful! Also we are upset that we were not able to enter the venue with a printed ticket - only mobile phone! It feels like discrimination for those not confident in your method.
However,Staff at the venue were very helpful and plentiful when we arrived early, and reassured us about where to find our seats.

Entry to the stadium was slow with long lines. On the bright side the music and announcer were at an appropriate volume which was a pleasant improvement on our last attendance at one NZ stadium (opening weekend)when it was just too loud. Well done on this.

The ticket buying process was easy & really appreciated the updates, right up until showtime.

Couldn’t access my tickets thru my app account so went onto the internet which then I could but then couldn’t transfer them as I had multiple tickets for the game… This happened all week & then Ticketmaster sent me my tickets in pdf form to print out

No hassle. Easy to navigate shows & tickets online. 🎟 👍🏻✌🏻

Booking our tickets through Ticketmaster was so easy to do online. I appreciate the fact that you can see the seating plan before you choose where to sit. I received a confirmation email straight away and my tickets were ready to add to my wallet very quickly. Easy, efficient and quick 👍

It is very frustrating not to be able to select and book one seat. It is annoying to have to leave spaces. Not just for NZSO, including opera and ballet

Easy online purchase process. Accessibility to digital tickets a bonus. Great location with awesome staff across the board.

The system requiring tickets to be only on mobiles is very restrictive and limiting. Let people show paper tickets or print-at-home tickets. For many people this is much easier and more convenient. I for one am seriously considering not attending concerts again because of this harsh rule you have imposed.

I went to Alan Davies and Atomic both times spent ages trying to access tickets on app SO frustrating rang your help line afterwards to be told you’ve updated your app and now my iPhone 8 is unable to use it. It would have been helpful to have been advised

had a great time

My overall experience was positive. However, the app had a glitch, not just at the venue but also at home. Initially, I thought it was due to an unstable network outside, but I encountered the same issue at home as well. Fortunately, when we arrived at the venue and were about to print the manual ticket, the app suddenly displayed the ticket. Additionally, I noticed that if two people are booking from the same app, their names appear under the same person, which is puzzling. Staff at the venue were very helpful.

I really love and had a great night in Max Amini show!! I can’t believe i was laughing that hard.. Cheers!

It was really awesome I enjoyed each and every moment with Max Amini comedy and theatre was very excellent waiting for my next entertainment

We loved the Manon performance and I'm sure the venue of St James Theatre made it all the more special. Full house and a fabulous evening.

Great movie, amazing place! Love watching movies and shows in the Civic.

Easy to navigate event and seats available plus ideal to download to phone

Easy getting in and out - staff were good