Wasn’t able to buy tickets due to website error, stating I was going to buy over 150 tickets instead of just 1. Customer support was beyond useless; they replied late and told me to do what I had al... Toon meer
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Lees wat reviewers zeggen
Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Toon meer
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Toon meer
Hey . Ticket quarter ...have been really helpful indeed .. Ive certain disabilities ....and well...didn't know cud get help at events they do , just didnt. So from Thier help I now have a Disability... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Contactgegevens
Monarchs Quay, L3 4FP, Liverpool, Verenigd Koninkrijk
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Super-Fast Response
I received an immediate reply to my enquiry concerning e-tickets for an Exhibition my wife and I were to attend the next day. Everything was sorted satisfactorily within minutes. Top marks to the Customer Service Team. They truly show up the lacklustre response dished out by other organisations.
Really pleased with the speed at which… the quick reply via email
Really pleased with the speed at which my email query was dealt with, especially on a Sunday. Thank you. 👍🏻
The service was great from the getgo
The service was great from the getgo, each enquiry was dealt with immediately so a successful conclusion was arrived at...keep it up guys!!
Communication
All emails have been answered very promptly but my first query was left unresolved - putting the onus on me to remember to sort it nearer the time of the performance, which I did and has now been resolved very quickly indeed
Excellent Customer Service but Website Issues
Issues with website (hence loss of a star) but excellent customer service on contacting and ordering through the phoneline instead
Outstanding, efficient, fast Customer Service
My queries were literally answered immediately. I emailed a few times and the response came straight back. Everything was clarified for me to my full satisfaction. I can’t rate the customer service highly enough. Thank you very much! Highly recommended.
Contacted as was unable to use greatickets…
Contacted as was unable to use tickets due to illness so contacted them to see if could gift them to someone else to use.Contacted me back with in the hour with the answer.Impressed with the efficiency and politeness.Would recommend them to anyone.
We had to reschedule an event due to a…
We had to reschedule an event due to a serious illness in the family.
It was rescheduled to our requested date by return - excellent thank you!
Fast efficient service
I messed up and put an incorrect email address on my order. As I result my e-tickets did not arrive. I contacted customer services by email on a Sunday and by mid morning the next working day it was all sorted. Could not ask for better.
Excellent service
Excellent service! The date changed for the show I booked and the tickets were automatically transferred over to the new date. Prompt reply to my query and quickly resolved, making it stress free for me! Many thanks 😁
Amazing and quick service
Amazing and quick service. I wanted to reschedule my ticket and was not sure of the procedure. But the customer service team was very quick to respond. Appreciate it.
Quick reply to my email assuring me…
Quick reply to my email assuring me everything was correct. Great customer service.
Rheanne was lovely and very pleasant
Rheanne was lovely and very pleasant. She helped me and waited for me to talk on my iPad.
Not happy
I booked 4 rather expensive tickets in February for an event on July 12. The confirmation promised the tickets would be sent 7 days before the event. When nothing arrived, I contacted the customer service, as advised. They responded fast - but only told me the tickets would be sent within the next 24 to 48 hours. In the end, they were only sent on Thursday afternoon, not even two days before the event. Which sounds more than a bit disorganised to me.
Excellent
I have booked tickets for various concerts & events through Ticket Quarter. Their Website is clear & easy to use. Any problems I have encountered have been sorted straight away
Reassuring experience
I received a swift and reassuring reply to my email concerns about my tickets for an upcoming event. Many thanks to Julie
Amazing service
Amazing service! Emailed them this afternoon and received fast responses on my ticket issues. Thank you so much!
quick and simple phone call to upgrade…
quick and simple phone call to upgrade photo shoot for comic con all done in a couple of mins
thank you
Amazing customer service experience
Amazing service, I booked for my husband and I as a present for his birthday but yesterday I realised we were not seated together!
I emailed customer service, to see if they could do anything not really holding much hope, but thought it was worth asking, and within a few hours I’ve had an email confirming our new seats sitting together.
Thank you so much ☺️ excellent service
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