Wasn’t able to buy tickets due to website error, stating I was going to buy over 150 tickets instead of just 1. Customer support was beyond useless; they replied late and told me to do what I had al... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Could not remember my log on details and my attempts to reset locked me out completely. Emailed customer services who responded within minutes and had it all sorted and working perfectly with two emai... Toon meer
I honestly don’t know where to start, Danny from M and S Bank Arena Liverpool ticket line was just amazing from start to finish. I called up to get accessible WWE tickets for my brother (who has Down... Toon meer
Hey . Ticket quarter ...have been really helpful indeed .. Ive certain disabilities ....and well...didn't know cud get help at events they do , just didnt. So from Thier help I now have a Disability... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With a 24 hour online service via www.ticketquarter.co.uk and an expertly run contact centre, TicketQuarter is the best place to access tickets for a huge variety of events, large and small, from music, sport, and theatre to exhibitions, comedy and fam...
Contactgegevens
Monarchs Quay, L3 4FP, Liverpool, Verenigd Koninkrijk
- 03448000410
- customerservice@ticketquarter.co.uk
- ticketquarter.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 35% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had an issue with a ticket for…
Had an issue with a ticket for Liverpool comic con and I sent a late night email asking for it to be sorted. The issue was addressed and sorted within 12 hours. Would highly recommend!
Excellent customer service quick in…
Excellent customer service quick in replying and changing my tickets
I've had nothing but excellent customer…
I've had nothing but excellent customer service. Very pleased with how fast and efficient my problems have been resolved.
I keep forgetting my login details…
I keep forgetting my login details constantly and within a few minutes they sort it out for me and I get a reminder when a payment is due and when they take the payment I get an email confirming my payment. Very easy
I purchased 2 autograph tickets instead…
I purchased 2 autograph tickets instead of photograph tickets, to my disappointment, but the team were SO quick at getting them exchanged for me. Really appreciate it!
I got wrong tickets for autograph but I…
I got wrong tickets for autograph but I needed photograph instead they were really helpful and the team sorted everything out swapped everything over very happy and fast response five star service*****
Got my comic-con Sunday tickets changed…
Got my comic-con Sunday tickets changed to Saturday with zero fuss and a very quick response, many thanks.
Friendly and Efficient!
I had a query via email and this was responded to within the same morning, only about 2 hours off the top of my head.
My query did require me to phone TicketQuarter and my call was answered swiftly (no queue). I spoke with Jack who handled my query within a matter of minutes. He was friendly and efficient, which is something I have also experienced in the past when contacting TicketQuarter.
Beyond Helpful
The operator was very helpful and was able to resolve my enquiry very quickly .
Excellent and speedy customer service.
Excellent and speedy customer service.
Had a mix up with the booking site…
Had a mix up with the booking site and managed to book tickets for a completely wrong city. Called immediately, was asked by the cheerful chap on the phone to send an email with full details and they would see what they can do at Customer Services. After a couple of emails forward and backwards to verify and confirm preferences, the tickets were moved swiftly and confirmed at the right event. Can’t thank you enough.
Good prompt and efficient answer to my…
Good prompt and efficient answer to my query.
Really quick in dealing with a guest…
Really quick in dealing with a guest cancellation and great correspondence throughout. Fantastic service 5 ⭐️
Ticket exchange…
Double booked ourselves with ticket purchase. Very quickly responded to email and subsequently changed to another date. Excellent service.
Changing seats
We visited the box office to change our seats and the attendant Jack was very helpful in doing so. This was after the customer service team recommended our course of action, they also were quick to reply and very helpful.
We were given tickets as a Christmas…
We were given tickets as a Christmas present and I had queries on the access to the venue. I sent an email to Customer Services, who answered the very next day. They told me what I needed to know and put my mind at rest. Great service
Wrong date booked…
I had mistakenly booked for the wrong night.
I emailed the contact & they were able to transfer the tickets to the correct night.
Great and quick customer service
Great and quick customer service. I am really pleased with a prompt action taken by the customer service team at TQ in response to my issue.
Fast reply thankyou ♥️
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








