Booked for a family of 4 to go Brighton Sealife, train was cancelled at the station but we was responded to quickly via email and they changed my ticket day without any issues! Around the time I was d... Toon meer
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Lees wat reviewers zeggen
I got in a muddle with my booking of last minute tickets for the London Eye. the Picniq team were super helpful and responsive and resoled my issue quickly.
Tickets purchased for Christmas, arrived at the venue to be told the booking had been cancelled. Although a refund was received, the family had travelled to the venue before we became aware of... Toon meer
Bedrijf heeft geantwoord
Seamless booking process and excellent value for a family package. I just wish there were an option for larger or extended families with more than four people. Check-in for the ride was smooth and has... Toon meer
Bedrijfsgegevens
Over Picniq
Geschreven door het bedrijf
Picniq® Experts in family travel.
Contactgegevens
Picniq HQ, Space House, 22-24 Oxford RD, BH8 8EZ, BOURNEMOUTH, Verenigd Koninkrijk
- 01202 830838
- claire@picniq.co.uk
- tickets.picniq.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Real person to talk to
I emailed to ask to change the date of my booking, and it was lovely to have a real person replying. and very helpful
Good prices and easy to purchase
Good prices and easy to purchase. Yet to redeem so hopefully no issues there. So far so good. Also the rewards are nice.
Easy to use website
Easy to use website. Tickets arrived quickly. Very happy customer.
very quick & easy to open account
Love it
Love it . So cheap especially for family tickets . Quick response and very easy to use
Simplicity and the good prices.
Disneyland tickets
Booked my tickets for Disneyland got my tickets through in 10 minutes. Very happy with the service and will use again. Highly recommend them to other people. Thank you
I was sceptical about using Picniq as I…
I was sceptical about using Picniq as I had never heard of them before, but took a shot and it paid off. I bought tickets to Howletts Zoo. I immediately received a WhatsApp confirmation message and then the tickets were emailed across shortly afterwards. The ticket officer at the entrance of Howletts scanned the Picniq tickets without question and we had a wonderful time at the zoo. Picniq saved us approximately £30 off standard ticket prices, which meant that we could afford an ice cream and a souvenir for our children - thank you Picniq! Will be using again and recommending.
Stayed at the Days Inn Sheffield
Stayed at the Days Inn Sheffield, M1 Motorway South.
Woodall. Yorks S26 7XR
After having some difficulty finding it, we were in for a real surprise. The lady receptionist, namely Tina Walters was a tonic. She was so friendly and helpful and certainly made us feel welcome. She made sure that we were happy with everything. Clear explanations and all with a genuine smile. A credit to any organization. Well done Tina. Keep it up to teach the youngsters.
Recommend!
Used Picniq to purchase tickets for Longleat Safari Park at a discounted rate compared to direct from Longleat! Incredibly impressed with the communication and ease of use. Will absolutely be using Picniq again- thank you!
Highly recommended
Easy to use, discounted prices, quick service, and highly recommended
Poor booking experience
The website went wrong and showed a different price to advertising and when booking even when putting in the correct date the tickets were ordered for the wrong day.
Was disappointed when speaking to customer service that no apology for the poor booking experience was offered. They rectified the problem, but no apology.
Would have been easier to book direct so wouldn’t use again or recommend.
What sets a company apart is the…
What sets a company apart is the quality of service they provide, and Picniq excels in this regard! My first experience with them was initially disappointing. I booked a venue through their online system, only to be denied entry due to a miscommunication. However, Steve from Picniq responded to my complaint within seconds on WhatsApp and followed up with a call, even though it was a Sunday. He was extremely empathetic and apologetic, assuring me that the issue would be resolved.
The following day, Andy confirmed a full refund, offered compensation, and ensured the incorrect information on their website was corrected. Although our family endured a wasted two-hour trip and a disappointing day, I am full of admiration for how Picniq handled the situation and their genuine commitment to customer service.
Despite my initial negative experience, I will definitely use their services again. Well done, Picniq!
Easy booking.
Tickets available as soon as they had…
Tickets available as soon as they had been paid for. Excellent attractions to choose from.
Great priced tickets for the London Eye…
Great priced tickets for the London Eye compared to the full price.
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