Unable to transfer money from offset account to pay invoices straight away. They schedule it for 2 hours later. Don’t have access to your own money when you need it. Tried to call customer service bu... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Working with you as my mortgage broker has been such a positive experience. Having known you for years, I already knew you were someone I could trust, but you went above and beyond throughout my h... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience working with Sam. Sam made the refinancing process clear and straightforward, kept us informed at every stage, and worked hard to achieve the best outcome for us. T... Toon meer
Bedrijf heeft geantwoord
Tiimely provided same level of service as my local broker, although remotely via calls and video call. They offered the benefit of cash back offer which helped offset the fees in refinancing. My local... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Tiimely Home
Geschreven door het bedrijf
In 2017, we launched as Tic:Toc Home Loans, introducing The World’s First Instant Home Loan®. A world-first innovation that changed the way Australians fulfilled their home loan.
Since then, we’ve evolved beyond our price and speed proposition. What began as a faster way to get your approval has become something much bigger, to become Australia’s leading online home loan destination. Now as Tiimely Home, we combine our innovation with real human expertise to make every step of the home loan process faster, smarter, and simpler. We are here to support Australians refinance, buy, and invest with confidence.
With access to multiple lenders, competitive rates, and expert support all the way to settlement, Tiimely Home is helping thousands achieve their home ownership goals on their terms.
Apply now ↗
Book a call with a broker ↗
Since then, we’ve evolved beyond our price and speed proposition. What began as a faster way to get your approval has become something much bigger, to become Australia’s leading online home loan destination. Now as Tiimely Home, we combine our innovation with real human expertise to make every step of the home loan process faster, smarter, and simpler. We are here to support Australians refinance, buy, and invest with confidence.
With access to multiple lenders, competitive rates, and expert support all the way to settlement, Tiimely Home is helping thousands achieve their home ownership goals on their terms.
Apply now ↗
Book a call with a broker ↗
Contactgegevens
4,4
Uitstekend
953 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service
Excellent customer service, received regular calls, texts and email to keep me updated or ask if I needed any help.
Never had a bank being in touch like that, thank you!
Found better home loan rate than my broker couldn’t get. Very happy with Tic:Toc, the process is very smooth and easy.
8 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hey, Diane. We love keeping customers in the loop of what's happening with their loan - thank you for letting us know we're getting it right! Be sure to reach out if you have any questions ~ Alex.
TicToc has made it super easy to apply
TicToc has made it very easy to apply my refinancing mortgage loan online. The process was quick and easy. My loan got approved in short time after a follow up on my loan conditions.
18 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi there, Tammy! Congrats on the refinance, it can be daunting but it's good to hear your loan was dealt with in a short timeframe. Great to have you on board! ~ Alex.
The application process with Tic Toc was very easy.
The application process with Tic Toc was very easy. All aspects were well formatted and explained, and follow-up was immediate, so we never felt like our application was in a queue.
21 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
G'day, Allan. Great to hear you found your Tic:Toc Home Loan application easy! Our team are always ready to help, so don't hesitate to reach out if you need any help ~ Alex.
Great experience so far
I have had a good experience so far. I am waiting for settlement in October but the application and loan process have been a breeze. Tic:Toc staff have been very helpful answering questions too.
I must say I am a little bit nervous about the interest rate increases based on review I have read here though..
29 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi Jacinta, thanks for the glowing review! I'll be sure to share it with the team. Wonderful to hear your questions have been answered easily.
Think of it like this – when you get a Tic:Toc loan, we’ve locked in a ‘price’ with our funder (Bendigo and Adelaide Bank) at a point in time, which is reflected in your interest rate. When we have a new variable rate offer for new customers, it means we’ve been able to lock in a lower price with our funder. It doesn’t change the price we secured for your loan. And not all offers are linked to cash rate movements. The good news is, all of our rates are seriously good because of our tech-driven proposition and you will still be saving thousands compared to the average loan ~ Alex.
Easiest Process by Far for Refinancing
I have refinanced a number of loans over the years and Tic:Toc was BY FAR the easiest. Their systems are far superior to other banks, with pretty much everything is to be loaded online.
17 mei 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hey Jen, thanks for the glowing feedback! We're glad your refinance experience was nice and easy. It's taken a lot of work to make customers experiences seamless, the team will be excited to hear about your review. Reach out if you have any questions ~ Alex.
Loan was quick and easy
Vikram was very helpful, patient with all our queries and overall, the process was quite simple.
25 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi, Shraddha. How good is that? Great to hear about your experience with Tic:Toc and Vik! I'll be sure to pass on the feedback ~ Alex.
Antwoord van Tiimely Home
G'day Steve! Good to hear it all went well and your service was top-notch! Reach out if you have any questions ~ Alex.
Easy, helpful, pain-free
After asking CBA if there was anything better they could do for me as an exisiting mortgage holder and getting doughnuts, I decided to refinance. I put it off for quite some time, thinking it would be an incredibly painful experience, but I wish I’d made the move earlier. Blake made the whole process as painless as possible. I couldn’t recommend him - and the Tic:Toc refinancing process - highly enough.
19 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi there Jacqueline! Welcome to Tic:Toc! You're right, for some, refinancing can be difficult, but we've really worked hard to make it as seamless as possible. It's wonderful hearing that your experience is exactly what we expect for Tic:Toc customers. I'll share your feedback with Blake and the team ~ Alex.
Very Easy Process
Very Easy Process, Great People with great customer Service
8 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi Nirav. Great to hear your Tic:Toc Home Loan was easy. Be sure to reach out if you have any questions ~ Alex.
Great Experience all round..
I recently had a great experience with TicToc & Trix. Entire process was smooth, seamless and quick. I was kept updated throughout the process and the entire team was friendly and helpful.
7 september 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi Kristian, thanks for the wonderful feedback! Trix is pretty awesome. Smooth and seamless! That's a pretty good result. I'll be sure to share this with Trix and the rest of the team ~ Alex.
Trix @ TicToc 👏👏👏
Trix was superb to deal with at TicToc. We applied with TicToc due to their great interest rates, as great as they can be in this current market, and remarkable reviews. Our specialist, Trix, made it exceptionally easy to proceed and process our necessary documents and it was smooth sailing from there.
31 augustus 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hey Aaron, thanks for leaving your review! I've shared it with Trix and the team. It's wonderful to hear about your experience. Be sure to reach out if you have any questions ~ Alex.
They made the loan process easy for me
They made the loan process easy for me. Everyone I talked to online was patient , helpful and understanding when I had to amend my application. The best!
25 augustus 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi, great to hear your loan application process was easy. We work really hard to ensure great experiences for our customers. Welcome to Tic:Toc ~ Alex.
I had a great experience with tictoc
I had a great experience with tictoc. They were very responsive to my questions, even though I had a lot of them and I the information I initially provided was incomplete. The credit loan assessor made it really easy for me to understand what was required to complete my application. I would definitely recommend them to anyone looking for a home loa
23 augustus 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi, Nicolas. Thank you for your review, we're always here to answer your questions. So please don't hesitate to reach out if you have any! Welcome to Tic:Toc ~ Alex.
Easy and helpful process.
16 augustus 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi Daniel, thanks for your feedback. Glad it was easy and the team was helpful. Reach out if you have any questions ~ Alex.
Great Customer Service
The entire process from start to finish was straight forward and simple. Our loan contact Vik was incredible and kept us informed very step of the way.
We bought our new home 2 weeks ago and couldn’t be happier. Thanks Vik- your help and expertise was invaluable.
26 juli 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hey, Alexandrea. Thanks for leaving your wonderful review. I've shared this with Vik and the team. Very exciting to hear you bought your new home! Glad we could help you get there. Be sure to reach out if you have any questions that need answering ~ Alex.
Greatly satisfied with their overall…
Greatly satisfied with their overall service😍
29 juli 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi, Mcelderry! Glad we could be of service and bring the satisfaction! Welcome to Tic:Toc ~ Alex.
Seamless online journey with a great personal touch
It was a seamless online experience! The application was well made, and the team behind it was always there to answer questions and help out. A really great experience compared to traditional banking morgages we have taken before.
3 augustus 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hey, Thusitha! Glad you enjoyed your Tic:Toc home loan application process. Great to have you with us. We're a little different from traditional lenders and always here to support you, so be sure to reach out if you have any questions ~ Alex.
Easy and straight forward application
The application process is straight-forward and easy, and there is always someone available to answer your queries in their online chat. In case they need more information or documents, they will contact you to provide them, and not give a decision outright without getting all the required information. Greatly satisfied with their overall service!
24 juli 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi, Jo! Thanks for leaving such glowing feedback. We pride ourselves on excellent customer service and even better rates. Welcome to Tic:Toc ~ Alex.
Quick, Simple, Efficient
The application is completely online, intuitive, surprisingly speedy, and I was able to complete 100% of the process using just my phone. It made my first home purchase smooth and straightforward. The customer service team is exceptional, always on hand to answer any queries promptly and accurately. Highly recommended for any aspiring homeowner!
28 juli 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
G'day, John! We're super excited to hear about your first home purchase! Glad we at Tic:Toc could make it smooth and straightforward. Be sure to reach out if you have any questions ~ Alex.
Super easy company to deal with
Great communication via email and phone support without waiting on hold forever. Easiest mortgage application and quick approval process.
18 juli 2023
Review zonder uitnodiging
Antwoord van Tiimely Home
Hi Christine! Thanks for the review, great to hear your experience with us was quick and easy! Be sure to reach out if you have any questions ~ Alex.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.