My model arrived with the box damaged and some pieces missing. I immediately contacted Tinycraft customer service. They went above and beyond to make this situation right with several options. I could... Toon meer
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My product “shipped” over two weeks ago. Was given a tracking number, no other information other than it left the facility. Each time I check the tracking number, it changes the date that it “left t... Toon meer
Super fun and with high quality. Every piece matches perfect as intended, the model is so detailed and building it was a great experience. I loved the fact that it had lights because it makes it look... Toon meer
I was delighted to receive my 'Witches lair' Tiny Craft Kit.I have started to build it slowly and am thoroughly enjoying doing it ,I will definitely be ordering more,I would highly recommend Tiny Craf... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
TinyCraft makes DIY miniature kits you build by hand. Little rooms, book nooks that slot between the books on your shelf, mini crochet animals, and paint by numbers. Our wooden room and nook kits arrive with the pieces pre-cut and numbered, clear step-by-step instructions, and, on the kits that light up, real working LED lights. So the warm glow you see in the photos is something you actually build, not a trick of the camera. No special skills needed, and every product page lists exactly what is in the box. We started TinyCraft in 2024, after building our first miniature kit and not wanting to put it down. Along the way we kept running into kits that felt cheap, came with confusing instructions, or turned up with pieces missing. So we set out to make ours a joy to build from the first piece to the moment you switch on the lights. Every design is chosen for quality, packed with care, and made to leave you looking at the finished piece thinking, "I made that." For a lot of our crafters, that is the whole point. An hour with your hands busy and your phone face down. A quiet, screen-free way to unwind that leaves a little world on your shelf when you are done. It also makes a thoughtful gift for the book lover, the crafter, or the person who is impossible to shop for. We ship worldwide. If a piece is ever missing or damaged, we replace it free, and every kit comes with a 30-day return and exchange. If you need us, we answer, and we are happy to help. Thanks for building with us.
Contactgegevens
30 N Gould St, 82801, Sheridan, Verenigde Staten
- 6592136568
- contact@tinycraft.co
- tinycraft.co
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Fantastic customer service on a world…
Fantastic customer service on a world where it is sadly lacking. Thank you
Excellent service throughout
There was a slight delay in the delivery of my order, but TinyCraft did a great job in informing me about it and everything went smoothly. The Flower Loft was totally worth waiting for.
Beautiful miniature with lovely details
I had a great experience with this miniature kit. Everything was nicely designed and the little details were beautiful. I really enjoyed putting it together, and the finished result looks so charming, especially with the lights on. A really fun and satisfying project for anyone who enjoys miniatures and crafting!
Excellent Customer service
My model arrived with the box damaged and some pieces missing. I immediately contacted Tinycraft customer service. They went above and beyond to make this situation right with several options. I couldn't be more happy with the way the handled this situation. special kudos to Tammy who resolved this matter in a professional and timely manner
After 3wks waiting..box was very…
After 3wks waiting..box was very squashed when it came..when opened it was not the one ordered.
SCAM!!!
Update...has been resolved to my satisfaction
Great quality and service!
I had a great experience with TinyCraft! The quality is excellent, everything arrived well packaged, and the whole ordering process was smooth and easy. I’m very happy with my purchase and would definitely recommend them!
I purchased The Flower Loft as a gift…
I purchased The Flower Loft as a gift and it was a huge hit. Everything arrived on time and packaged perfectly from TinyCraft.
Super fun and with high quality
Super fun and with high quality. Every piece matches perfect as intended, the model is so detailed and building it was a great experience. I loved the fact that it had lights because it makes it look so beautiful at nights. The size is good for any shelf so you will be able to fit it on any corner of your home.
Overpriced, dropshipped from China.
Items are generic and dropshipped from China with far longer delivery times than they claim. Priced twice as expensive as you could get them on amazon.
Lovely from start to finish
The Flower Loft immediately drew my attention and I'm glad I decided to purchase it. TinyCraft made ordering and delivery a breeze.
Beautiful little project
The order at TinyCraft made me happy. The construction of The Lotus Pavilion was really enjoyable, and its quality is great. I can't wait to order another item soon.
I really enjoyed my TinyCraft kit
I really enjoyed my TinyCraft kit! It was honestly so much fun to put together, and I loved seeing everything come together step by step. The details are really cute, and the finished result turned out even better than I expected. It was such a relaxing little project and I’d definitely try another one!
I was delighted to receive my 'Witches…
I was delighted to receive my 'Witches lair' Tiny Craft Kit.I have started to build it slowly and am thoroughly enjoying doing it ,I will definitely be ordering more,I would highly recommend Tiny Craft to anyone who enjoys making little thing's,it was well boxed and the instructions are really easy to follow ,Thank you again Tiny Craft, 😊
Helpful from the start
I had a query about The Twilight Library prior to ordering and TinyCraft answered almost instantly. Excellent customer service and a charming build to create.
They cared about my experience
My experience started off poorly when we received The Potion Workshop kit and noticed it did not include any lighting as advertised. Initially I thought they failed to send the lights, but it became apparent the kit was not made to have lights. I contacted customer service, expecting to be given the run around, and was pleasantly surprised with the level of care with which I was treated. They looked into it and acknowledged the description on their website was wrong. They offered me a 50% return initially, but once I explained that it would still leave me paying $30 for a kit that is only worth $15/$20, they gave me a full refund. They were kind, responsive, and I really felt like they cared. Pretty rare these days! I’m leaving 4 stars because I cannot attest to the quality of their kits with lighting, and shipping time was a little lengthy. I will be shopping with them in the future when they have kits I’m interested in with a competitive price.
First time ordering from TinyCraft and…
First time ordering from TinyCraft and it could not be better. The Twilight Library has plenty of charming little touches and the entire shopping process was seamless.
Perfect weekend hobby
The Twilight Library was purchased by me for a relaxing weekend, and it was really fun. I have received all updates about my order during the whole ordering process.
I have received 6 of the Tiny Craft…
I have received 6 of the Tiny Craft Soul Bookstore Kits and I really only wanted 1. What is going on? I don't really know if I have been charged for all 6. Could you please look into this for me and figure out what is going on? My Telephone number is 402-679-5603. Please let me know if I need to do anything.
Thanks,
Bruce Chapman
7440 South 29th St.
Lincoln, Nebraska
68516
Building a magic
I've never built tiny things; I've built computers from scratch, if that counts! Tinycraft is a quality product. Their advertisement is brilliant. It comes with a beautiful, sturdy box and shows you how much care they put into their product. On top of everything else, their customer service is top-notch. I sent them an email; within five minutes, I got my reply- yes, from a real person! Building things relaxes people and takes everyday worries out of your mind. If anybody out there wants to build these tiny things, go for Tinycraft. It is worth every penny you spent on it. Thank you, Tinycraft; keep producing.
Never have I been disappointed with…
Never have I been disappointed with TinyCraft products. It has been really interesting to assemble The Lotus Pavilion; everything was well-packed.
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