Tinycraft Reviews 

My product “shipped” over two weeks ago. Was given a tracking number, no other information other than it left the facility. Each time I check the tracking number, it changes the date that it “left the facility”. I tried emailing and they said it’s moving. Still no other information. We are pushing three weeks, no movement other than them taking my money which they did very quickly. Customer service offers no explanation and refuses to return money.

The Grand Book Hall attracted my attention right away and TinyCraft made the ordering process really convenient.

Order The Lotus Pavilion 86 pound plus Mount Fuji in Autumn 28 Order The Lotus Pavilion came but lol like the box been jump on and open parts not there paint by number never come when was both order same time try email nothing Scam 114 pound down was looking forward Scam don’t buy

Took over 3 weeks to ship. My order came in a mislabeled box. The correct kit was inside but it was missing instructions and many of the 3d miniatures they show on the website were not included. Add to it that I found the exact same item on amazon for $29.99-these guys are just upselling. Seems impossible to get a refund they just keep offering a measly 15% off coupon and inundate me with marketing emails.
Update 8/19- They issued me a full refund after many emails & pictures of what i received.

Be VERY careful with this company!

I bought their Tailor's Atelier kit expecting it to be the same quality of another, cheaper kit (The Grand Townhouse) on their site. However, I was very wrong! The Tailor's Atelier kit just ONE 3D element, whereas the Grand Townhouse kit has several. The Tailor's Atelier kit is almost exclusively printed images stuck onto board, making it a glorified jigsaw puzzle, and the kit sold by TinyCraft is the EXACT same kit as is available from Amazon for less than half of the price charged by TinyCraft.

Also be aware that although the site claims "free shipping on all orders over $85", this is considered a "promotion" which cannot be used with their perpetual "special 15% off" offer. I would have returned my kit for a full refund, but posting it back to the US (I'm in the UK) is too costly.

Update:
TinyCraft finally got in touch after I emailed them and offered a 50% partial refund, which I accepted.

There was a slight delay with my order, but TinyCraft informed me about it and solved everything very quickly. I really appreciate their professionalism. The Sunshine Loft is really worth waiting for.

Order 5502, So I ordered the potion workshop, took over 2 weeks to come, and wow £50 of tatt, no lights even though described, cauldron is solid green plastic no flicker light, no potion bottles with lights, box of dribble, customer service is not answering me, have put a claim in with Klarna

I have seen TinyCraft a couple of times on the internet and decided to purchase The Sunshine Loft. I am so happy I did because it was all great and the result turned out amazing.

Extremely satisfied with TinyCraft. The Coffee Stop came very well packaged and was delivered much faster than I thought it would. It was an enjoyable way to spend the weekend.

The payment plan made a PVS14 possible without wrecking my budget, and the clean tube, QC sheet, mount, and J-arm all showed up exactly as advertised. Once I used it, the price stopped bothering me.

It was an amazing experience to work with TinyCraft. The customer service was helpful, and the quality of the kits was even better than I expected. Assembly was very relaxing and satisfying, and I am very pleased with the result.

I purchased The Enchanted Globe from TinyCraft, and I had such an amazing experience! Ordering is very convenient, the delivery is smooth, and the kit came in one piece. It was so relaxing to assemble and see how all the small details fit in.

Really happy with TinyCraft. They have excellent customer service and the kit was really easy to assemble. It was amazing seeing The Grand Town House come into shape.

The construction of The Grand Town House was a perfect way to spend my weekends. TinyCraft provided a beautiful kit that contains high-quality pieces of the structure. I really enjoyed everything.

I had a great time constructing The Grand Town House. Ordering it from TinyCraft was easy and convenient; delivery went smoothly and the package was in pristine condition. Everything about it was really cool.

TinyCraft is an excellent company that has really innovative kits. The instructions were very clear, and constructing The Sunflower Glasshouse was so enjoyable and relaxing. The end result looks amazing!

I placed my first order July 22. To date it is not here and their tracking does not work. I emailed the company and they "apologized" but still cannot tell me where my item is. I will NEVER use this company again as the items look good but shipping is deplorable. Their items are also very overpriced compared to rolife or cutebee. I wanted to give them a chance but no one should wait weeks for an item when similar can be purchased on amazon.

The Enchanted Globe was a wonderful experience. Ordering was easy and the kit was packed well. I enjoyed every step and love the final piece.

I loved creating The Daily Grind. The kit quality is excellent, delivery was quick, and TinyCraft made the whole process enjoyable and easy.

My first TinyCraft kit and I loved it! The shopping experience was smooth, support was great, and building the castle was a relaxing weekend activity.