TMO - The Motoring Organisation Reviews 397

Luke has always been great. Gets things done super quick and always polite and friendly. He's a real Credit to the TMO team.

The renewal was easy, everything was clearly explained, the agent was friendly and the information provided allowed me to make a quick decision.

Fantastic service, credit where credit is due. Maria, Rachel and the rest of the team handled our recent motoring woes expertly. I honestly could not be without this service, even with a newer vehicle you just never know when a costly repair is about to hit you. It's great to have the peace of mind. Thank you

She was nice and polite and clear speaking and had a nice way about her. Very professional

Siobhan was lovely, helpful and a pleasure to speak too. Warranty claim was handled very quickly and promptly, great service.

Charlotte and Siobhan have been really great in helping me with my claim ! Was a bit worried about everything as you can imagine but they made the process very easy for me and kept me informed throughout !

Maria was very easy to deal with. Explained everything really well. From calling first thing today (13thMay) everything has been sorted. Great customer service!!

Timothy was absolutely outstanding. Best customer service anyone could ask for . He was polite and explained everything with no rush . Thank you

Pleasant, professional and knowledgeable. Explained all options clear

Great service, big shout out to Mollie who has been amazing to deal with.

Siobhan and all at TMO have been stupendous in their help. Made the claim so easy to deal with. Thank you!

Great customer service from Charlotte and Siobhan, car booked in claim all signed off very chatty and helpful

The service I received is excellent, 5 stars all around.

The customer service person ( Rachel ) is a complete star with helping from first call to talk about my options to helping find the garage, then easing the hassle off the claim and also keeping my updated with the repair /claim . Thank you ⭐️⭐️⭐️⭐️⭐️

I would not take out a warranty from this company ever again. The service is shocking and they refuse to pay for repairs. Warranty not worth the paper it’s written on,

The customer support team are quite good and my claim was successful but it’s a long, complicated, time consuming process and the courtesy car conditions are almost impossible to meet for most claims which I didn’t realise when I was sold the warranty so I had to get a hire car for a few days.

Simple and friendly

Rachel was really helpful, prompt in her responses and explained everything really clearly. Thank you for your support!

Again, a super fast trouble free response from T.M.O, big thanks to Charlotte and Mollie for been so helpful and giving me the good news of a claim approval,

People said to me " wouldn't bother with extendended warranty, not worth it, too much hassle to deal with, dont want to provide the service youve paid for"

Well.... The motoring organisation have proved these people wrong, i cant thank them enough for the superb service they give! The awards they win speak for themselves.

great company, superb customer service and great staff!

Many thanks again TMO,

Regards,

Chris McCarthy

Fast, efficient and professional.
I was very impressed with the customer service.

When my car engine light came on, a rep from TMO identify a garage for me to take my car to for diagnostics. Customer service at that garage was excellent! I’ve since been informed by Luke at TMO that received that my claim had been approved. This was a quick turnaround!